Customer Service Manager Jobs in New Canaan, CT
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Westport, CT (8 miles from New Canaan, CT)
- 16 hours ago
- Westport, CT (8 miles from New Canaan, CT)
- 16 hours ago
Title: Director of Client Services Location: Westport, CT Salary: $120,000 170,000 Contact: Paul Chatlos, ... Our client seeks a Director of Client Services to build and manage a team that works...
- Port Chester, NY (13 miles from New Canaan, CT)
- 2 days ago
- Port Chester, NY (13 miles from New Canaan, CT)
- 2 days ago
ABOUT THE SHADE STORE At The Shade Store, we have handcrafted the finest Shades, Blinds and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless...
Client Service Coordinator - 002353
- White Plains, NY (16 miles from New Canaan, CT)
- 2 days ago
- White Plains, NY (16 miles from New Canaan, CT)
- 2 days ago
Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ('CSC') drives the flow of clients and pets through the hospital, maximizes the productivity of the...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)-Full Time
- South Salem, NY (6 miles from New Canaan, CT)
- 4 days ago
- South Salem, NY (6 miles from New Canaan, CT)
- 4 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
- West Nyack, NY (24 miles from New Canaan, CT)
- 7 days ago
- West Nyack, NY (24 miles from New Canaan, CT)
- 7 days ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
PT Customer Experience Manager
- Westport, CT (8 miles from New Canaan, CT)
- 8 days ago
- Westport, CT (8 miles from New Canaan, CT)
- 8 days ago
Store - WESTPORT, CT Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Customer Service Coordinator - Educational Technology
- Rye Brook, NY (13 miles from New Canaan, CT)
- 12 days ago
- Rye Brook, NY (13 miles from New Canaan, CT)
- 12 days ago
PRIMARY PERFORMANCE RESPONSIBILITIES: Design, implement and coordinate services for K-12 instructional and administrative software solutions. Organizes, prepares and conducts and/or supervises...
Client Service Coordinator - 005229
- Norwalk, CT (4 miles from New Canaan, CT)
- 12 days ago
- Norwalk, CT (4 miles from New Canaan, CT)
- 12 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
- East Norwich, NY (22 miles from New Canaan, CT)
- 12 days ago
- East Norwich, NY (22 miles from New Canaan, CT)
- 12 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
- White Plains, NY (16 miles from New Canaan, CT)
- 13 days ago
- White Plains, NY (16 miles from New Canaan, CT)
- 13 days ago
At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...
- Stamford, CT (7 miles from New Canaan, CT)
- 14 days ago
- Stamford, CT (7 miles from New Canaan, CT)
- 14 days ago
Store - STAMFORD, CT Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
- Fairfield, CT (11 miles from New Canaan, CT)
- 14 days ago
- Fairfield, CT (11 miles from New Canaan, CT)
- 14 days ago
Visiting Angels of Fairfield Has an Immediate Need for a Client Service Coordinator Join our award winning team, in providing vital home care services to seniors within our community. BENEFITS: +...
- Trumbull, CT (16 miles from New Canaan, CT)
- 14 days ago
- Trumbull, CT (16 miles from New Canaan, CT)
- 14 days ago
Key OperatorAt Property Protection Consulting we believe "SECURITY IS PERSONAL" and is best served by a local company who understands and is for all your needs. Since 2002 we have been...
Customer Service Lead - Part-Time
- Danbury, CT (15 miles from New Canaan, CT)
- 15 days ago
- Danbury, CT (15 miles from New Canaan, CT)
- 15 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Customer Service Supervisor (Front End Support)
- Huntington, NY (20 miles from New Canaan, CT)
- 16 days ago
- Huntington, NY (20 miles from New Canaan, CT)
- 16 days ago
Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to...
Demographic Data for New Canaan, CT
Moving to New Canaan, CT? Find some basic demographic data about New Canaan, CT below.
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Salary for Customer Service Manager Jobs in New Canaan, CT
Highest Education Level
Customer Service Managers in New Canaan, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Documentation
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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