Customer Service Manager Jobs in Minnesota
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Minneapolis, MN
- 9 hours ago
- Minneapolis, MN
- 9 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Sea Logistics Customer Care Supervisor, Import
- Minneapolis, MN
- 11 hours ago
- Minneapolis, MN
- 11 hours ago
Sea Logistics Customer Care Supervisor, Import Minneapolis/St Paul Apt, MN, United States Full Time Permanent US2161381 Are you thinking about advancing your career with one of the most successful...
Application window is expected to close on 2/10/2025 Ideal candidate will currently reside in Minnesota, South Dakota, Tennessee, Michigan, Illinois, Iowa or Ohio. Meet the Team You will work...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Minneapolis, MN
- 1 day ago
- Minneapolis, MN
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Senior Customer Success Manager (Central Region)
- Minneapolis, MN
- 1 day ago
- Minneapolis, MN
- 1 day ago
SENIOR CUSTOMER SUCCESS MANAGER Location: Remote, Illinois or Minneapolis Employment Type: Full-Time Compensation: $120,000 -$149,000 (Range applies to US candidates only) + Benefits/Variable...
Remote WorkCustomer Success Manager Do you excel at building strong customer relationships and driving product adoption? Are you tech-savvy and love solving challenges for clients? About our Team Elsevier is...
14529432 Job Location: How to Apply: To see employer contact information, log in or register. Job Title:Customer Service Professional-CUSTO002253 Work Type:Work Days: Weekdays, Work Vary: No,...
Sherwin-Williams Facility Customer Service Coordinator in Brooklyn Park , Minnesota The Facility Coordinator works closely with customers to determine their needs, answer their questions about...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Customer Service Professional (R24_0000003241)
- Minneapolis, MN
- 2 days ago
- Minneapolis, MN
- 2 days ago
Leverage your first in class customer service skills as first point of contact for advisors, clients, and business partners as a Client Service Professional! With our leadership team supporting...
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...
About Us: Since 2006 Rove Pest Control has been a trusted leader in the pest control industry, dedicated to providing top-quality service and solutions to our customers. We are seeking an...
At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor) - Full Time
- Edina, MN
- 3 days ago
- Edina, MN
- 3 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Ethan Allen Global Inc. Customer Service Coordinator in Oakdale , Minnesota Customer Service Coordinator Oakdale Service Center MN-317, 875 Hale Ave North, Oakdale, Minnesota, United States of...
Demographic Data for Minnesota
Moving to Minnesota? Find some basic demographic data about Minnesota below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Minnesota
Highest Education Level
Customer Service Managers in Minnesota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Salesforce
- Telephone Skills
- Conflict Resolution
- Retail
- High School Diploma
- Customer Relationship Management
- Account Management
- Process Improvement
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- Team Building
- Sales
- English
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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