Customer Service Manager Jobs in New Orleans, LA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Our Company PharMerica Overview As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company's success! The Account Manager of Client Services...
- Saint Rose, LA (14 miles from New Orleans, LA)
- 12 days ago
- Saint Rose, LA (14 miles from New Orleans, LA)
- 12 days ago
of Customer Care operations Monitor, motivate, and support team members to achieve individual, departmental, and company performance goals Improve customer satisfaction and service quality through call...
Commercial Insurance Client Service Manager
- Metairie, LA (5 miles from New Orleans, LA)
- 12 days ago
- Metairie, LA (5 miles from New Orleans, LA)
- 12 days ago
['Higginbotham', '4.4', 'Commercial Insurance Client Service Manager', 'Apply on employer site', 'Apply now', 'Metairie, LA'][]
FY26 US Seasonal Tax-Private Client Services Manager
- New Orleans, LA
- 15 days ago
- New Orleans, LA
- 15 days ago
Location: Anywhere in Country At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you...
Remote WorkUS Seasonal Tax-Financial Services Organization- Private Client Services-Manager
- New Orleans, LA
- 15 days ago
- New Orleans, LA
- 15 days ago
Location: Anywhere in Country At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you...
Remote Work- Kenner, LA (10 miles from New Orleans, LA)
- 24 days ago
- Kenner, LA (10 miles from New Orleans, LA)
- 24 days ago
Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor) - Full Time
- New Orleans, LA
- 30+ days ago
- New Orleans, LA
- 30+ days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Metairie, LA (5 miles from New Orleans, LA)
- 30+ days ago
- Metairie, LA (5 miles from New Orleans, LA)
- 30+ days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
We're a global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we're proud of the difference we make to customers, to local...
Remote WorkPersonal Lines Client Service Manager
- Metairie, LA (5 miles from New Orleans, LA)
- 30+ days ago
- Metairie, LA (5 miles from New Orleans, LA)
- 30+ days ago
The Personal Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for personal lines of insurance to include processing and invoicing...
Customer Service Supervisor (Caesars New Orleans)
- New Orleans, LA
- 45+ days ago
- New Orleans, LA
- 45+ days ago
JOIN A TEAM THAT GOES ALL-IN ON YOU Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver...
Customer Service Lead (Caesars New Orleans)
- New Orleans, LA
- 45+ days ago
- New Orleans, LA
- 45+ days ago
JOIN A TEAM THAT GOES ALL-IN ON YOU Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver...
Airport Customer Service Supervisor
- Kenner, LA (10 miles from New Orleans, LA)
- 60+ days ago
- Kenner, LA (10 miles from New Orleans, LA)
- 60+ days ago
Airport Customer Service Supervisor 1 Terminal Dr, Kenner, LA 70062, USA Req #1581 Monday, November 4, 2024 GAT is seeking dynamic individuals to join its team of aviation professionals....
Demographic Data for New Orleans, LA
Moving to New Orleans, LA? Find some basic demographic data about New Orleans, LA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in New Orleans, LA
Highest Education Level
Customer Service Managers in New Orleans, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Documentation
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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