Customer Service Manager Jobs in Colorado
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Westminster, CO
- 10 hours ago
- Westminster, CO
- 10 hours ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
Technical Account Manager - OpenShift Container Platform
- Denver, CO
- 10 hours ago
- Denver, CO
- 10 hours ago
Red Hat Technical Account Manager - OpenShift Container Platform in Denver , Colorado About The Job Red Hat's Technical Services team is looking for an enterprise-level engineer to join us...
Remote WorkThe Airport Customer Service Manager has regular / daily interaction with Frontier managers and directors....
Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...
POSITION SUMMARY: The Customer Care Manager reports directly to, and is under the general direction of, the General Manager and works in partnership with the Customer Resource Center (CRC) to...
Housed in the System Operations Control Center and as required by the DOT's Enhanced Passenger Protection Act, the System Customer Service Manager (SCSM) is responsible for the planning and coordination...
Lenscrafters Coordinator - Customer Service (Order Clerk) in Denver , Colorado Requisition ID:875976 Position:Full-Time Total Rewards:Benefits/Incentive Information Since 1915, Walman Optical has...
Are you looking for a local opportunity to use your organizational and customer-service skills? Would you enjoy an office environment thats a lot more flexible than corporate? We are the...
Requisition #: 203958 Location: Loveland, CO 80538 Category: Client Services Salary: $21.00 - $23.00 per hour Position Details The Client Services Coordinator is responsible for hiring qualified...
Job Description: This fast-paced position will be responsible for managing day-to-day needs for colocation, cloud, and managed service customers. The primary goal of the Customer Success Manager...
Customer Success Manager- Denver, CO Based HybridSalesFull time Denver, Colorado, United States Who We Are Hi there! We're Carbyne, and every day, we're on a mission to revolutionize public...
Applications received by March 28th 2025, will receive priority consideration. However, we encourage all interested candidates to apply, as the position will remain open until filled. Community...
Purpose/Summary Applications received by March 28th 2025, will receive priority consideration. However, we encourage all interested candidates to apply, as the position will remain open until...
Customer Services & Operations Manager Seeking a bilingual professional for a staffing office. Responsibilities include customer service, employee management, and operations. Competitive pay and...
Job Title - Client Service Manager / Project Manager Location - Minneapolis, Minnesota, Chicago, Illinois, Des Moines, IA, Denver, Colorado Job Type - Hybrid ABOUT STANLEY CONSULTANTS Improving...
Demographic Data for Colorado
Moving to Colorado? Find some basic demographic data about Colorado below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Colorado
Highest Education Level
Customer Service Managers in Colorado offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Service Standards
- Escalation Management
- Customer Service Management
- Zendesk
- Bank Deposits
- Customer Success
- Courteous
- Client Services
- Customer Retention
- Shipping
- Resolution
- Customer Satisfaction
- Merchandising
- Performance Management
- Cash Management
- Onboarding
- Relationship Management
- Cashier Skills
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Salesforce
- Telephone Skills
- Conflict Resolution
- Retail
- High School Diploma
- Customer Relationship Management
- Account Management
- Process Improvement
- Driving
- Flexibility
- Written Communication
- Coaching
- Events
- Documentation
- Collaboration
- Spanish
- Multitasking
- Team Building
- Sales
- English
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Time Management
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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