Customer Service Manager Jobs in Louisiana
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
HOW A CUSTOMER SERVICE MANAGER WILL MAKE AN IMPACT Supervise the activities and personnel associated with providing technical services to customers by identifying, prioritizing, and confirming resolution...
This Position offers a $1000 Sign on Bonus to New Ricoh Team Memebers!** **Job Title:** Area Customer Service Coordinator **Summary:** Join our team as an Area Customer Service Coordinator, where...
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
As a Customer Service Administrator 2, you will be responsible for intermediate level clerical duties that assist in the operational function of the Service Center. Perform a variety of functions...
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Mandeville, LA
- 2 days ago
- Mandeville, LA
- 2 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
American Airlines is seeking Full Time Customer Service Coordinator at the Louis Armstrong New Orleans International Airport. The terms and conditions of this position are covered by the CWA-IBT...
Customer Service Coordinator Job ID 227397 Posted 08-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Customer Service Location(s) Remote - US - Remote - US - United States...
Brookshire Grocery Company (BGC) is a family business based in Tyler, Texas, and currently operates more than 209 stores in four states - Texas, Louisiana, Arkansas, and Oklahoma - with three...
As a Customer Service Administrator 2, you will be responsible for intermediate level clerical duties that assist in the operational function of the Service Center. Perform a variety of functions...
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Demographic Data for Louisiana
Moving to Louisiana? Find some basic demographic data about Louisiana below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Louisiana
Highest Education Level
Customer Service Managers in Louisiana offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Bank Deposits
- Call Center Management
- Customer Success
- Zendesk
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Strategy Development
- Account Management
- Customer Relations
- Friendliness
- Telephone Skills
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Spanish
- Inventory Management
- English
- Team Building
- Policy Development
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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