Customer Service Representative Jobs in Corona, CA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Brown & Brown Inc
- Orange, CA (17 miles from Corona, CA)
- 11 hours ago
- Brown & Brown Inc
- Orange, CA (17 miles from Corona, CA)
- 11 hours ago
Some call center experience desired. Customer service experience desired. High School diploma/GED....
Remote Work- Christi Liang Insurance Agency, Inc
- Walnut, CA (19 miles from Corona, CA)
- 20 hours ago
- Christi Liang Insurance Agency, Inc
- Walnut, CA (19 miles from Corona, CA)
- 20 hours ago
Call Resolution experience Call center experience Inbound service standards Service sales knowledge Customer service management skills Nice to Have Skills: Payment processing experience First In, First...
Customer Service Rep(07844) - 1811 W. Commonwealth Ave.
- Fullerton, CA (18 miles from Corona, CA)
- 1 hour ago
- Fullerton, CA (18 miles from Corona, CA)
- 1 hour ago
Company Description Job Description Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone...
Customer Service Representative
- Orange, CA (17 miles from Corona, CA)
- 2 hours ago
- Orange, CA (17 miles from Corona, CA)
- 2 hours ago
The Customer Service Representative is the frontline representative and image of Medical Transportation Management (MTM)....
Customer Service - Self Storage Manager
- Covina, CA (24 miles from Corona, CA)
- 9 hours ago
- Covina, CA (24 miles from Corona, CA)
- 9 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $18.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Specialist II-2
- Anaheim, CA (22 miles from Corona, CA)
- 16 hours ago
- Anaheim, CA (22 miles from Corona, CA)
- 16 hours ago
POSITION SUMMARY: With a general knowledge of the Companys services and processes, a Customer Service Specialist works under the general supervision of the Customer Service Supervisor to deliver...
- Garden Grove, CA (21 miles from Corona, CA)
- 19 hours ago
- Garden Grove, CA (21 miles from Corona, CA)
- 19 hours ago
Our client in the aerospace and manufacturing industry is seeking a Customer Service Rep to join their team. As a Customer Service Rep, you will be part of the Commercial department supporting the...
Customer Service Rep(07738) - 16863 Foothill Boulevard
- Fontana, CA (16 miles from Corona, CA)
- 1 day ago
- Fontana, CA (16 miles from Corona, CA)
- 1 day ago
JOB DUTIES: Operate all equipment, Stock ingredients from delivery area storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
Customer Service Rep(08518) - Corona Del Mar
- Newport Beach, CA (24 miles from Corona, CA)
- 1 day ago
- Newport Beach, CA (24 miles from Corona, CA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Rep(07821) - 1644 E. Highland Ave. #101
- San Bernardino, CA (22 miles from Corona, CA)
- 1 day ago
- San Bernardino, CA (22 miles from Corona, CA)
- 1 day ago
Our Customer Service Representatives handle our customers, phone orders, food preparation, walk-in customers, customer service questions and concerns.For more information, please contact your local...
Customer Service Rep(08308) - 22583 Barton Road
- Grand Terrace, CA (18 miles from Corona, CA)
- 1 day ago
- Grand Terrace, CA (18 miles from Corona, CA)
- 1 day ago
["Domino's Franchise", '3.5', 'Customer Service Rep(08308) - 22583 Barton Road', 'Easy Apply', 'Grand Terrace, CA', '', '$40K - $72K', '\xa0', '(Glassdoor est.)'][]
Customer Service Rep(08269) - 10431 Lemon Ave
- Rancho Cucamonga, CA (18 miles from Corona, CA)
- 1 day ago
- Rancho Cucamonga, CA (18 miles from Corona, CA)
- 1 day ago
Job Duties Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete...
- Trabuco Canyon, CA (14 miles from Corona, CA)
- 1 day ago
- Trabuco Canyon, CA (14 miles from Corona, CA)
- 1 day ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Fully Remote Position-Customer Service Experience Needed
- Ontario, CA (13 miles from Corona, CA)
- 1 day ago
- Ontario, CA (13 miles from Corona, CA)
- 1 day ago
Join Our Growing Team Full Training, Flexible Hours, and Weekly Pay! Are you looking for a career where you can grow, be supported by an amazing team, and enjoy the flexibility of working from...
Remote WorkApple Specialist - Retail Customer Service and Sales - (Seasonal)
- Brea, CA (18 miles from Corona, CA)
- 2 days ago
- Brea, CA (18 miles from Corona, CA)
- 2 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Demographic Data for Corona, CA
Moving to Corona, CA? Find some basic demographic data about Corona, CA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Corona, CA
Highest Education Level
Customer Service Representatives in Corona, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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