Customer Service Manager Jobs in Englewood, CO
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Lakewood, CO (3 miles from Englewood, CO)
- 6 hours ago
- Lakewood, CO (3 miles from Englewood, CO)
- 6 hours ago
Overview At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count” Responsibilities What CubeSmart Self Storage offers: Weekly Pay -...
Job Description: Lead the Way as a Customer Success Manager! Are you passionate about helping customers and building strong relationships? Join us as a Customer Success Manager! You'll be the...
- Denver, CO (9 miles from Englewood, CO)
- 13 hours ago
- Denver, CO (9 miles from Englewood, CO)
- 13 hours ago
Marathon Health is a leading provider of advanced primary care in the U.S., serving 2.5 million eligible patients through approximately 630 employer and union-sponsored clients. Our comprehensive...
Technical Customer Support Manager (Field Systems Sector/ Surveying & Mapping )
- Westminster, CO (12 miles from Englewood, CO)
- 1 day ago
- Westminster, CO (12 miles from Englewood, CO)
- 1 day ago
Position: Technical Customer Support Manager (Field Systems Sector/ Surveying & Mapping ) Location: Germany - Hybrid Mode. Technical Customer Support Manager (Field Systems Sector/ Surveying &...
- Littleton, CO (3 miles from Englewood, CO)
- 1 day ago
- Littleton, CO (3 miles from Englewood, CO)
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...
- Denver, CO (9 miles from Englewood, CO)
- 3 days ago
- Denver, CO (9 miles from Englewood, CO)
- 3 days ago
Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...
Area Customer Service Coordinator
- Denver, CO (9 miles from Englewood, CO)
- 4 days ago
- Denver, CO (9 miles from Englewood, CO)
- 4 days ago
Job Title: Area Customer Service Coordinator Summary: Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued...
Registered Financial Customer Service Professional
- Littleton, CO (3 miles from Englewood, CO)
- 5 days ago
- Littleton, CO (3 miles from Englewood, CO)
- 5 days ago
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid...
Remote WorkSenior Manager, Customer Service and Sales & Distribution
- Littleton, CO (3 miles from Englewood, CO)
- 5 days ago
- Littleton, CO (3 miles from Englewood, CO)
- 5 days ago
Experience in/demonstrated knowledge of Customer Service management practices. Experience in export/import documentation requirements....
- Lakewood, CO (3 miles from Englewood, CO)
- 5 days ago
- Lakewood, CO (3 miles from Englewood, CO)
- 5 days ago
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means...
- Denver, CO (9 miles from Englewood, CO)
- 5 days ago
- Denver, CO (9 miles from Englewood, CO)
- 5 days ago
Job Description Lead the Way as a Customer Success Manager! Are you passionate about helping customers and building strong relationships? Join us as a Customer Success Manager! You'll be the go-to...
Make money! Make a Difference! We offer a base salary and a consistent schedule that enables you to have an excellent work-life balance. We also provide an extensive training program on all our...
- Denver, CO (9 miles from Englewood, CO)
- 6 days ago
- Denver, CO (9 miles from Englewood, CO)
- 6 days ago
This candidate has a proven history of client retention and growth, is an expert in building consultative relationships and is responsible for ensuring that every Trustpilot customer has a...
Customer Care Coordinator - Delivery Scheduling
- Aurora, CO (10 miles from Englewood, CO)
- 7 days ago
- Aurora, CO (10 miles from Englewood, CO)
- 7 days ago
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically...
- Littleton, CO (3 miles from Englewood, CO)
- 8 days ago
- Littleton, CO (3 miles from Englewood, CO)
- 8 days ago
We need a Customer Service Manager whos quick on their feet, thrives under pressure, and delivers every interaction with speed, accuracy, and a smile....
Demographic Data for Englewood, CO
Moving to Englewood, CO? Find some basic demographic data about Englewood, CO below.
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Salary for Customer Service Manager Jobs in Englewood, CO
Highest Education Level
Customer Service Managers in Englewood, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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