Customer Service Manager Jobs in Colorado

A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.

Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.

1-15 of 48 Jobs

Customer Experience Manager

  • Aurora, CO
  • 18 hours ago
  • Aurora, CO
  • 18 hours ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...

Associate Manager, Customer Support

  • Denver, CO
  • 1 day ago
  • Denver, CO
  • 1 day ago

About SonderMind At SonderMind, we believe everyone deserves one personalized, connected, and effective mental health destination to take care of their mental health and well-being at any stage of...

Customer Success Manager

  • Thornton, CO
  • 1 day ago
  • Thornton, CO
  • 1 day ago

Customer Success Manager Thornton, CO Full Time Mid Level Share JOB SUMMARY The Customer Success Manager is an integral part of our support team and is instrumental in not only maintaining strong...

Supervisor Customer Service

  • Denver, CO
  • 1 day ago
  • Denver, CO
  • 1 day ago

Customer Service Manager – eBOS Products POSITION SUMMARY: We are looking for an experienced and highly motivated Customer Service Manager to lead our customer support operations for the eBOS (Electronic...

Customer Service Manager

  • Greeley, CO
  • 3 days ago
  • Greeley, CO
  • 3 days ago

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....

Customer Success Manager

  • Denver, CO
  • 4 days ago
  • Denver, CO
  • 4 days ago

JOB SUMMARY The Customer Success Manager (CSM) plays a critical role in driving customer retention and long-term value realization for iTradeNetwork's Tier 2 enterprise accounts, typically...

Customer Care Coordinator

  • Roxborough, CO
  • 5 days ago
  • Roxborough, CO
  • 5 days ago

... Dumont Way, Littleton, Colorado 80125 TruGreen accepts applications on an ongoing basis. Job Description TruGreen is committed to providing personalized attention for our associates. We focus...

Client Service Manager

  • Aurora, CO
  • 8 days ago
  • Aurora, CO
  • 8 days ago

Client Service Manager City/Cities Aurora Country United States Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 01-Jul-2025 Job ID 10204...

Renewals Customer Success Manager

  • Fort Collins, CO
  • 8 days ago
  • Fort Collins, CO
  • 8 days ago

Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little...

Customer Experience Manager

  • Sterling, CO
  • 8 days ago
  • Sterling, CO
  • 8 days ago

Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness,...

Customer Service Coordinator I

  • Cortez, CO
  • 9 days ago
  • Cortez, CO
  • 9 days ago

Join our Customer Service team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, Revlon and...

Client Services Manager, Home Health

  • Loveland, CO
  • 10 days ago
  • Loveland, CO
  • 10 days ago

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Medicare-certified Fort Collins Visits Office. If you are looking for an exciting career opportunity in a...

249 Customer Service Manager

  • Westminster, CO
  • 10 days ago
  • Westminster, CO
  • 10 days ago

Location: Westminster - Store 249: 1049 East Main Street Westminster SC 29693 Requirements Ideal candidates will possess interpersonal and communication skills which will allow them to provide...

Client Services Coordinator

  • Aurora, CO
  • 11 days ago
  • Aurora, CO
  • 11 days ago

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. CLIENT SERVICE COORDINATOR...

Customer Experience Manager

  • Littleton, CO
  • 12 days ago
  • Littleton, CO
  • 12 days ago

Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness,...

Demographic Data for Colorado

Moving to Colorado? Find some basic demographic data about Colorado below.


Local
National
5,773,997
178,799

Customer Service Manager Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service Career Guide: From Agent to Manager
This course walks you through every stage of the support career path - from entry-level agent to team lead and manager. You'll learn the core responsibilities, required soft skills, and...

Salary for Customer Service Manager Jobs in Colorado

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Managers in Colorado offer the following education background
Bachelor's Degree
37.9%
High School or GED
20.8%
Associate's Degree
14.2%
Master's Degree
11.9%
Vocational Degree or Certification
11.0%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Colorado
4-6 years
43.8%
1-2 years
15.7%
2-4 years
15.0%
None
11.8%
10+ years
7.6%
Less than 1 year
4.8%
8-10 years
1.3%
6-8 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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