Customer Service Manager Jobs in Allen Park, MI
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Canton, MI (15 miles from Allen Park, MI)
- 14 hours ago
- Canton, MI (15 miles from Allen Park, MI)
- 14 hours ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Detroit, MI (9 miles from Allen Park, MI)
- 3 days ago
- Detroit, MI (9 miles from Allen Park, MI)
- 3 days ago
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
- Livonia, MI (11 miles from Allen Park, MI)
- 4 days ago
- Livonia, MI (11 miles from Allen Park, MI)
- 4 days ago
POSITION SUMMARY: The Associate Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste...
Client Services Coordinator II
- Canton, MI (15 miles from Allen Park, MI)
- 5 days ago
- Canton, MI (15 miles from Allen Park, MI)
- 5 days ago
Organize and process incoming client samples and maintain records. Resolve any sample receipt issues with clients. Communicate project schedules to clients. Prepare and complete reports for...
Store - DET-ALLEN PARK, MI Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Experience Manager - Full Time
- Canton, MI (15 miles from Allen Park, MI)
- 6 days ago
- Canton, MI (15 miles from Allen Park, MI)
- 6 days ago
Store - Canton, MI Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Detroit, MI (9 miles from Allen Park, MI)
- 8 days ago
- Detroit, MI (9 miles from Allen Park, MI)
- 8 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
- Canton, MI (15 miles from Allen Park, MI)
- 8 days ago
- Canton, MI (15 miles from Allen Park, MI)
- 8 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
- Troy, MI (23 miles from Allen Park, MI)
- 10 days ago
- Troy, MI (23 miles from Allen Park, MI)
- 10 days ago
Make money! Make a Difference! We offer a base salary and a consistent schedule that enables you to have an excellent work-life balance. We also provide an extensive training program on all our...
- Berkley, MI (16 miles from Allen Park, MI)
- 11 days ago
- Berkley, MI (16 miles from Allen Park, MI)
- 11 days ago
Client Service Coordinator Location: Berkley, MI Position Type: Full-Time Hours: M-W 9-5 Th 11:30-8:30 Sun 11-2:30 R eports To: Executive Director Important: Demonstrated knowledge of Jewish...
Assistant Manager, Customer Care & Aftersales Websites
- Warren, MI (20 miles from Allen Park, MI)
- 11 days ago
- Warren, MI (20 miles from Allen Park, MI)
- 11 days ago
Assistant Manager, Customer Care & Aftersales Websites#25-73576 $42.49-$45.17 per hour Warren (Hybrid), MI All On-site Job Description Our Client, an Automotive company, is looking for an...
- Dearborn Heights, MI (3 miles from Allen Park, MI)
- 12 days ago
- Dearborn Heights, MI (3 miles from Allen Park, MI)
- 12 days ago
service management and able to partner cross-functionally Ability to manage end to end initiatives through challenging deadlines Excellent organizational and project management skills, including the...
Client Services Coordinator - Marketing Client Services Coordinator - Marketing
- Southfield, MI (16 miles from Allen Park, MI)
- 12 days ago
- Southfield, MI (16 miles from Allen Park, MI)
- 12 days ago
Client Services Coordinator - Marketing CBRE 3.2 ( ) Southfield, MI Why you should apply for a job to CBRE : 67% say the CEO supports gender diversity Ratings are based on anonymous reviews by...
Customer Service Administrator
- Novi, MI (21 miles from Allen Park, MI)
- 14 days ago
- Novi, MI (21 miles from Allen Park, MI)
- 14 days ago
Join Kistler - A Global Leader in Measurement Technology! At Kistler, we're revolutionizing industries with cutting-edge dynamic measurement technology that helps customers optimize their products...
- Madison Heights, MI (17 miles from Allen Park, MI)
- 18 days ago
- Madison Heights, MI (17 miles from Allen Park, MI)
- 18 days ago
Job Title : Administrative / Recruiter Job Summary : We are seeking a dynamic and results-driven Admin / Recruiter to join our team. This role combines an administrative role with full-cycle...
Demographic Data for Allen Park, MI
Moving to Allen Park, MI? Find some basic demographic data about Allen Park, MI below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Allen Park, MI
Highest Education Level
Customer Service Managers in Allen Park, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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