Customer Service Manager Jobs in Louisiana
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Integrated Power Services Careers - Customer Service Manager
- Shreveport, LA
- 14 hours ago
- Shreveport, LA
- 14 hours ago
The Customer Service Manager will be responsible for developing and training their team....
Opportunity Details Full Time Sr Project Client Relations Manager Apply with Indeed Apply Now Sr Project Client Relations Manager JOB-10044025 Anticipated Start Date 05/12/2025 Location Pineville,...
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
The Director is responsible for leading and overseeing the Customer Service division within the Revenue Service Center, along with developing a high-performance team in a centralized business...
Remote Work.** **Job Summary** The Supervisor, Customer Service Management directly supervises staff that are performing customer service and enrollment activities as well as Reimbursement Staff performing benefit...
Remote WorkJoin the Leader in Complex Rehabilitation Technology - Become a Customer Care Coordinator at Numotion! At Numotion, we are proud to be the nation's leading provider of Complex Rehabilitation...
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)
- New Orleans, LA
- 11 days ago
- New Orleans, LA
- 11 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will provide overall leadership to the Customer Service & E-Commerce programs; this means you are...
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and...
Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 209 stores in four states - Texas, Louisiana, Arkansas, and Oklahoma - with three...
Account Manager, Global Medical Education Do you enjoy building successful customer relationships? Would you like to deliver a sales strategy that drives growth? About the Team Elsevier is the...
General information Job Title Airport Customer Service Supervisor - LFT Date Thursday, April 10, 2025 State Louisiana City Lafayatte Base Pay Rate: $ 16.00 Full/Part Time Full Time Exempt or...
Airport Customer Service Lead 9430 Jackie Cochran Dr, Baton Rouge, LA 70811, USA Req #778 Monday, January 27, 2025 GAT is seeking dynamic individuals to join its team of aviation professionals....
Airport Customer Service Supervisor 1 Terminal Dr, Kenner, LA 70062, USA Req #1581 Monday, November 4, 2024 GAT is seeking dynamic individuals to join its team of aviation professionals....
Management Level G 100% remote--must be located in Arizona, Colorado, Nevada, or Utah Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With...
Remote WorkDemographic Data for Louisiana
Moving to Louisiana? Find some basic demographic data about Louisiana below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Louisiana
Highest Education Level
Customer Service Managers in Louisiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Retention
- Shipping
- Cash Management
- Customer Satisfaction
- Merchandising
- Performance Management
- Onboarding
- Cashier Skills
- Customer Relations
- Relationship Management
- Strategy Development
- Closing
- Telephone Skills
- Friendliness
- Customer Relationship Management
- Listening
- High School Diploma
- Account Management
- Retail
- Process Improvement
- Verbal Communication
- Driving
- Written Communication
- Flexibility
- Documentation
- Events
- Mentoring
- Collaboration
- Spanish
- Multitasking
- Coaching
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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