Customer Service Manager Jobs in Cartersville, GA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Customer Service Coordinator, Corporate
- Kennesaw, GA (17 miles from Cartersville, GA)
- 7 hours ago
- Kennesaw, GA (17 miles from Cartersville, GA)
- 7 hours ago
olters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...
Customer Success Manager - GA, Marietta
- Marietta, GA (23 miles from Cartersville, GA)
- 1 day ago
- Marietta, GA (23 miles from Cartersville, GA)
- 1 day ago
Return to Job Listings Customer Success Manager - GA, Marietta GA, Marietta The Customer Success Manager acts on behalf of the company and is responsible for developing strategic customer...
- Marietta, GA (23 miles from Cartersville, GA)
- 2 days ago
- Marietta, GA (23 miles from Cartersville, GA)
- 2 days ago
FleetNet America is revolutionizing the industry with digital-first fleet solutions connecting fleets with maintenance experts, using data-driven technology via an automated marketplace of service...
- Acworth, GA (13 miles from Cartersville, GA)
- 3 days ago
- Acworth, GA (13 miles from Cartersville, GA)
- 3 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
Program Director Customer Service
- Kennesaw, GA (17 miles from Cartersville, GA)
- 3 days ago
- Kennesaw, GA (17 miles from Cartersville, GA)
- 3 days ago
WHO WE ARE At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the...
- Kennesaw, GA (17 miles from Cartersville, GA)
- 5 days ago
- Kennesaw, GA (17 miles from Cartersville, GA)
- 5 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Client Service Coordinator - 001259
- Acworth, GA (13 miles from Cartersville, GA)
- 7 days ago
- Acworth, GA (13 miles from Cartersville, GA)
- 7 days ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the...
Client Service Coordinator - 000286
- Marietta, GA (23 miles from Cartersville, GA)
- 8 days ago
- Marietta, GA (23 miles from Cartersville, GA)
- 8 days ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the...
Customer Service Supervisor (OPE industry)
- Kennesaw, GA (17 miles from Cartersville, GA)
- 30+ days ago
- Kennesaw, GA (17 miles from Cartersville, GA)
- 30+ days ago
Customer Service Supervisor Position Type: Full-Time Onsite Location: Kennesaw, Georgia Salary: $60,000 $75,000 annual salary + benefits About the Role: We are seeking a motivated and experienced...
Client Services Manager - Assistant Property Manager - The Belaire
- Marietta, GA (23 miles from Cartersville, GA)
- 30+ days ago
- Marietta, GA (23 miles from Cartersville, GA)
- 30+ days ago
Client Services Manager - Assistant Manager Pay range: $20-23/hour How do you define success? Our fast-paced company culture mixes challenge and excitement to create an environment of...
Manager Customer Care Management
- Kennesaw, GA (17 miles from Cartersville, GA)
- 45+ days ago
- Kennesaw, GA (17 miles from Cartersville, GA)
- 45+ days ago
WHO WE ARE At KNAPP (pronounced K-NAP, not Nap!), we “Make Complexity Simple” by offering intelligent solutions for digitizing and automating everything from production and distribution to the...
Customer Service Coordinator, Parking and Transportation
- Kennesaw, GA (17 miles from Cartersville, GA)
- 45+ days ago
- Kennesaw, GA (17 miles from Cartersville, GA)
- 45+ days ago
Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe....
Client Services Manager - Elevate Woodstock
- Woodstock, GA (23 miles from Cartersville, GA)
- 45+ days ago
- Woodstock, GA (23 miles from Cartersville, GA)
- 45+ days ago
Client Services Manager - Assistant Manager Pay range: $20-23/hour How do you define success? Our fast-paced company culture mixes challenge and excitement to create an environment of...
Demographic Data for Cartersville, GA
Moving to Cartersville, GA? Find some basic demographic data about Cartersville, GA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Cartersville, GA
Highest Education Level
Customer Service Managers in Cartersville, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Call Center Management
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Closing
- Strategy Development
- Friendliness
- Telephone Skills
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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