Customer Service Manager Jobs in Louisiana
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
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About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Some of the key responsibilities include: Ascertaining customers' needs and working on a 'One Call Resolution'; Executing on all team and individual objectives/ targets Excellent communication skills...
Our Company PharMerica Overview As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company's success! The Account Manager of Client Services...
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
of Customer Care operations Monitor, motivate, and support team members to achieve individual, departmental, and company performance goals Improve customer satisfaction and service quality through call...
Customer Experience Manager - Victoria's Secret - Pecanland Mall - Monroe, LA
- Monroe, LA
- 12 days ago
- Monroe, LA
- 12 days ago
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....
['Higginbotham', '4.4', 'Commercial Insurance Client Service Manager', 'Apply on employer site', 'Apply now', 'Metairie, LA'][]
FY26 US Seasonal Tax-Private Client Services Manager
- New Orleans, LA
- 15 days ago
- New Orleans, LA
- 15 days ago
Location: Anywhere in Country At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you...
Remote WorkUS Seasonal Tax-Financial Services Organization- Private Client Services-Manager
- New Orleans, LA
- 15 days ago
- New Orleans, LA
- 15 days ago
Location: Anywhere in Country At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you...
Remote WorkClient Services Coordinator - Administrative
- Baton Rouge, LA
- 15 days ago
- Baton Rouge, LA
- 15 days ago
Client Services Coordinator - Administrative Job ID 215134 Posted 09-Apr-2025 Service line Advisory Segment Role type Full-time Areas of Interest Administrative, Marketing, Sales Support...
Retail Manager- Customer Experience Manager (Part Time) Nights and Weekends
- Bossier City, LA
- 15 days ago
- Bossier City, LA
- 15 days ago
Store - SHREVEPORT-BOSSIER CITY, LA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes....
A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major...
Demographic Data for Louisiana
Moving to Louisiana? Find some basic demographic data about Louisiana below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Louisiana
Highest Education Level
Customer Service Managers in Louisiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Resolution
- Cash Management
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Driving
- Punctual
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
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