Call Center Representative Jobs in Garden City, GA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Patient Scheduling Call Center Agent FT and PT
- HCA Healthcare
- Savannah, GA (5 miles from Garden City, GA)
- 2 hours ago
- Savannah, GA (5 miles from Garden City, GA)
- 2 hours ago
The Patient Scheduling Call Center Agent is responsible for answering incoming phone calls, scheduling patient physician appointments in the registration system, insurance verification, routing...
Remote Part TimeBILINGUAL SPANISH CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)
- MCI Careers
- Savannah, GA (5 miles from Garden City, GA)
- 1 day ago
- Savannah, GA (5 miles from Garden City, GA)
- 1 day ago
LOCATION: Savannah, GA POSITION OVERVIEW: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer...
In Person Full Time- MCI Careers
- Savannah, GA (5 miles from Garden City, GA)
- 8 days ago
- Savannah, GA (5 miles from Garden City, GA)
- 8 days ago
LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend...
In PersonOPEN INTERVIEWS Call Center Representative Openings
- MCI Careers
- Savannah, GA (5 miles from Garden City, GA)
- 9 days ago
- Savannah, GA (5 miles from Garden City, GA)
- 9 days ago
--------------: POSITION RESPONSIBILITIES: WHAT IS A CALL CENTER REPRESENTATIVE?...
In PersonBilingual Spanish Call Center Representative
- MCI Careers
- Garden City, GA
- 11 days ago
- Garden City, GA
- 11 days ago
Were looking for Bilingual Spanish Call Center Representatives who can deliver exceptional customer support in both languages....
In PersonCall Center Collections Representative
- MCI Careers
- Garden City, GA
- 11 days ago
- Garden City, GA
- 11 days ago
LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend...
In PersonLOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend...
In PersonJoin our team as a Call Center Representative....
In PersonCall Center Customer Service Representative
- MCI Careers
- Garden City, GA
- 11 days ago
- Garden City, GA
- 11 days ago
LOCATION: Savannah, GA POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend...
In PersonCall Center Representative Job Openings Full-Time
- MCI Careers
- Savannah, GA (5 miles from Garden City, GA)
- 17 days ago
- Savannah, GA (5 miles from Garden City, GA)
- 17 days ago
LOCATION: Savannah, GA POSITION OVERVIEW: CALL CENTER REPRESENTATIVE JOB OPENINGS We are looking for call center reqpresentatives to support inbound and outbound customer service and sales projects...
In Person Full TimeEntry-Level Call Center Agent (Full-Time)
- MCI Careers
- Savannah, GA (5 miles from Garden City, GA)
- 25 days ago
- Savannah, GA (5 miles from Garden City, GA)
- 25 days ago
LOCATION: Savannah, GA POSITION OVERVIEW: ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and sales projects for a...
In Person Full TimeCall Center Agent (Hiring Immediately)
- MCI Careers
- Savannah, GA (5 miles from Garden City, GA)
- 25 days ago
- Savannah, GA (5 miles from Garden City, GA)
- 25 days ago
LOCATION: Savannah, GA POSITION OVERVIEW: CALL CENTER AGENT (HIRING IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service and sales projects for a...
In PersonSavannah Contact Center Representative (Full-Time)
- MCI Careers
- Savannah, GA (5 miles from Garden City, GA)
- 30+ days ago
- Savannah, GA (5 miles from Garden City, GA)
- 30+ days ago
LOCATION: Savannah, GA POSITION OVERVIEW: CONTACT CENTER REPRESENTATIVE (FULL-TIME) We are looking for call center representatives to support inbound and outbound customer service and sales projects...
In Person Full TimeBilingual Call Center Representative (Fluent in Spanish & English)
- MCI Careers
- Savannah, GA (5 miles from Garden City, GA)
- 30+ days ago
- Savannah, GA (5 miles from Garden City, GA)
- 30+ days ago
LOCATION: Savannah, GA POSITION OVERVIEW: BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer service, help desk,...
In PersonFull-Time On-Site Call Center Representative
- MCI Careers
- Savannah, GA (5 miles from Garden City, GA)
- 30+ days ago
- Savannah, GA (5 miles from Garden City, GA)
- 30+ days ago
LOCATION: Savannah, GA POSITION OVERVIEW: CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound customer service and sales projects...
In Person Full TimeDemographic Data for Garden City, GA
Moving to Garden City, GA? Find some basic demographic data about Garden City, GA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Garden City, GA
Highest Education Level
Call Center Representatives in Garden City, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Ecommerce
- One Call Resolution
- Call Center Experience
- Inbound
- Telemarketing
- Resolution
- Courteous
- Financial Services
- Claims
- Inside Sales
- Problem Resolution
- Insurance Verification
- Scheduling Appointments
- Telecom
- Inbound/Outbound Calling
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Collections
- Retail
- Account Management
- High School Diploma
- Listening
- Troubleshooting
- Written Communication
- Typing
- Conflict Resolution
- Investigation
- Microsoft Outlook
- Driving
- Telephone Skills
- Interpersonal Skills
- English
- Verbal Communication
- Spanish
- Policy Development
- Data Entry
- Multitasking
- Team Building
- Collaboration
- Sales
- Microsoft Excel
- Research Skills
- Microsoft Office
- Problem Solving
- Scheduling
- Bilingual
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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