Customer Service Manager Jobs in Hawaii
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Service Manager is employed in all sorts of fields....
In PersonApply Now General informion Job Title Airport Customer Service Supervisor (AA) - LIH De Monday, April 27, 2026 Entity Unifi Aviion, LLC Ste Hawaii City Lihue Base Pay Re: $ 22.00 Full/Part Time...
In PersonA career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
In PersonAdmin Customer service Key Responsibilities Customer Interaction: Acting as the main point of contact, responding to inquiries via phone, email, and live chat with high professionalism....
In PersonDescription Ready to bring your customer service skills to a company that helps first responders? Join our team and receive a $1,500 sign-on bonus! It's our way of saying mahalo for choosing to...
In PersonCommunity and Client Care Manager
- Always Best Care
- Honolulu, HI
- 90+ days ago
- Honolulu, HI
- 90+ days ago
About the Role Always Best Care is hiring a Client & Community Care Manager to help grow our local O'ahu business through high-quality initial assessments and strong community/referral...
In PersonClient Services Manager, Home Care
- BAYADA Home Health Care
- Lihue, HI
- 90+ days ago
- Lihue, HI
- 90+ days ago
You have chosen to deny this site access to your location - please change your preference in your browser if you wish to use this function. Area: Client Services Employment Type: Full time...
In PersonDemographic Data for Hawaii
Moving to Hawaii? Find some basic demographic data about Hawaii below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Hawaii
Highest Education Level
Customer Service Managers in Hawaii offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Customer Service Management
- Escalation Management
- Service Standards
- Order Entry
- Order Processing
- Zendesk
- Customer Success
- Customer Retention
- Resolution
- Client Services
- Complaint Resolution
- Shipping
- Merchandising
- Performance Management
- Customer Satisfaction
- Onboarding
- Cashier Skills
- Reimbursement
- Relationship Management
- Closing
- Strategy Development
- Retail
- Salesforce
- Account Management
- Friendliness
- High School Diploma
- Conflict Resolution
- Customer Relations
- Events
- Driving
- Process Improvement
- Telephone Skills
- Coaching
- Documentation
- English
- Punctual
- Spanish
- Inventory Management
- Policy Development
- Reporting
- Multitasking
- Collaboration
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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