Customer Service Manager Jobs in Ventura, CA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Senior Customer Success Manager
- Santa Barbara, CA (20 miles from Ventura, CA)
- 14 days ago
- Santa Barbara, CA (20 miles from Ventura, CA)
- 14 days ago
ABOUT ARTERA Our Mission: Make healthcare #1 in customer service. What We Deliver: Artera, a SaaS leader in digital health, transforms patient experience with AI-powered virtual agents (voice and...
Airport Customer Service Supervisor - SBA
- Santa Barbara, CA (20 miles from Ventura, CA)
- 15 days ago
- Santa Barbara, CA (20 miles from Ventura, CA)
- 15 days ago
General information Job Title Airport Customer Service Supervisor - SBA Date Monday, August 4, 2025 Entity Unifi Aviation, LLC State California City Santa Barbara Base Pay Rate: $ 22.00 Full/Part...
The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and...
Customer Service Lead CA, Job 414.25
- Santa Barbara, CA (20 miles from Ventura, CA)
- 30+ days ago
- Santa Barbara, CA (20 miles from Ventura, CA)
- 30+ days ago
$19.00 - $24.00 per hour GENERAL PURPOSE OF JOB: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests...
Customer Service Administrator (ID #437027)
- Santa Barbara, CA (20 miles from Ventura, CA)
- 45+ days ago
- Santa Barbara, CA (20 miles from Ventura, CA)
- 45+ days ago
Santa Barbara, CA El Paso Tx 3017 $6.00/Per Hour Customer Service Administrator Job Description Branch Details Yardi, Clerical postion El Paso TX 3017
Customer Service Administrator (ID #436388)
- Santa Barbara, CA (20 miles from Ventura, CA)
- 60+ days ago
- Santa Barbara, CA (20 miles from Ventura, CA)
- 60+ days ago
Santa Barbara, CA El Paso East Tx 3017 $6.00/Per Hour Customer Service Administrator Job Description Branch Details Yardi, Clerical postion El Paso East TX 3017
Customer Success Manager, Large & Enterprise (Texas Based)
- Santa Barbara, CA (20 miles from Ventura, CA)
- 60+ days ago
- Santa Barbara, CA (20 miles from Ventura, CA)
- 60+ days ago
Customer Success Manager, Large & Enterprise (Texas Based) Customer Success Manager, Large & Enterprise (Texas Based) is a rapidly growing Santa Barbara-based company that's changing the way...
Remote WorkKennedy Jenks is seeking an experienced and collaborative Client Service Manager to join our growing team in Southern California. The Client Service Manager plays a vital role in developing client...
Kennedy Jenks is seeking an experienced and collaborative Client Services Manager to join our growing team in Southern California. The Client Services Manager plays a vital role in developing...
Kennedy Jenks is seeking a dynamic Client Service Director with strong client relationships, a proven track record, team-building capabilities, and business leadership skills to drive the growth...
- Santa Barbara, CA (20 miles from Ventura, CA)
- 60+ days ago
- Santa Barbara, CA (20 miles from Ventura, CA)
- 60+ days ago
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Strategic Customer Success Manager
- Santa Barbara, CA (20 miles from Ventura, CA)
- 60+ days ago
- Santa Barbara, CA (20 miles from Ventura, CA)
- 60+ days ago
Description AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering...
- Oxnard, CA (12 miles from Ventura, CA)
- 90+ days ago
- Oxnard, CA (12 miles from Ventura, CA)
- 90+ days ago
Gold's Gym Socal and its affiliated clubs are growing fast and looking for a Customer Service Manager to help our teams to provide world class service for our members by utilizing in-depth knowledge...
Demographic Data for Ventura, CA
Moving to Ventura, CA? Find some basic demographic data about Ventura, CA below.
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Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Ventura, CA
Highest Education Level
Customer Service Managers in Ventura, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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