Customer Service Manager Jobs in Burnsville, MN
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- North Saint Paul, MN (23 miles from Burnsville, MN)
- 7 hours ago
- North Saint Paul, MN (23 miles from Burnsville, MN)
- 7 hours ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Woodbury, MN (21 miles from Burnsville, MN)
- 10 hours ago
- Woodbury, MN (21 miles from Burnsville, MN)
- 10 hours ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
PT Customer Experience Manager - Nights & Weekends
- Richfield, MN (10 miles from Burnsville, MN)
- 13 hours ago
- Richfield, MN (10 miles from Burnsville, MN)
- 13 hours ago
Store - MSP-RICHFIELD/WEST 66th, MN Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes....
Client Service Coordinator - 001971
- Saint Paul, MN (18 miles from Burnsville, MN)
- 1 day ago
- Saint Paul, MN (18 miles from Burnsville, MN)
- 1 day ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
Retail Customer Service Supervisor (Front End Supervisor)
- St Louis Park, MN (15 miles from Burnsville, MN)
- 2 days ago
- St Louis Park, MN (15 miles from Burnsville, MN)
- 2 days ago
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...
- Minneapolis, MN (17 miles from Burnsville, MN)
- 3 days ago
- Minneapolis, MN (17 miles from Burnsville, MN)
- 3 days ago
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
- Minneapolis, MN (17 miles from Burnsville, MN)
- 5 days ago
- Minneapolis, MN (17 miles from Burnsville, MN)
- 5 days ago
Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop...
- Eden Prairie, MN (13 miles from Burnsville, MN)
- 8 days ago
- Eden Prairie, MN (13 miles from Burnsville, MN)
- 8 days ago
Stratasys is a world leader in 3D printing! Stratasys is leading the global shift to additive manufacturing with innovative 3D printing solutions for industries such as aerospace, automotive,...
- Edina, MN (12 miles from Burnsville, MN)
- 8 days ago
- Edina, MN (12 miles from Burnsville, MN)
- 8 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
- Woodbury, MN (21 miles from Burnsville, MN)
- 14 days ago
- Woodbury, MN (21 miles from Burnsville, MN)
- 14 days ago
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include:...
- Saint Paul, MN (18 miles from Burnsville, MN)
- 16 days ago
- Saint Paul, MN (18 miles from Burnsville, MN)
- 16 days ago
Customer Service Manager Transdev in Roseville, MN is hiring a Customer Service Manager....
Part Time Customer Experience Manager
- Shakopee, MN (11 miles from Burnsville, MN)
- 19 days ago
- Shakopee, MN (11 miles from Burnsville, MN)
- 19 days ago
Store - MSP-SHAKOPEE, MNDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Experience Manager - Victorias Secret - Rosedale - Roseville, MN
- Roseville, MN (20 miles from Burnsville, MN)
- 20 days ago
- Roseville, MN (20 miles from Burnsville, MN)
- 20 days ago
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....
- Edina, MN (12 miles from Burnsville, MN)
- 20 days ago
- Edina, MN (12 miles from Burnsville, MN)
- 20 days ago
Job Title: Client Services Coordinator Location: Edina, MN (Onsite) Schedule: Monday-Friday, 8:00 AM-5:00 PM (Flexible 30- or 60-minute lunch) Compensation: $40,000-$45,000 annually (Full-Time,...
- Minneapolis, MN (17 miles from Burnsville, MN)
- 20 days ago
- Minneapolis, MN (17 miles from Burnsville, MN)
- 20 days ago
Who We Are We help hourly teams get shift done. At When I Work, everything we do starts with a mission to help hourly teams work better together. We deliver on that mission by making hourly...
Demographic Data for Burnsville, MN
Moving to Burnsville, MN? Find some basic demographic data about Burnsville, MN below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Burnsville, MN
Highest Education Level
Customer Service Managers in Burnsville, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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