Customer Service Manager Jobs in Niles, IL
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Store Support Supervisor (Customer Service, Front End Support) - Full Time
- Wheaton, IL (20 miles from Niles, IL)
- 1 day ago
Senior Manager Client Services
- North Chicago, IL (20 miles from Niles, IL)
- 21 hours ago
B2B Commerce Cloud Technical Account Manager
- Chicago, IL (11 miles from Niles, IL)
- 1 day ago
Sr. Manager, Customer Success Services
- Chicago, IL (11 miles from Niles, IL)
- 18 hours ago
Associate Director Client Services
- Chicago, IL (11 miles from Niles, IL)
- 9 hours ago
- Evergreen Park, IL (22 miles from Niles, IL)
- 1 day ago
Customer Service Administrator
- Elgin, IL (21 miles from Niles, IL)
- 1 day ago
Manager, Customer Service & Operations
- Chicago, IL (11 miles from Niles, IL)
- 2 days ago
- Woodridge, IL (23 miles from Niles, IL)
- 2 days ago
- Lisle, IL (21 miles from Niles, IL)
- 10 hours ago
Retirement Client Service Manager-401(k) experience required
- Chicago, IL (11 miles from Niles, IL)
- 3 days ago
Manager, Client Service Investment Operations
- Chicago, IL (11 miles from Niles, IL)
- 1 day ago
Manager, Customer Service & Operations
- Chicago, IL (11 miles from Niles, IL)
- 2 days ago
Senior Manager, Customer Success Management - Financial Services
- Chicago, IL (11 miles from Niles, IL)
- 1 day ago
Inside Account Manager - Massage Envy
- Chicago, IL (11 miles from Niles, IL)
- 20 hours ago
Demographic Data for Niles, IL
Moving to Niles, IL? Find some basic demographic data about Niles, IL below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Niles, IL
Highest Education Level
- Bachelor's Degree (36.4%)
- High School or GED (22.9%)
- Associate's Degree (13.9%)
- Master's Degree (11.5%)
- Vocational Degree or Certification (11.3%)
- Some College (2.7%)
- Doctorate Degree (0.8%)
- Some High School (0.6%)
Average Work Experience
- 4-6 years (43.8%)
- 1-2 years (15.7%)
- 2-4 years (15.0%)
- None (11.8%)
- 10+ years (7.6%)
- Less than 1 year (4.8%)
- 8-10 years (1.3%)
- 6-8 years (0.2%)
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
= trending- Account Management
- Billing
- Call Center Experience
- Call Center Management
- Claims Management
- Client Services
- Coaching
- Communication Skills
- Complaint Resolution
- Computer Skills
- Conflict Resolution
- Customer Relations
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Customer Success
- Driving
- Employee Retention
- English
- Escalation Management
- Flexibility
- Friendliness
- High School Diploma
- Leadership
- Liaison
- Listening
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Multitasking
- Negotiation
- Onboarding
- Organization
- Performance Management
- Policy Administration
- Policy Development
- Problem Solving
- Project Coordination
- Project Management
- Relationship Management
- Reporting
- Research Skills
- Resolution
- Retail
- Sales
- Scheduling
- Scheduling Appointments
- Software
- Staff Supervision
- Time Management
- Training and Development
- Verbal Communication
- Willingness To Learn
- Written Communication
- Zendesk
Other Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.