Customer Service Representative Jobs in New Orleans, LA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative (Sr. Loan Consultant)
- Kenner, LA (10 miles from New Orleans, LA)
- 10 hours ago
- Kenner, LA (10 miles from New Orleans, LA)
- 10 hours ago
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...
- Marrero, LA (9 miles from New Orleans, LA)
- 1 day ago
- Marrero, LA (9 miles from New Orleans, LA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Westwego, LA (8 miles from New Orleans, LA)
- 1 day ago
- Westwego, LA (8 miles from New Orleans, LA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Gretna, LA (3 miles from New Orleans, LA)
- 2 days ago
- Gretna, LA (3 miles from New Orleans, LA)
- 2 days ago
Position Type: Regular Your opportunity At Schwab, youre empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...
Customer Service Rep(09505) - 3212 S Carrollton Ave
- New Orleans, LA
- 2 days ago
- New Orleans, LA
- 2 days ago
Company DescriptionAbout Us At Harmony Pizza, we are committed to being #1 in every community we serve. We take pride in helping our team members grow and reach their full potential. Join us and...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- New Orleans, LA
- 4 days ago
- New Orleans, LA
- 4 days ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
- Kenner, LA (10 miles from New Orleans, LA)
- 4 days ago
- Kenner, LA (10 miles from New Orleans, LA)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Title: Member Service Representative Department: Retail Operations Reports To: Branch Manager Supervises: N/A Job Classification: Non-Exempt, Full-time HOPE Overview HOPE (Hope Enterprise...
Customer Service Representative
- Metairie, LA (5 miles from New Orleans, LA)
- 4 days ago
- Metairie, LA (5 miles from New Orleans, LA)
- 4 days ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- New Orleans, LA
- 5 days ago
- New Orleans, LA
- 5 days ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Part-Time Customer Service Representative - Elmwood
- Elmwood, LA (7 miles from New Orleans, LA)
- 6 days ago
- Elmwood, LA (7 miles from New Orleans, LA)
- 6 days ago
About Restore Hyper Wellness: Restore Hyper Wellness ("Restore") is the award-winning creator of an innovative new category of health-Hyper Wellness. Restore delivers expert guidance and an...
LP Customer Service Associate II
- Metairie, LA (5 miles from New Orleans, LA)
- 8 days ago
- Metairie, LA (5 miles from New Orleans, LA)
- 8 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
The individual selected for this role will be expected to work at Store #707434, located at: 4139 Magazine St. New Orleans, LA 70115. This is a Part-time position. This position is essential to...
Customer Service Representative - 2nd Shift
- Kenner, LA (10 miles from New Orleans, LA)
- 9 days ago
- Kenner, LA (10 miles from New Orleans, LA)
- 9 days ago
Position: Customer Service Representative Job Description: The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the...
Demographic Data for New Orleans, LA
Moving to New Orleans, LA? Find some basic demographic data about New Orleans, LA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Orleans, LA
Highest Education Level
Customer Service Representatives in New Orleans, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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