Customer Service Manager Jobs in Maine
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Category/Area of Expertise: Retail Operations Job Requisition: 449356 Address: USA-ME-Sanford-800 Main Street Store Code: Store 08390 Front End (5151772) Hannaford Supermarkets started out as a...
About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will...
Customer Support Manager Full Time, Monday to Friday Based at Head Office, Wigan. Ainscough Crane Hire, the UK's leader in lifting solutions, is seeking an experienced Manager to join our Customer...
at Hannaford in Camden, Maine, United States Job Description Category/Area of Expertise: Retail Operations Job Requisition: 448348 USA Store Code: Store 08151 Front End (5151630) Hannaford...
at Oracle in Augusta, Maine, United States Job Description Job Description Were on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire...
at Hannaford in Camden, Maine, United States Job Description Category/Area of Expertise: Retail Operations Job Requisition: 448149 USA Store Code: Store 08151 Management (2741051) Hannaford...
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
WERE CHANGING ENTERTAINMENT. COME JOIN US. Were always looking for talent that believes in having fun. At PENN Entertainment, youll get to be a part of an exciting industry, where the days and...
Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to...
Customer Service Coordinator Pay Rate: $19 per hour Schedule: Full-Time, Days Assignment Length: Temp-to-Hire We are seeking a Customer Service Coordinator with strong communication,...
Category/Area of Expertise: Retail Operations Job Requisition: 447258 Address: USA-ME-Rockland-75 Maverick Street Store Code: Store 08230 Front End (5151671) Hannaford Supermarkets started out as...
Salary Range: $80,000 - $110,000 Job Posting End Date: August 15th 2025 Weve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our...
Category/Area of Expertise: Retail Operations Job Requisition: 444196 Address: USA-ME-Waldoboro-Routes 1 & 32 Store Code: Store 08294 Management (7244947) Hannaford Supermarkets started out as a...
at Datavant in Augusta, Maine, United States Job Description Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is...
General information Job Title Airport Customer Service Supervisor - BGR Date Monday, June 30, 2025 Entity Unifi Aviation, LLC State Maine City Bangor Base Pay Rate: $ 20.00 Full/Part Time Full...
Demographic Data for Maine
Moving to Maine? Find some basic demographic data about Maine below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Maine
Highest Education Level
Customer Service Managers in Maine offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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