Customer Service Manager Jobs in Maine
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
un Domino's Pizza Assistant Manager and CSR Wanted!! (Freeport) image 1 of 1 compensation: Hourly TBD employment type: job title: Shift Runner CSR Locally owned and operated Domino's Pizza located...
Store - Augusta, ME Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Category/Area of Expertise: Retail Operations Job Requisition: 441055 Address: USA-ME-Millinocket-843 Central Avenue Store Code: Store 08155 Management (7241558) Hannaford Supermarkets started out...
Locally owned and operated Domino's Pizza located at 8 School St Freeport, Maine is looking to fill full-time and part time and full time Assistant Manager and CSR positions. Want to work in a...
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
General information Job Title Airport Customer Service Supervisor - BGR Date Monday, June 30, 2025 Entity Unifi Aviation, LLC State Maine City Bangor Base Pay Rate: $ 20.00 Full/Part Time Full...
What Youll Get to Do The Customer Service Supervisor is focused on fostering a teamwork environment and reports to the Regional Customer Service Manager....
Store - BIDDEFORD, ME Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Store - BIDDEFORD, MEDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
+ Troubleshoots customer issues and empowers representatives to provide one-call resolutions.?? + Tracks and escalates recurring issues and common solutions to team leadership....
at Wolters Kluwer in Augusta, Maine, United States Job Description Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized...
at Confluent in Augusta, Maine, United States Job Description Location: Remote, United States Employment Type: FullTime Location Type: Remote Department Job Fairs & Work Programs, Skillbridge...
Category/Area of Expertise: Retail Operations Job Requisition: 437140 Address: USA-ME-York-5 Hannaford Drive Store Code: Store 08384 Management (2741219) Hannaford Supermarkets started out as a...
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
Customer Service Coordinator Pay Rate: $18 per hour Schedule: Full-Time, Days Assignment Length: Temp-to-Hire We are seeking a Customer Service Coordinator with strong communication,...
Demographic Data for Maine
Moving to Maine? Find some basic demographic data about Maine below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Maine
Highest Education Level
Customer Service Managers in Maine offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Customer Success
- Zendesk
- Bank Deposits
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Closing
- Strategy Development
- Customer Relations
- Friendliness
- Telephone Skills
- Account Management
- Retail
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Spanish
- Inventory Management
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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