Customer Service Analyst Jobs in Maine
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Customer Service Analyst 2-Support
- Augusta, ME
- 7 days ago
Demographic Data for Maine
Moving to Maine? Find some basic demographic data about Maine below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Maine
Highest Education Level
- Bachelor's Degree (35.2%)
- High School or GED (23.0%)
- Associate's Degree (14.7%)
- Vocational Degree or Certification (11.6%)
- Master's Degree (10.5%)
- Some College (3.7%)
- Doctorate Degree (0.7%)
- Some High School (0.6%)
Average Work Experience
- 1-2 years (42.9%)
- Less than 1 year (38.0%)
- None (6.9%)
- 2-4 years (6.8%)
- 4-6 years (4.1%)
- 6-8 years (1.1%)
- 8-10 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
= trending- Analytical Skills
- Call Center Experience
- Client Services
- Communication Skills
- Complaint Resolution
- Computer Hardware Repair
- Computer Skills
- Conflict Resolution
- Customer Relations
- Customer Relationship Management
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- Escalation Management
- Flexibility
- High School Diploma
- Implementation
- Inbound
- Leadership
- Listening
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Windows
- Microsoft Word
- Multitasking
- Organization
- Problem Resolution
- Problem Solving
- Process Improvement
- Product Knowledge
- Project Coordination
- Reporting
- Research Skills
- Resolution
- Sales
- Salesforce
- Scheduling
- Software
- Staff Supervision
- Technical Support
- Telephone Skills
- Time Management
- Training and Development
- Troubleshooting
- Typing
- Verbal Communication
- Willingness To Learn
- Writing Skills
- Written Communication
- Zendesk
Other Titles
Here are some other career titles that require similar skills
Customer Service Analyst Related Career Advice Articles
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.