Customer Service Manager Jobs in Dixon, CA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Recreation Leader - Customer Service
- West Sacramento, CA (20 miles from Dixon, CA)
- 1 hour ago
- West Sacramento, CA (20 miles from Dixon, CA)
- 1 hour ago
Recreation Leader - Customer Service Print ( Apply Recreation Leader - Customer Service Salary $16.50 - $17.50 Hourly Location West Sacramento, CA Job Type Temp/Temp II Job Number 2025-00067...
Lead Recreation Leader - Customer Service
- West Sacramento, CA (20 miles from Dixon, CA)
- 3 hours ago
- West Sacramento, CA (20 miles from Dixon, CA)
- 3 hours ago
Lead Recreation Leader - Customer Service Print ( Apply Lead Recreation Leader - Customer Service Salary $18.25 - $19.25 Hourly Location West Sacramento, CA Job Type Temp/Temp II Job Number...
Retail Customer Service Supervisor
- Sacramento, CA (21 miles from Dixon, CA)
- 13 hours ago
- Sacramento, CA (21 miles from Dixon, CA)
- 13 hours ago
PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed...
AMBUL CARE ADMSTN SUPV 1 (Small Animal Clinic Client Services Manager)
- Davis, CA (11 miles from Dixon, CA)
- 1 day ago
- Davis, CA (11 miles from Dixon, CA)
- 1 day ago
AMBUL CARE ADMSTN SUPV 1 (Small Animal Clinic Client Services Manager) Job Summary Under general supervision of the Senior Client Services Manager, provide day to day supervision and leadership to...
- Sacramento, CA (21 miles from Dixon, CA)
- 1 day ago
- Sacramento, CA (21 miles from Dixon, CA)
- 1 day ago
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
- Fairfield, CA (13 miles from Dixon, CA)
- 3 days ago
- Fairfield, CA (13 miles from Dixon, CA)
- 3 days ago
New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....
Customer Service Coordinator, Disability Access Center
- Sacramento, CA (21 miles from Dixon, CA)
- 4 days ago
- Sacramento, CA (21 miles from Dixon, CA)
- 4 days ago
Customer Service Coordinator, Disability Access Center Job No: 541210 Work Type: Staff Location: Sacramento Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services,...
- Sacramento, CA (21 miles from Dixon, CA)
- 5 days ago
- Sacramento, CA (21 miles from Dixon, CA)
- 5 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
1005 Customer Service Supervisor #7204
- Vacaville, CA (6 miles from Dixon, CA)
- 5 days ago
- Vacaville, CA (6 miles from Dixon, CA)
- 5 days ago
Role Oversees customer service team and applies acquired knowledge of industry, organization, services, and policies to provide efficient and courteous customer service by telephone and/or...
Customer Service Coordinator, Corporate
- Sacramento, CA (21 miles from Dixon, CA)
- 19 days ago
- Sacramento, CA (21 miles from Dixon, CA)
- 19 days ago
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and...
Strategic Customer Success Manager - Public Sector
- Sacramento, CA (21 miles from Dixon, CA)
- 21 days ago
- Sacramento, CA (21 miles from Dixon, CA)
- 21 days ago
Location:** Remote, United States **Employment Type:** FullTime **Location Type:** Remote **Department** Job Fairs & Work Programs, Skillbridge **Overview** Were not just building better tech....
Customer Service Lead CA, Job 326.25
- Sacramento, CA (21 miles from Dixon, CA)
- 25 days ago
- Sacramento, CA (21 miles from Dixon, CA)
- 25 days ago
$19.00- $24.00 per hour GENERAL PURPOSE OF JOB: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests and...
- Davis, CA (11 miles from Dixon, CA)
- 27 days ago
- Davis, CA (11 miles from Dixon, CA)
- 27 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator...
- Sacramento, CA (21 miles from Dixon, CA)
- 27 days ago
- Sacramento, CA (21 miles from Dixon, CA)
- 27 days ago
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
Airline Customer Service Supervisor
- Sacramento, CA (21 miles from Dixon, CA)
- 30+ days ago
- Sacramento, CA (21 miles from Dixon, CA)
- 30+ days ago
Airline Customer Service Supervisor Req #1805 CASMF - B6, Sacramento, California, United States of America Job Description Posted Wednesday, May 7, 2025 at 1:00 AM GAT is seeking dynamic...
Demographic Data for Dixon, CA
Moving to Dixon, CA? Find some basic demographic data about Dixon, CA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Dixon, CA
Highest Education Level
Customer Service Managers in Dixon, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Call Center Management
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Closing
- Strategy Development
- Friendliness
- Telephone Skills
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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