Customer Service Manager Jobs in Laurel, MD
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Customer Service Manager - SHOPPERS Food ( Maryland Stores - Local 400)
- Forestville, MD (16 miles from Laurel, MD)
- 2 days ago
Client Service Coordinator - 000361 in Columbia, MD
- Columbia, MD (7 miles from Laurel, MD)
- 2 days ago
Client Service Coordinator - 005247 in Vienna, VA
- Vienna, VA (22 miles from Laurel, MD)
- 2 days ago
- Baltimore, MD (19 miles from Laurel, MD)
- 3 hours ago
- Arlington, VA (18 miles from Laurel, MD)
- 8 hours ago
Project Manager - Customer Service
- Hanover, MD (10 miles from Laurel, MD)
- 6 hours ago
- Washington, DC (16 miles from Laurel, MD)
- 3 days ago
Director, Client Service Account Management, Brand Communications Agency
- Washington, DC (16 miles from Laurel, MD)
- 3 days ago
- Rockville, MD (14 miles from Laurel, MD)
- 7 hours ago
Inside Sales Coordinator- Customer Service- Inside Sales Coordinator- Base Pay and Commission- Avera
- Halethorpe, MD (15 miles from Laurel, MD)
- 4 hours ago
Store Support Supervisor (Customer Service, Front End Support)
- Silver Spring, MD (8 miles from Laurel, MD)
- 1 day ago
Retirement Client Service Manager-401(k) experience required
- Washington, DC (16 miles from Laurel, MD)
- 1 day ago
Clinical Customer Service Coordinator - Head / Neck, GI, Plastics & Oncology Surgical Unit
- Baltimore, MD (19 miles from Laurel, MD)
- 1 day ago
VBA Customer Service Coordinator - Remote
- Annapolis, MD (19 miles from Laurel, MD)
- 14 hours ago
Client Service Coordinator in Washington, DC
- Washington, DC (16 miles from Laurel, MD)
- 2 days ago
Demographic Data for Laurel, MD
Moving to Laurel, MD? Find some basic demographic data about Laurel, MD below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Laurel, MD
Top Hiring Companies
Top hiring companies in your area for Customer Service Manager positions
Highest Education Level
- Bachelor's Degree (36.3%)
- High School or GED (22.9%)
- Associate's Degree (13.9%)
- Master's Degree (11.5%)
- Vocational Degree or Certification (11.3%)
- Some College (2.7%)
- Doctorate Degree (0.8%)
- Some High School (0.6%)
Average Work Experience
- 4-6 years (43.8%)
- 1-2 years (15.7%)
- 2-4 years (15.0%)
- None (11.8%)
- 10+ years (7.6%)
- Less than 1 year (4.8%)
- 8-10 years (1.3%)
- 6-8 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
= trending- Account Management
- Billing
- Call Center Experience
- Call Center Management
- Claims Management
- Client Services
- Coaching
- Communication Skills
- Complaint Resolution
- Computer Skills
- Conflict Resolution
- Customer Relations
- Customer Relationship Management
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Driving
- Employee Retention
- English
- Escalation Management
- Flexibility
- Friendliness
- High School Diploma
- Leadership
- Liaison
- Listening
- Management
- Merchandising
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Multitasking
- Onboarding
- Organization
- Performance Management
- Policy Administration
- Policy Development
- Problem Solving
- Project Coordination
- Relationship Management
- Reporting
- Research Skills
- Resolution
- Retail
- Sales
- Scheduling
- Scheduling Appointments
- Software
- Staff Supervision
- Time Management
- Training and Development
- Verbal Communication
- Willingness To Learn
- Written Communication
- Zendesk
Other Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.