Customer Service Representative Jobs in Dixon, CA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 91 Jobs

Customer Service Rep

  • Sacramento, CA (21 miles from Dixon, CA)
  • 30+ days ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 30+ days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative

  • Sacramento, CA (21 miles from Dixon, CA)
  • moments ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • moments ago

Position Overview: The Customer Service Representative contributes to the success of a high-performing organization committed to delivering superior care and exceptional service....

CampusGuard Customer Advocate

  • Sacramento, CA (21 miles from Dixon, CA)
  • 10 hours ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 10 hours ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Customer Service Representative

  • Sacramento, CA (21 miles from Dixon, CA)
  • 11 hours ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 11 hours ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Sr. Customer Assistance Representative - Sacramento Airport

  • Sacramento, CA (21 miles from Dixon, CA)
  • 11 hours ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 11 hours ago

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...

Commercial Client Services Representative

  • Sacramento, CA (21 miles from Dixon, CA)
  • 11 hours ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 11 hours ago

Handle calls with professionalism, demonstrating a sense of ownership, with a foal of one call resolution achieving established service standards. + Demonstrates compliance with all bank regulations...

Customer Service Representative

  • Sacramento, CA (21 miles from Dixon, CA)
  • 11 hours ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 11 hours ago

. + Works independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries. + Routinely responds to customers with an in-depth...

Customer Success Advocate II

  • Sacramento, CA (21 miles from Dixon, CA)
  • 11 hours ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 11 hours ago

About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...

Client Service Specialist

  • Sacramento, CA (21 miles from Dixon, CA)
  • 20 hours ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 20 hours ago

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the...

Customer Service / Brand Ambassador Starting at: $22/hour FULL TIME

  • Sacramento, CA (21 miles from Dixon, CA)
  • 1 day ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 1 day ago

Receptionist / Sales Coordinator. $500 SIGNING BONUS FOR THE PERFECT CANDIDATE! Read the description below to see if this is you: This is a FUN position! We need a high energy, outgoing individual...

Customer Service Rep(08685) - 4401 Gateway Park Boulevard, Suite 120

  • Sacramento, CA (21 miles from Dixon, CA)
  • 1 day ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 1 day ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Representative

  • Davis, CA (11 miles from Dixon, CA)
  • 1 day ago
  • Davis, CA (11 miles from Dixon, CA)
  • 1 day ago

Store 2701914: 1930 Lake Blvd, Davis, California 95616 Availability - Shift/Days Part time Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service/Sales

  • West Sacramento, CA (20 miles from Dixon, CA)
  • 2 days ago
  • West Sacramento, CA (20 miles from Dixon, CA)
  • 2 days ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Junior Sales Associate / Customer Service Rep. $25 Hr.

  • Sacramento, CA (21 miles from Dixon, CA)
  • 2 days ago
  • Sacramento, CA (21 miles from Dixon, CA)
  • 2 days ago

This job can be part time or full time, please reply with your resume and tell us about yourself and if you prefer a part time or full time position. Job Summary: In this key role, you will...

Customer Service Rep(08585) - 461 SKY MASTER CIRCLE

  • Fairfield, CA (13 miles from Dixon, CA)
  • 3 days ago
  • Fairfield, CA (13 miles from Dixon, CA)
  • 3 days ago

We offer flexible hours, part time and full time.We offer opportunities to move up into the management training programfor exceptional employees that show self motivation, willingness tolearn, and...

Demographic Data for Dixon, CA

Moving to Dixon, CA? Find some basic demographic data about Dixon, CA below.


Local
National
21,439
400
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Dixon, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Dixon, CA offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Dixon, CA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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