Customer Service Manager Jobs in Gloucester, MA
Search Customer Service Manager Jobs
- Everett, MA (24 miles from Gloucester, MA)
- 3 days ago
Customer Service Lead - 24H600
- Seabrook, NH (19 miles from Gloucester, MA)
- 1 day ago
Senior Director, Client Service - Aries Systems
- Andover, MA (24 miles from Gloucester, MA)
- 3 days ago
- Danvers, MA (14 miles from Gloucester, MA)
- 3 days ago
- Andover, MA (24 miles from Gloucester, MA)
- 3 days ago
Associate Client Service Manager- 401(k)
- Andover, MA (24 miles from Gloucester, MA)
- 5 days ago
- Danvers, MA (14 miles from Gloucester, MA)
- 13 days ago
Manager Client Services (Hybrid - Flexible Options)
- Andover, MA (24 miles from Gloucester, MA)
- 16 days ago
Manager Client Services (Hybrid - Flexible Options)
- Andover, MA (24 miles from Gloucester, MA)
- 17 days ago
Customer Service Coordinator - Lawrence, MA
- Lawrence, MA (24 miles from Gloucester, MA)
- 19 days ago
Project Manager - Client Service Radiology
- Andover, MA (24 miles from Gloucester, MA)
- 20 days ago
Customer Service Lead - 24H600
- Stoneham, MA (23 miles from Gloucester, MA)
- 22 days ago
- North Andover, MA (20 miles from Gloucester, MA)
- 28 days ago
Regional Account Manager - Northeast US (Remote)
- Danvers, MA (14 miles from Gloucester, MA)
- 30+ days ago
Logistics Coordinator/Customer Service R
- Gloucester, MA
- 30+ days ago
Demographic Data for Gloucester, MA
Moving to Gloucester, MA? Find some basic demographic data about Gloucester, MA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Gloucester, MA
Top Hiring Companies
Top hiring companies in your area for Customer Service Manager positions
-
M.S. Walker, Inc
Jobs Company Profile -
Hiltz Waste Disposal
Jobs -
Walgreens
Jobs
Highest Education Level
- Bachelor's Degree (36.3%)
- High School or GED (22.9%)
- Associate's Degree (13.9%)
- Master's Degree (11.5%)
- Vocational Degree or Certification (11.3%)
- Some College (2.7%)
- Doctorate Degree (0.8%)
- Some High School (0.6%)
Average Work Experience
- 4-6 years (43.8%)
- 1-2 years (15.7%)
- 2-4 years (15.0%)
- None (11.8%)
- 10+ years (7.6%)
- Less than 1 year (4.8%)
- 8-10 years (1.3%)
- 6-8 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
= trending- Account Management
- Billing
- Call Center Experience
- Call Center Management
- Claims Management
- Client Services
- Coaching
- Communication Skills
- Complaint Resolution
- Computer Skills
- Conflict Resolution
- Customer Relations
- Customer Relationship Management
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Driving
- Employee Retention
- English
- Escalation Management
- Flexibility
- Friendliness
- High School Diploma
- Leadership
- Liaison
- Listening
- Management
- Merchandising
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Multitasking
- Onboarding
- Organization
- Performance Management
- Policy Administration
- Policy Development
- Problem Solving
- Project Coordination
- Project Management
- Relationship Management
- Reporting
- Research Skills
- Resolution
- Retail
- Sales
- Scheduling
- Scheduling Appointments
- Software
- Staff Supervision
- Time Management
- Training and Development
- Verbal Communication
- Willingness To Learn
- Written Communication
- Zendesk
Other Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.