Customer Service Manager Jobs in Garden City, GA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Bluffton, SC (21 miles from Garden City, GA)
- 8 days ago
- Bluffton, SC (21 miles from Garden City, GA)
- 8 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Category/Area of Expertise: Retail Operations Job Requisition: 424940 Address: USA-GA-Garden City-109 Minus Ave. Store Code: Store 00811 Front End (7215363) Food Lion has been providing an easy,...
- Ellabell, GA (21 miles from Garden City, GA)
- 12 days ago
- Ellabell, GA (21 miles from Garden City, GA)
- 12 days ago
The Customer Experience Manager is responsible for the leadership and operational performance of both the Customer Service and Technical Support departments. This position ensures a high-quality...
Assistant Store Manager - Customer Service
- Bluffton, SC (21 miles from Garden City, GA)
- 16 days ago
- Bluffton, SC (21 miles from Garden City, GA)
- 16 days ago
Pay Range: $17-$18 per hour This location is closed on Sundays. Day shift only: Office closes at 6pm. The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or...
P/T Customer Experience Manager
- Pooler, GA (5 miles from Garden City, GA)
- 28 days ago
- Pooler, GA (5 miles from Garden City, GA)
- 28 days ago
Store - POOLER, GADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery...
REQUIRED QUALIFICATIONS Minimum of 3 years of call center experience or 1 year in a supervisory role. Associates degree or equivalent combination of education and experience....
- Savannah, GA (5 miles from Garden City, GA)
- 30+ days ago
- Savannah, GA (5 miles from Garden City, GA)
- 30+ days ago
Client Services Manager| Full-Time | Enmarket Arena Location US-GA-Savannah Job ID 2025-23945 Location Name Enmarket Arena Category Partnerships / Sponsorships Type Regular Full-Time Oak View...
Client Services Manager Full-Time Enmarket Arena
- Savannah, GA (5 miles from Garden City, GA)
- 45+ days ago
- Savannah, GA (5 miles from Garden City, GA)
- 45+ days ago
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set...
Experienced Call Center Client Services Manager
- Garden City, GA
- 60+ days ago
- Garden City, GA
- 60+ days ago
LOCATION Savannah, GA POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With...
LOCATION Savannah, GA POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With...
Experienced Call Center Client Services Manager
- Garden City, GA
- 60+ days ago
- Garden City, GA
- 60+ days ago
POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...
Demographic Data for Garden City, GA
Moving to Garden City, GA? Find some basic demographic data about Garden City, GA below.
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Salary for Customer Service Manager Jobs in Garden City, GA
Highest Education Level
Customer Service Managers in Garden City, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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