Customer Service Representative Jobs in Allen Park, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - FT
- Detroit, MI (9 miles from Allen Park, MI)
- 1 day ago
- Detroit, MI (9 miles from Allen Park, MI)
- 1 day ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Representative - PT
- Detroit, MI (9 miles from Allen Park, MI)
- 5 days ago
- Detroit, MI (9 miles from Allen Park, MI)
- 5 days ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
- Dearborn, MI (3 miles from Allen Park, MI)
- 3 hours ago
- Dearborn, MI (3 miles from Allen Park, MI)
- 3 hours ago
At Percepta, we bring first-class service across each market we support. As a Customer Care Representative/Guides in Dearborn, MI you’ll be a part of creating and delivering amazing customer...
Pharmacy Customer Service Associate
- Garden City, MI (8 miles from Allen Park, MI)
- 3 hours ago
- Garden City, MI (8 miles from Allen Park, MI)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Dearborn, MI (3 miles from Allen Park, MI)
- 9 hours ago
- Dearborn, MI (3 miles from Allen Park, MI)
- 9 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Dearborn Heights, MI (3 miles from Allen Park, MI)
- 13 hours ago
- Dearborn Heights, MI (3 miles from Allen Park, MI)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (On-Site 2nd Shift)
- Birmingham, MI (19 miles from Allen Park, MI)
- 16 hours ago
- Birmingham, MI (19 miles from Allen Park, MI)
- 16 hours ago
External Job Title: Customer Service Representative (On-Site) External Job Description: Position Location: Troy, MI (On-Site) Position Compensation: $20 New Hire Training: New hires must be available...
Customer Service Representative - Finance
- Ferndale, MI (14 miles from Allen Park, MI)
- 16 hours ago
- Ferndale, MI (14 miles from Allen Park, MI)
- 16 hours ago
GENERAL STATEMENT OF DUTIES The CSR I Position at the City of Ferndale serves as the initial point of contact on the phone or in person for residents, businesses, and visitors seeking information,...
- Grosse Pointe Woods, MI (16 miles from Allen Park, MI)
- 1 day ago
- Grosse Pointe Woods, MI (16 miles from Allen Park, MI)
- 1 day ago
LabCorp is seeking a Customer Service Support Representative to join our team in Grosse Pointe Woods, MI. This is not a remote position This position will work with physician offices, hospital...
Automotive Customer Service Advisor
- Eastpointe, MI (19 miles from Allen Park, MI)
- 1 day ago
- Eastpointe, MI (19 miles from Allen Park, MI)
- 1 day ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Blood Collection Staff Customer Service
- Warren, MI (20 miles from Allen Park, MI)
- 1 day ago
- Warren, MI (20 miles from Allen Park, MI)
- 1 day ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Customer Service Attendant Supervisor, Full-time
- Romulus, MI (8 miles from Allen Park, MI)
- 1 day ago
- Romulus, MI (8 miles from Allen Park, MI)
- 1 day ago
Job Description: AVI Foodsystems is looking for an energetic and optimistic leader to immediately fill the role of Convenience Store Attendant Supervisor, Full-time. Founded in 1960, AVI...
- Northville, MI (19 miles from Allen Park, MI)
- 1 day ago
- Northville, MI (19 miles from Allen Park, MI)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative
- Detroit, MI (9 miles from Allen Park, MI)
- 1 day ago
- Detroit, MI (9 miles from Allen Park, MI)
- 1 day ago
Description : Responsible for accessing multiple internal and external systems to thoroughly investigate damage claims. Some of the tools required is all Microsoft products, Power Bi, Databricks...
Customer Service Rep(01050) - 35173 E. Michigan Ave.
- Wayne, MI (9 miles from Allen Park, MI)
- 1 day ago
- Wayne, MI (9 miles from Allen Park, MI)
- 1 day ago
Company Description Job Description The main requirement for Domino's Pizza Customer Representative Applicants is to have a positive personality, a clear and highly energetic voice, and he or she...
Demographic Data for Allen Park, MI
Moving to Allen Park, MI? Find some basic demographic data about Allen Park, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Allen Park, MI
Highest Education Level
Customer Service Representatives in Allen Park, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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