Customer Service Representative Jobs in Ventura, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 41 Jobs

Company Description Horizon Veterinary Specialists, founded in August 2018 by five board-certified veterinarians, aims to drive positive influence in the veterinary community. With a...

Customer Advocate

  • Port Hueneme, CA (17 miles from Ventura, CA)
  • 1 day ago
  • Port Hueneme, CA (17 miles from Ventura, CA)
  • 1 day ago

You will serve as a CUSTOMER ADVOCATE in the SENSORS WEAPONS AND LAUNCHERS DEPARTMENT, OVER THE HORIZON PROJECT BRANCH of NAVAL SURFACE WARFARE CENTER.Your resume must demonstrate at least one...

Customer Service Representative

  • Oxnard, CA (12 miles from Ventura, CA)
  • 2 days ago
  • Oxnard, CA (12 miles from Ventura, CA)
  • 2 days ago

Store 2709483: 490 S Victoria Ave, Oxnard, California 93030 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Showroom Customer Service Representative

  • Santa Barbara, CA (20 miles from Ventura, CA)
  • 3 days ago
  • Santa Barbara, CA (20 miles from Ventura, CA)
  • 3 days ago

Were looking for a Showroom Customer Service Representative at our Santa Barbara location to help customers create their dream homes....

Customer Service Representative (Finance Department)

  • Santa Paula, CA (14 miles from Ventura, CA)
  • 4 days ago
  • Santa Paula, CA (14 miles from Ventura, CA)
  • 4 days ago

******SALARY SCHEDULE CURRENTLY UNDER REVIEW******* Under general supervision and depending on department, operates a telephone attendant console; acts as receptionist and gives routine...

Customer Service

  • Santa Barbara, CA (20 miles from Ventura, CA)
  • 4 days ago
  • Santa Barbara, CA (20 miles from Ventura, CA)
  • 4 days ago

Job Title: Receptionist / Customer Service Administrator Location: Santa Barbara, CA Job Type: Full-time/Part-time/Contract Salary: $18 - $22 per hour Job Summary: We are seeking a professional,...

Amazon Locker+ Customer Service Associate

  • Ojai, CA (14 miles from Ventura, CA)
  • 6 days ago
  • Ojai, CA (14 miles from Ventura, CA)
  • 6 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Assistance Representative Sr- Santa Barbara Airport

  • Santa Barbara, CA (20 miles from Ventura, CA)
  • 6 days ago
  • Santa Barbara, CA (20 miles from Ventura, CA)
  • 6 days ago

Overview Enterprise Mobility has an exciting opportunity for a Full-Time Senior Customer Assistance Representative at our Santa Barbara location! This position is full time and we offer...

Lead Personal Banker (Member Service Representative IV)

  • Ventura, CA
  • 7 days ago
  • Ventura, CA
  • 7 days ago

Were always looking for diverse, talented, service-oriented people to join our exceptional team. Lead Personal Banker (Member Service Representative IV) The pay range for this position is listed...

Personal Banker (Member Service Representative III)

  • Ventura, CA
  • 7 days ago
  • Ventura, CA
  • 7 days ago

Were always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative III) The pay range for this position is listed...

Personal Banker (Member Service Representative II)

  • Ventura, CA
  • 7 days ago
  • Ventura, CA
  • 7 days ago

Were always looking for diverse, talented, service-oriented people to join our exceptional team. Personal Banker (Member Service Representative II) The pay range for this position is listed below....

Teller (Member Service Representative I)

  • Ventura, CA
  • 7 days ago
  • Ventura, CA
  • 7 days ago

Were always looking for diverse, talented, service-oriented people to join our exceptional team. Teller (Member Service Representative I) The pay range for this position is listed below. Our pay...

Customer Service Representative

  • Oxnard, CA (12 miles from Ventura, CA)
  • 10 days ago
  • Oxnard, CA (12 miles from Ventura, CA)
  • 10 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Loss Prevention Customer Service Associate

  • Santa Barbara, CA (20 miles from Ventura, CA)
  • 11 days ago
  • Santa Barbara, CA (20 miles from Ventura, CA)
  • 11 days ago

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Insurance Customer Service Representative

  • Ventura, CA
  • 11 days ago
  • Ventura, CA
  • 11 days ago

As experts in protecting what matters most to businesses and individuals, were looking to bring on our next Account Coordinator to support our Commercial Lines department and deliver exceptional...

Demographic Data for Ventura, CA

Moving to Ventura, CA? Find some basic demographic data about Ventura, CA below.


Local
National
116,359
4,063
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Ventura, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Ventura, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Ventura, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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