Customer Service Manager Jobs in Olive Branch, MS
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Memphis, TN (21 miles from Olive Branch, MS)
- 21 hours ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 21 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Service Coordinator Float
- Memphis, TN (21 miles from Olive Branch, MS)
- 1 day ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 1 day ago
Customer Service Coordinator Float Job ID: 31842 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: BMG System Services Facility: BMG Clinics...
Senior Customer Service Coordinator-E-Commerce- Wednesday-Saturday 10 am to 830 pm
- Memphis, TN (21 miles from Olive Branch, MS)
- 1 day ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 1 day ago
The Senior Customer Coordinator supports the customer service team by managing escalated issues, mentoring coordinators, and ensuring smooth e-commerce operations. This role collaborates across...
Coordinator-Customer Service II
- Germantown, TN (12 miles from Olive Branch, MS)
- 2 days ago
- Germantown, TN (12 miles from Olive Branch, MS)
- 2 days ago
Coordinator-Customer Service II Job ID: 33516 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: Memphis Lung Facility: Memphis Lung Location:...
Senior Customer Service Coordinator
- Memphis, TN (21 miles from Olive Branch, MS)
- 3 days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 3 days ago
The Senior Customer Coordinator supports the customer service team by managing escalated issues, mentoring coordinators, and ensuring smooth e-commerce operations. This role collaborates across...
Customer Service Coordinator II
- Memphis, TN (21 miles from Olive Branch, MS)
- 5 days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 5 days ago
Metrics Include IRT service, cost, quality and one call resolution for dedicated email boxes....
- Memphis, TN (21 miles from Olive Branch, MS)
- 8 days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 8 days ago
Customer Service Coordinator Job ID: 32982 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: GI Specialist Facility: GI Specialist Location:...
Account Manager, Client Services
- Memphis, TN (21 miles from Olive Branch, MS)
- 12 days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 12 days ago
Our Company PharMerica Overview As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company's success! The Account Manager of Client Services...
- Memphis, TN (21 miles from Olive Branch, MS)
- 13 days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 13 days ago
Crafco, Inc. is seeking a Customer Support / Team Lead at our supply center in Memphis, TN. Crafco Supply Centers are retail and manufacturing stores that make and sell pavement preservation...
Customer Service Coordinator - Bilingual (Mandarin)
- Memphis, TN (21 miles from Olive Branch, MS)
- 22 days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 22 days ago
Country USA State Tennessee City Memphis Descriptions & requirements About the role: As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter...
Medical Equipment Customer Service Supervisor
- Memphis, TN (21 miles from Olive Branch, MS)
- 30+ days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 30+ days ago
About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help...
Coordinator-Customer Service -Memphis Hospitalists
- Memphis, TN (21 miles from Olive Branch, MS)
- 30+ days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 30+ days ago
Coordinator-Customer Service -Memphis Hospitalists Job ID: 32109 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: BMG Metro Memphis Facility:...
Commercial Insurance Client Service Manager
- Memphis, TN (21 miles from Olive Branch, MS)
- 45+ days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 45+ days ago
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11,000 of the industrys brightest...
- Memphis, TN (21 miles from Olive Branch, MS)
- 60+ days ago
- Memphis, TN (21 miles from Olive Branch, MS)
- 60+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
- Collierville, TN (15 miles from Olive Branch, MS)
- 60+ days ago
- Collierville, TN (15 miles from Olive Branch, MS)
- 60+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Demographic Data for Olive Branch, MS
Moving to Olive Branch, MS? Find some basic demographic data about Olive Branch, MS below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Olive Branch, MS
Highest Education Level
Customer Service Managers in Olive Branch, MS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Customer Success
- Zendesk
- Bank Deposits
- Order Entry
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Closing
- Strategy Development
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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