Customer Service Representative Jobs in Burnsville, MN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Strategic Customer Service & Planning Coordinator
- Mill Rock Packaging
- Saint Paul, MN (16 miles from Burnsville, MN)
- 1 day ago
- Mill Rock Packaging
- Saint Paul, MN (16 miles from Burnsville, MN)
- 1 day ago
Get to know us: Mill Rock Packaging (MRP) is a growing U.S.-based packaging company and a market leader in designing, engineering, and producing high-end, sustainable, and customized graphic...
In PersonFull or Part Time Customer Service Team Member 65
- Crew Carwash
- Wayzata, MN (20 miles from Burnsville, MN)
- 30+ days ago
- Wayzata, MN (20 miles from Burnsville, MN)
- 30+ days ago
At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work...
In PersonCustomer Service Representative:
- Creative Financial Staffing
- Minneapolis, MN (17 miles from Burnsville, MN)
- 1 hour ago
- Minneapolis, MN (17 miles from Burnsville, MN)
- 1 hour ago
As a Customer Service Representative, youll support daily operations and deliver exceptional service to internal and external clients....
In Person- WTW
- Minneapolis, MN (17 miles from Burnsville, MN)
- 2 hours ago
- Minneapolis, MN (17 miles from Burnsville, MN)
- 2 hours ago
Service Representative you will have the rewarding opportunity to help our Spanish or French and English client members through the enrollment process, and when making updates to their health care...
Remote TemporaryTicket/Gate Agent (Customer Service Agent) - MSP
- Delta Air Lines, Inc.
- Minneapolis, MN (17 miles from Burnsville, MN)
- 5 hours ago
- Minneapolis, MN (17 miles from Burnsville, MN)
- 5 hours ago
Internal Movement Eligibility Internal Employees: Before applying for this position, please reference the company's Internal Mobility Policy and Residency Policy to ensure you meet all eligibility...
In PersonBenefit Customer Service Representative - Seasonal Colleague - Non Bilingual (Minneapolis) 2026
- Willis Towers Watson
- Minneapolis, MN (17 miles from Burnsville, MN)
- 6 hours ago
- Minneapolis, MN (17 miles from Burnsville, MN)
- 6 hours ago
Job Description The Role As a Seasonal Benefit Customer Service Representative, you will have the rewarding opportunity to help our client plan participants through the enrollment process and when making...
Remote TemporaryCustomer Service & E-Commerce Supervisor - Full Time
- Whole Foods
- Minnetonka, MN (16 miles from Burnsville, MN)
- 6 hours ago
- Minnetonka, MN (16 miles from Burnsville, MN)
- 6 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
In Person Full TimeBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Minneapolis, MN (17 miles from Burnsville, MN)
- 1 day ago
- Minneapolis, MN (17 miles from Burnsville, MN)
- 1 day ago
The individual selected for this role will be expected to work at stores within a 20 mile radius of Store #723085, located at: 2305 18th Avenue NE, Minneapolis, MN 55418 This is a Full-Time job...
In PersonCustomer Service Delivery Driver - 4 day work week!
- Carvana
- Minneapolis, MN (17 miles from Burnsville, MN)
- 1 day ago
- Minneapolis, MN (17 miles from Burnsville, MN)
- 1 day ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
In PersonCustomer Service - Self Storage Manager
- Public Storage
- St Louis Park, MN (15 miles from Burnsville, MN)
- 1 day ago
- St Louis Park, MN (15 miles from Burnsville, MN)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonHybrid Warehouse and Customer Support Rep (38647)
- Emser Tile
- Plymouth, MN (20 miles from Burnsville, MN)
- 1 day ago
- Plymouth, MN (20 miles from Burnsville, MN)
- 1 day ago
Job DetailsJob Location: Minneapolis - Plymouth, MN 55441-0000Position Type: Full TimeSalary Range: $17.50 - $25.00 HourlyHybrid Warehouse and Customer Support Representative Emser Tile LLC Emser...
HybridCustomer Service Representative Nights and Weekend
- Planet Fitness
- Lakeville, MN (6 miles from Burnsville, MN)
- 2 days ago
- Lakeville, MN (6 miles from Burnsville, MN)
- 2 days ago
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
In Person- Valvoline Inc.
- Little Canada, MN (20 miles from Burnsville, MN)
- 2 days ago
- Little Canada, MN (20 miles from Burnsville, MN)
- 2 days ago
Geared for the Driven At Ariza Retail Services LLC, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety...
In PersonVehicle Delivery Driver - 4 day work week!
- Carvana
- Minneapolis, MN (17 miles from Burnsville, MN)
- 2 days ago
- Minneapolis, MN (17 miles from Burnsville, MN)
- 2 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
In Person- Demant
- Eden Prairie, MN (13 miles from Burnsville, MN)
- 2 days ago
- Eden Prairie, MN (13 miles from Burnsville, MN)
- 2 days ago
Overview Customer Success Specialist is responsible for driving customer retention by managing customer communications, monitoring feature usage, and supporting account management and sales...
In PersonDemographic Data for Burnsville, MN
Moving to Burnsville, MN? Find some basic demographic data about Burnsville, MN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Burnsville, MN
Highest Education Level
Customer Service Representatives in Burnsville, MN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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