Customer Service Manager Jobs in Corona, CA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Client Service Manager, Strategic Accounts
- Santa Ana, CA (18 miles from Corona, CA)
- 21 hours ago
- Santa Ana, CA (18 miles from Corona, CA)
- 21 hours ago
Job Summary: This role requires someone who can confidently manage complex renewal processes while navigating a fast-paced, high-demand environment. The ideal candidate will be proactive in...
Night and Weekend Customer Service Manager
- Mission Viejo, CA (21 miles from Corona, CA)
- 1 day ago
- Mission Viejo, CA (21 miles from Corona, CA)
- 1 day ago
Store - LA-MISSION VIEJO, CA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
- Anaheim, CA (22 miles from Corona, CA)
- 3 days ago
- Anaheim, CA (22 miles from Corona, CA)
- 3 days ago
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated...
- Riverside, CA (13 miles from Corona, CA)
- 4 days ago
- Riverside, CA (13 miles from Corona, CA)
- 4 days ago
Are you ready to be the backbone of a fast-moving logistics operation? Do you thrive in high-energy environments where your attention to detail, customer focus, and communication skills truly make...
Retail Customer Service Supervisor
- Ontario, CA (13 miles from Corona, CA)
- 5 days ago
- Ontario, CA (13 miles from Corona, CA)
- 5 days ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
Customer Experience Manager - Victoria's Secret - Montclair - Montclair, CA
- Montclair, CA (15 miles from Corona, CA)
- 5 days ago
- Montclair, CA (15 miles from Corona, CA)
- 5 days ago
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....
Airport Customer Service Supervisor - SNA
- Santa Ana, CA (18 miles from Corona, CA)
- 6 days ago
- Santa Ana, CA (18 miles from Corona, CA)
- 6 days ago
General information Job Title Airport Customer Service Supervisor - SNA Date Monday, June 23, 2025 Entity Unifi Aviation, LLC State California City Orange County Base Pay Rate: $ 20.50 Full/Part...
Client Service Manager - Water/Wastewater
- Irvine, CA (13 miles from Corona, CA)
- 7 days ago
- Irvine, CA (13 miles from Corona, CA)
- 7 days ago
Kennedy Jenks is seeking an experienced and collaborative Client Service Manager to join our growing team in Southern California. The Client Service Manager plays a vital role in developing client...
Part-Time Customer Experience Manager
- Tustin, CA (17 miles from Corona, CA)
- 8 days ago
- Tustin, CA (17 miles from Corona, CA)
- 8 days ago
Store - LA-TUSTIN, CA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
PT Customer Experience Manager
- La Habra, CA (22 miles from Corona, CA)
- 8 days ago
- La Habra, CA (22 miles from Corona, CA)
- 8 days ago
Store - LA-LA HABRA, CA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Entry Level Customer Service Manager
- Rancho Cucamonga, CA (18 miles from Corona, CA)
- 9 days ago
- Rancho Cucamonga, CA (18 miles from Corona, CA)
- 9 days ago
Our Entry Level Customer Service Managers are the face of our clients to their high-priority customers and specialize in new consumer business acquisition, marketing, and customer retention....
Customer Service Lead CA, Job 367.25
- Placentia, CA (16 miles from Corona, CA)
- 11 days ago
- Placentia, CA (16 miles from Corona, CA)
- 11 days ago
$19.00 - $24.00 per hour GENERAL PURPOSE OF JOB: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests...
Enrollment Services Customer Services Manager
- Riverside, CA (13 miles from Corona, CA)
- 17 days ago
- Riverside, CA (13 miles from Corona, CA)
- 17 days ago
Enrollment Services Customer Services Manager University of California, Riverside - 4.3 Riverside, CA Job Details Full-time $61,000 - $106,800 a year 4 hours ago Qualifications Customer service Mid-level...
Enrollment Services Customer Services Manager University of California Riverside
- Riverside, CA (13 miles from Corona, CA)
- 18 days ago
- Riverside, CA (13 miles from Corona, CA)
- 18 days ago
Enrollment Services Customer Services Manager Job ID: Location: Main Campus - UCR Schedule: 8AM - 5PM Category: Campus Administration and Operations Salary: $61,000 - $106,800 Full/Part Time: Full-time...
Client Services Coordinator (Onsite)
- Newport Beach, CA (24 miles from Corona, CA)
- 18 days ago
- Newport Beach, CA (24 miles from Corona, CA)
- 18 days ago
Client Services Coordinator (Onsite) Savills $65,000.00 / yr United States, California, port Beach 520 port Center Drive (Show on map) Jun 09, 2025 ABOUT THE JOB Savills is looking for a Client...
Demographic Data for Corona, CA
Moving to Corona, CA? Find some basic demographic data about Corona, CA below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Manager Jobs in Corona, CA
Highest Education Level
Customer Service Managers in Corona, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Coaching
- Bachelor's Degree
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Manager Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »