Call Center Representative Jobs in Savannah, GA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
LOCATION Savannah, GA JOB TYPE Full-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement,...
LOCATION Savannah, GA JOB TYPE Full-Time PAY TYPES Hourly + Bonus BENEFITS & PERKS LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement,...
BILINGUAL SPANISH CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)
- Savannah, GA
- 10 days ago
- Savannah, GA
- 10 days ago
LOCATION: Savannah, GA POSITION OVERVIEW: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer...
CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)
- Savannah, GA
- 16 days ago
- Savannah, GA
- 16 days ago
LOCATION Savannah, GA POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound...
Position: Remote Medical Call Center Representative Pay: $16/hr. Weekly Pay plus Benefits, FULL TIME Paid Training!!! Equipment Provided and shipped directly to your home!...
Remote WorkWork Study Student - Financial Aid - Call Center Specialist (Fall 2025)
- Savannah, GA
- 30+ days ago
- Savannah, GA
- 30+ days ago
Work Study Student - Financial Aid - Call Center Specialist (Fall 2025) Job ID287959 Location Georgia Southern - Savannah Full/Part TimePart-Time Regular/TemporaryTemporary About Us Join Our Team...
POSITION OVERVIEW: CALL CENTER AGENT (HIRING IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients....
Call Center Representative Job Openings (Full-Time & Part-Time)
- Savannah, GA
- 30+ days ago
- Savannah, GA
- 30+ days ago
POSITION OVERVIEW: CALL CENTER REPRESENTATIVE JOB OPENINGS We are looking for call center reqpresentatives to support inbound and outbound customer service and sales projects for a wide variety of clients...
POSITION OVERVIEW: ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of...
OPEN INTERVIEWS Call Center Representative Openings
- Savannah, GA
- 30+ days ago
- Savannah, GA
- 30+ days ago
------------- POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE?...
Savannah Open Interviews Call Center Representative Hiring Immediately
- Savannah, GA
- 30+ days ago
- Savannah, GA
- 30+ days ago
--------------: - POSITION RESPONSIBILITIES: WHAT IS A CALL CENTER REPRESENTATIVE?...
POSITION OVERVIEW: CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound customer service and sales projects for a wide variety...
Savannah Contact Center Representative (Full-Time)
- Savannah, GA
- 30+ days ago
- Savannah, GA
- 30+ days ago
POSITION OVERVIEW: CONTACT CENTER REPRESENTATIVE (FULL-TIME) We are looking for call center representatives to support inbound and outbound customer service and sales projects for a wide variety of...
Remote Call Center Representative
- Richmond Hill, GA (18 miles from Savannah, GA)
- 45+ days ago
- Richmond Hill, GA (18 miles from Savannah, GA)
- 45+ days ago
We are seeking a dedicated and customer-focused Call Center Representative to join our team....
Remote WorkCall Center Collections Representative
- Garden City, GA (5 miles from Savannah, GA)
- 60+ days ago
- Garden City, GA (5 miles from Savannah, GA)
- 60+ days ago
LOCATION Savannah, GA POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With...
Demographic Data for Savannah, GA
Moving to Savannah, GA? Find some basic demographic data about Savannah, GA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Savannah, GA
Highest Education Level
Call Center Representatives in Savannah, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Compensation and Benefits
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Account Management
- Staffing
- Listening
- High School Diploma
- Telephone Skills
- Troubleshooting
- Microsoft Outlook
- Negotiation
- Punctual
- Conflict Resolution
- Written Communication
- Typing
- Driving
- Verbal Communication
- Investigation
- Data Entry
- Collaboration
- Interpersonal Skills
- English
- Multitasking
- Policy Development
- Microsoft PowerPoint
- Spanish
- Team Building
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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