Customer Service Manager Jobs in Savannah, GA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Bluffton, SC (20 miles from Savannah, GA)
- 4 days ago
- Bluffton, SC (20 miles from Savannah, GA)
- 4 days ago
Five Below - [Department Supervisor] As a Customer Experience Manager at Five Below, you'll: Lead the Support Lead, Lead Cashiers and associates while the Manager on Duty; Ensure all associates...
FT Manager Customer Service (H)
- Garden City, GA (5 miles from Savannah, GA)
- 19 days ago
- Garden City, GA (5 miles from Savannah, GA)
- 19 days ago
Category/Area of Expertise: Retail Operations Job Requisition: 437545 Address: USA-GA-Garden City-109 Minus Ave. Store Code: Store 00811 Front End (7215363) Food Lion has been providing an easy,...
LOCATION Savannah, GA POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With...
Experienced Call Center Client Services Manager
- Garden City, GA (5 miles from Savannah, GA)
- 25 days ago
- Garden City, GA (5 miles from Savannah, GA)
- 25 days ago
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Contact Center Client Services Manager
- Garden City, GA (5 miles from Savannah, GA)
- 27 days ago
- Garden City, GA (5 miles from Savannah, GA)
- 27 days ago
LOCATION Savannah, GA POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With...
Experienced Call Center Client Services Manager
- Garden City, GA (5 miles from Savannah, GA)
- 27 days ago
- Garden City, GA (5 miles from Savannah, GA)
- 27 days ago
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
- Bluffton, SC (20 miles from Savannah, GA)
- 30+ days ago
- Bluffton, SC (20 miles from Savannah, GA)
- 30+ days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Care Associates...
- Bluffton, SC (20 miles from Savannah, GA)
- 30+ days ago
- Bluffton, SC (20 miles from Savannah, GA)
- 30+ days ago
Insight Global is actively working with one of the nation's top residential builders to identify a Customer Care Manager for the Bluffton, SC market. Responsibilities: - Manage escalated and large...
POSITION OVERVIEW Looking to work for a fast growing company? Start your career here at MCI. If you are a highly motivated individual and posses excellent communication skills, we need your help...
REQUIRED QUALIFICATIONS Minimum of 3-years of total call center experience or 1-year of call center management experience Associate's degree or equivalent combination of education and relevant work...
- Garden City, GA (5 miles from Savannah, GA)
- 45+ days ago
- Garden City, GA (5 miles from Savannah, GA)
- 45+ days ago
REQUIRED QUALIFICATIONS Minimum of 3-years of total call center experience or 1-year of call center management experience Associate's degree or equivalent combination of education and relevant work...
Customer Experience Manager FT
- Bluffton, SC (20 miles from Savannah, GA)
- 45+ days ago
- Bluffton, SC (20 miles from Savannah, GA)
- 45+ days ago
Store - HILTON HEAD-BLUFFTON, SC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
Customer Service Supervisor GASAV - XU, 560 Gulfstream Rd, SAVANNAH, Georgia, United States of America Req #1188 Thursday, February 6, 2025 GAT is seeking dynamic individuals to join its team of...
Demographic Data for Savannah, GA
Moving to Savannah, GA? Find some basic demographic data about Savannah, GA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Savannah, GA
Highest Education Level
Customer Service Managers in Savannah, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Documentation
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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