Customer Service Manager Jobs in Alhambra, CA
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
Full-Time Customer Service Supervisor
- Glendale, CA (10 miles from Alhambra, CA)
- 9 hours ago
- Glendale, CA (10 miles from Alhambra, CA)
- 9 hours ago
Role Specific Information Job Description About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to...
Customer Service Lead CA, Job 397.25
- Hollywood, CA (11 miles from Alhambra, CA)
- 14 hours ago
- Hollywood, CA (11 miles from Alhambra, CA)
- 14 hours ago
$19.00 - $24.00 per hour GENERAL PURPOSE OF JOB: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests...
Customer Service Coordinator (57889)
- West Covina, CA (11 miles from Alhambra, CA)
- 14 hours ago
- West Covina, CA (11 miles from Alhambra, CA)
- 14 hours ago
Job Details Job Location: California West Covina UEI - West Covina, CA Salary Range: $18.00 - $24.00 Hourly Job Category: Campus Administration Description UEI College is a leader in...
Technical Customer Experience Manager
- Los Angeles, CA (10 miles from Alhambra, CA)
- 1 day ago
- Los Angeles, CA (10 miles from Alhambra, CA)
- 1 day ago
Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting...
- Carson, CA (19 miles from Alhambra, CA)
- 1 day ago
- Carson, CA (19 miles from Alhambra, CA)
- 1 day ago
Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and...
Airport Customer Service Supervisor - LGB
- Long Beach, CA (19 miles from Alhambra, CA)
- 2 days ago
- Long Beach, CA (19 miles from Alhambra, CA)
- 2 days ago
General information Job Title Airport Customer Service Supervisor - LGB Date Monday, June 30, 2025 Entity Unifi Aviation, LLC State California City Long Beach Base Pay Rate: $ 20.50 Full/Part Time...
Scheduling Coordinator / Customer Service
- Los Angeles, CA (10 miles from Alhambra, CA)
- 5 days ago
- Los Angeles, CA (10 miles from Alhambra, CA)
- 5 days ago
At Homewatch CareGivers' our Mission Statement is to preserve dignity, protect independence, and provide peace of mind to our clients and their loved ones by providing exceptional home care. We...
Customer Service-Admin Assistant
- Los Angeles, CA (10 miles from Alhambra, CA)
- 6 days ago
- Los Angeles, CA (10 miles from Alhambra, CA)
- 6 days ago
un Customer Service-Admin Assistant (palms) Miller & Desatnik Management MOTOR near PALMS compensation: TBD employment type: experience level: entry level job title: Customer Service-Admin...
- Anaheim, CA (19 miles from Alhambra, CA)
- 6 days ago
- Anaheim, CA (19 miles from Alhambra, CA)
- 6 days ago
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated...
Customer Service Supervisor, Retail Banking (Harbor City, CA)
- Harbor City, CA (22 miles from Alhambra, CA)
- 7 days ago
- Harbor City, CA (22 miles from Alhambra, CA)
- 7 days ago
Salary Range: $23.27 - $34.90 ( Depending on knowledge, skills, abilities and location. Certain level jobs may be eligible for bonus, commission, and/or equity awards. ) Posting Date: June 26,...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Los Angeles, CA (10 miles from Alhambra, CA)
- 7 days ago
- Los Angeles, CA (10 miles from Alhambra, CA)
- 7 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Customer Experience Manager - Victoria's Secret - Montclair - Montclair, CA
- Montclair, CA (24 miles from Alhambra, CA)
- 8 days ago
- Montclair, CA (24 miles from Alhambra, CA)
- 8 days ago
Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching....
Customer Service Lead - Part-Time
- Cerritos, CA (15 miles from Alhambra, CA)
- 10 days ago
- Cerritos, CA (15 miles from Alhambra, CA)
- 10 days ago
If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...
Warehouse Customer Service Team Lead
- Carson, CA (19 miles from Alhambra, CA)
- 10 days ago
- Carson, CA (19 miles from Alhambra, CA)
- 10 days ago
Warehouse Customer Service Team Lead Shift/Schedule: Schedule Details: Mon-Friday 8am-4:30pm Text DELIVER to 88300 to apply or check out more jobs at www.workatGEODIS.com! Find your future at...
- Los Angeles, CA (10 miles from Alhambra, CA)
- 10 days ago
- Los Angeles, CA (10 miles from Alhambra, CA)
- 10 days ago
Customer Experience Manager compensation: $20-$30/hour (Part-time) We're looking for a warm, proactive, and customer-obsessed Customer Experience Manager to ensure every client interaction is...
Demographic Data for Alhambra, CA
Moving to Alhambra, CA? Find some basic demographic data about Alhambra, CA below.
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Salary for Customer Service Manager Jobs in Alhambra, CA
Highest Education Level
Customer Service Managers in Alhambra, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Call Center Management
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Closing
- Strategy Development
- Friendliness
- Telephone Skills
- Retail
- Account Management
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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