Customer Service Manager Jobs in Arkansas
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
The Customer Service Coordinator is responsible for managing a variety of shipments and addressing customer concerns. This position requires superior customer service skills as well as the...
The Customer Service Manager is the primary source of contact for our customers, providing assistance and information before, during and after sale days....
The Customer Service Manager is the primary source of contact for our customers, providing assistance and information before, during and after sale days....
The Customer Service Manager is the primary source of contact for our customers, providing assistance and information before, during and after sale days....
The Customer Service Manager is the primary source of contact for our customers, providing assistance and information before, during and after sale days....
The Customer Service Manager is the primary source of contact for our customers, providing assistance and information before, during and after sale days....
The Customer Service Manager is the primary source of contact for our customers, providing assistance and information before, during and after sale days....
Coordinator-Customer Service: Cardiology Clinic Job ID: 33569 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: BMG NEA Clinics Facility: BMG...
Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)
- Little Rock, AR
- 3 days ago
- Little Rock, AR
- 3 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Coordinator-Customer Service: Neurology Job ID: 33207 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: Neurology Facility: BMH NEA Hospital...
Customer Relations Manager/Teller (CRM): As our Customer Relations Manager/Teller, you will play a pivotal role in our community bank, forging trusted relationships and leaving a lasting positive...
Client Services Coordinator Job ID 209401 Posted 01-Jul-2025 Service line Advisory Segment Role type Full-time Areas of Interest Administrative, Marketing, Sales Support Location(s) Little Rock -...
Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Coordinator-Customer Service: Optical Job ID: 33207 Job Category: Administrative Non Clinical Support Work Type: Full Time Work Schedule: Days Department: Neurology Facility: BMH NEA Hospital...
Demographic Data for Arkansas
Moving to Arkansas? Find some basic demographic data about Arkansas below.
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Title Synonyms
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Salary for Customer Service Manager Jobs in Arkansas
Highest Education Level
Customer Service Managers in Arkansas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Customer Success
- Zendesk
- Bank Deposits
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Closing
- Strategy Development
- Customer Relations
- Friendliness
- Telephone Skills
- Account Management
- Retail
- High School Diploma
- Process Improvement
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Events
- Flexibility
- Collaboration
- Coaching
- Multitasking
- Spanish
- Inventory Management
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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