Customer Service Manager Jobs in Gloucester, MA

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1-15 of 30 Jobs

Customer Service Manager

  • Michaels Stores
  • Everett, MA (24 miles from Gloucester, MA)
  • 3 days ago
Deliver friendly customer service....

Customer Service Lead - 24H600

  • Carter's
  • Seabrook, NH (19 miles from Gloucester, MA)
  • 1 day ago
Employee Type: Regular Carters, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carters and OshKosh Bgosh brands,...

Senior Director, Client Service - Aries Systems

  • Elsevier
  • Andover, MA (24 miles from Gloucester, MA)
  • 3 days ago
collaboratively with the sales team to support new business acquisition Builds and maintains strong strategic client relationships Achieves contract renewals and extensions (96%+ retention rate), identifies upsell...

Regional Account Manager

  • Danaher Corporation
  • Danvers, MA (14 miles from Gloucester, MA)
  • 3 days ago
Regional Account Manager - Northeast US (Remote) Danaher Corporation Work from Home/Remote Full-Time Apply on company site Job Details favorite_border At Trojan Technologies, we believe theres...
Remote Work

Director Of Client Service

  • Elsevier
  • Andover, MA (24 miles from Gloucester, MA)
  • 3 days ago
collaboratively with the sales team to support new business acquisition Builds and maintains strong strategic client relationships Achieves contract renewals and extensions (96%+ retention rate), identifies upsell...

Associate Client Service Manager- 401(k)

  • Empower Retirement
  • Andover, MA (24 miles from Gloucester, MA)
  • 5 days ago
Grow your career with a growing organization Whether they're helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to...

Customer Service Coordinator

  • Samsung America, Inc.
  • Danvers, MA (14 miles from Gloucester, MA)
  • 13 days ago
Customer Service Coordinator WHO WE ARE: NeuroLogica Corp., a subsidiary of Samsung Electronics Co. Ltd., develops, manufactures, and markets innovative imaging technologies and is committed to...

Manager Client Services (Hybrid - Flexible Options)

  • Broadridge Financial Solutions
  • Andover, MA (24 miles from Gloucester, MA)
  • 16 days ago
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career, while helping others along the way, come join...

Manager Client Services (Hybrid - Flexible Options)

  • Broadridge
  • Andover, MA (24 miles from Gloucester, MA)
  • 17 days ago
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come...

Customer Service Coordinator - Lawrence, MA

  • Abel Womack
  • Lawrence, MA (24 miles from Gloucester, MA)
  • 19 days ago
Customer Service Coordinator - Dispatch Lawrence, MA We are not just about filling a job - We are about building a TEAM! Since our inception in 1922, Abel Womack has grown to become a...

Project Manager - Client Service Radiology

  • Philips
  • Andover, MA (24 miles from Gloucester, MA)
  • 20 days ago
Project Manager - Client Service Radiology Job Description Effective Tuesday, January 4, 2022, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of...
Remote Work

Customer Service Lead - 24H600

  • Carter's
  • Stoneham, MA (23 miles from Gloucester, MA)
  • 22 days ago
Employee Type: Regular Carters, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carters and OshKosh Bgosh brands,...

Director Of Client Service

  • Elsevier
  • North Andover, MA (20 miles from Gloucester, MA)
  • 28 days ago
collaboratively with the sales team to support new business acquisition Builds and maintains strong strategic client relationships Achieves contract renewals and extensions (96%+ retention rate), identifies upsell...

Regional Account Manager - Northeast US (Remote)

  • Danaher
  • Danvers, MA (14 miles from Gloucester, MA)
  • 30+ days ago
At Trojan Technologies, we believe there's nothing more essential than delivering clean water to the world. That's especially true in this critical moment, when the world's supply of clean water...
Remote Work

Logistics Coordinator/Customer Service R

  • Hiltz Waste Disposal
  • Gloucester, MA
  • 30+ days ago
Logistics Coordinator/Customer Service R Hiltz Waste Disposal Job Order #: 17186575 Gloucester, MA 01930 Full Time 40 hours per week POSTED 7/2/2022 MORE INFORMATION SAVE JOB DESCRIPTION This Job...

Demographic Data for Gloucester, MA

Moving to Gloucester, MA? Find some basic demographic data about Gloucester, MA below.

28,789
916
Medium

Customer Service Manager Online Courses and Training Opportunities

edX
Culture of Services: Paradox of Customer Relations
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the category of the service sector. Other sectors, such as agriculture and...
Coursera
Customer Analytics
Data about our browsing and buying patterns are everywhere. From credit card transactions and online shopping carts, to customer loyalty programs and user-generated ratings/reviews, there is a...
Udemy
Customer Service
Customer service isnt limited to being polite to yourcustomers its a pivotal factor of business operations that has a direct impact onhow your company is viewed in the public eye let alone sales....
Register to search for more online courses. >>>

Salary for Customer Service Manager Jobs in Gloucester, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Customer Service Manager positions

Highest Education Level

Customer Service Managers in Gloucester, MA offer the following education background
  • Bachelor's Degree (36.3%)
  • High School or GED (22.9%)
  • Associate's Degree (13.9%)
  • Master's Degree (11.5%)
  • Vocational Degree or Certification (11.3%)
  • Some College (2.7%)
  • Doctorate Degree (0.8%)
  • Some High School (0.6%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Gloucester, MA
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Manager position

= trending

Other Titles

Here are some other career titles that require similar skills

Customer Service Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.