Customer Service Manager Jobs in Chandler, AZ
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Chandler, AZ (3 miles from Chandler, AZ)
- 12 hours ago
- Chandler, AZ (3 miles from Chandler, AZ)
- 12 hours ago
1029 N Arizona Ave. Chandler Arizona, 85225, +... Starting Pay: $17.00 Hourly Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining set...
Customer Service Administrator
- Glendale, AZ (23 miles from Chandler, AZ)
- 15 hours ago
- Glendale, AZ (23 miles from Chandler, AZ)
- 15 hours ago
The Customer Service Account Admin (CSA) is responsible for managing commercial repair accounts by providing exceptional customer service and accurate order entry support in an aerospace or...
Full-Time Customer Service Supervisor
- Glendale, AZ (23 miles from Chandler, AZ)
- 23 hours ago
- Glendale, AZ (23 miles from Chandler, AZ)
- 23 hours ago
About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will...
- Phoenix, AZ (14 miles from Chandler, AZ)
- 2 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 2 days ago
About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications quickly, securely, and effortlessly. Together, we are building a culture and...
Customer Service Administrator
- Glendale, AZ (23 miles from Chandler, AZ)
- 3 days ago
- Glendale, AZ (23 miles from Chandler, AZ)
- 3 days ago
Details: Job Title: Customer Service Administrator Pay Rate: $30 / hr Location: Glendale, AZ Area Code: 623, 602, 480 ZIP Code: 85307 Start Date: Right Away Shift: 1st shift Keywords:...
Customer Success Manager, Differentiated Support, Amazon Shipping
- Tempe, AZ (6 miles from Chandler, AZ)
- 3 days ago
- Tempe, AZ (6 miles from Chandler, AZ)
- 3 days ago
Amazon Shipping is going through an exciting period of growth, broadening the geographies and simplifying the support experience we offer our shipper partners today. Were passionate about...
Senior Project Manager/Client Service Manager
- Phoenix, AZ (14 miles from Chandler, AZ)
- 3 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 3 days ago
About Us Groundbreaker. Game changer. Pioneer. TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative...
- Phoenix, AZ (14 miles from Chandler, AZ)
- 3 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 3 days ago
Customer Service Manager Transdev in Phoenix, Arizona is hiring a Customer Service Manager....
- Phoenix, AZ (14 miles from Chandler, AZ)
- 3 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 3 days ago
Salary $65,000 - $100,000 Work Model OFFICE Qualifications: Management experience in a Call Center Environment with proven strong customer service skills Ability to work with call monitoring tools/software...
- Phoenix, AZ (14 miles from Chandler, AZ)
- 3 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 3 days ago
The Supervisor/Customer Service is responsible for supervising and administering field customer service and meter reading activities, as well as associated administrative responsibilities. This...
- Phoenix, AZ (14 miles from Chandler, AZ)
- 3 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 3 days ago
POSITION SUMMARY: The Associate Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for permanent commercial and industrial waste...
087 - AJ's Fine Foods Customer Service Team Lead - 56th Street & Ray
- Chandler, AZ
- 4 days ago
- Chandler, AZ
- 4 days ago
Position Purpose: An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility...
- Phoenix, AZ (14 miles from Chandler, AZ)
- 6 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 6 days ago
monitoring tools/software Demonstrated success with pipeline management Financial Services and mortgage industry experience required Strong understanding of applicable Federal, State and Local mortgage...
- Phoenix, AZ (14 miles from Chandler, AZ)
- 6 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 6 days ago
Our Opportunity: Chewy is looking for a Manager, Customer Service to join the best customer service department in America at our Hollywood, FL location. The right person will be a people leader,...
Technical Customer Experience Manager (Healthcare)
- Phoenix, AZ (14 miles from Chandler, AZ)
- 7 days ago
- Phoenix, AZ (14 miles from Chandler, AZ)
- 7 days ago
Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting...
Demographic Data for Chandler, AZ
Moving to Chandler, AZ? Find some basic demographic data about Chandler, AZ below.
Customer Service Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Manager Jobs in Chandler, AZ
Highest Education Level
Customer Service Managers in Chandler, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Service Standards
- Customer Service Management
- Zendesk
- Bank Deposits
- Order Entry
- Customer Success
- Courteous
- Customer Retention
- Client Services
- Cash Management
- Resolution
- Complaint Resolution
- Shipping
- Customer Satisfaction
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Relationship Management
- Customer Relations
- Strategy Development
- Closing
- Friendliness
- Telephone Skills
- Account Management
- Retail
- Process Improvement
- High School Diploma
- Customer Relationship Management
- Punctual
- Driving
- Verbal Communication
- Flexibility
- Events
- Collaboration
- Documentation
- Coaching
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Team Building
- Microsoft Excel
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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