Customer Service Manager Jobs in Longmont, CO
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Technical Customer Support Manager (Field Systems Sector/ Surveying & Mapping )
- Westminster, CO (23 miles from Longmont, CO)
- 1 day ago
- Westminster, CO (23 miles from Longmont, CO)
- 1 day ago
Position: Technical Customer Support Manager (Field Systems Sector/ Surveying & Mapping ) Location: Germany - Hybrid Mode. Technical Customer Support Manager (Field Systems Sector/ Surveying &...
Office Manager/Customer Service
- Boulder, CO (10 miles from Longmont, CO)
- 6 days ago
- Boulder, CO (10 miles from Longmont, CO)
- 6 days ago
Searching for a new Office Manager for our small company in Boulder, that is also willing to fill roles of packaging orders, and all customer service. We will need the applicant to have at least 2...
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
- Westminster, CO (23 miles from Longmont, CO)
- 15 days ago
- Westminster, CO (23 miles from Longmont, CO)
- 15 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Customer Service & E-Commerce Supervisor - Full Time
- Superior, CO (15 miles from Longmont, CO)
- 15 days ago
- Superior, CO (15 miles from Longmont, CO)
- 15 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
Client Service Coordinator - 1343
- Thornton, CO (24 miles from Longmont, CO)
- 21 days ago
- Thornton, CO (24 miles from Longmont, CO)
- 21 days ago
Client Service Coordinator needed for Banfield Pet Hospital in Broomfield, CO! SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets...
Client Services Manager, Home Health
- Loveland, CO (14 miles from Longmont, CO)
- 45+ days ago
- Loveland, CO (14 miles from Longmont, CO)
- 45+ days ago
BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Medicare-certified Fort Collins Visits Office. If you are looking for an exciting career opportunity in a...
- Brighton, CO (22 miles from Longmont, CO)
- 90+ days ago
- Brighton, CO (22 miles from Longmont, CO)
- 90+ days ago
Store - DEN-BRIGHTON, CO Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Demographic Data for Longmont, CO
Moving to Longmont, CO? Find some basic demographic data about Longmont, CO below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Longmont, CO
Highest Education Level
Customer Service Managers in Longmont, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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