Customer Service Manager Jobs in Chandler Heights, AZ
A Customer Service Manager oversees the customer service team and all customer service activities, ensuring that the team provides the highest level of customer satisfaction. Their responsibilities include developing customer service policies, managing and hiring team members, handling complaints, and analyzing customer service data to improve business operations. They interact directly with customers to address inquiries, resolve issues, or to provide assistance with products or services. They are also responsible for providing training and development for their team, and often collaborate with other departments to integrate customer service objectives throughout the organization.
Important skills for a Customer Service Manager include excellent communication and leadership abilities, problem-solving skills, the ability to handle stressful situations, and strong knowledge of customer service software and databases. Certifications in Customer Service Management, Leadership, or related fields are advantageous. A Bachelor's degree in Business Administration or related field is often required. Some roles a person might hold before becoming a Customer Service Manager include Customer Service Representative, Customer Service Team Leader, or Customer Support Specialist.
- Mesa, AZ (15 miles from Chandler Heights, AZ)
- 1 day ago
- Mesa, AZ (15 miles from Chandler Heights, AZ)
- 1 day ago
1046 S Country Club Dr Mesa Arizona, 85210, +... Starting Pay: $17.00 Hourly Position Description : Responsible for the oversight, leadership and achievement for the sales floor and obtaining set...
Financial Customer Service Professional
- Chandler Heights, AZ
- 5 days ago
- Chandler Heights, AZ
- 5 days ago
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid...
Remote Work161 - Bashas' Customer Service Team Lead - Chandler Heights & Gilbert
- Gilbert, AZ (11 miles from Chandler Heights, AZ)
- 6 days ago
- Gilbert, AZ (11 miles from Chandler Heights, AZ)
- 6 days ago
Position Purpose: An entry level manager, the Customer Service Team Lead, will effectively assist the Store Team Lead and other assistant leads in their management duties and share responsibility...
- Tempe, AZ (19 miles from Chandler Heights, AZ)
- 6 days ago
- Tempe, AZ (19 miles from Chandler Heights, AZ)
- 6 days ago
Why GLS? Purpose : Access to affordable, reliable transportation is essential to leading productive work and personal lives, caring well for oneself, ones family, and the needs of others. Through...
- Tempe, AZ (19 miles from Chandler Heights, AZ)
- 6 days ago
- Tempe, AZ (19 miles from Chandler Heights, AZ)
- 6 days ago
Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater...
Logistics Customer Service Coordinator
- Tempe, AZ (19 miles from Chandler Heights, AZ)
- 7 days ago
- Tempe, AZ (19 miles from Chandler Heights, AZ)
- 7 days ago
Inbound call center experience. Strong job tenure and retail customer service experience from companies like Starbucks or the restaurant industry....
- Tempe, AZ (19 miles from Chandler Heights, AZ)
- 7 days ago
- Tempe, AZ (19 miles from Chandler Heights, AZ)
- 7 days ago
Inbound call center experience. Strong job tenure and retail customer service experience from companies like Starbucks or the restaurant industry....
- Phoenix, AZ (24 miles from Chandler Heights, AZ)
- 9 days ago
- Phoenix, AZ (24 miles from Chandler Heights, AZ)
- 9 days ago
The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their...
Customer Service Coordinator (58460)
- Mesa, AZ (18 miles from Chandler Heights, AZ)
- 10 days ago
- Mesa, AZ (18 miles from Chandler Heights, AZ)
- 10 days ago
Customer Service Coordinator Job Details Job Location Arizona Mesa UEI - Mesa, AZ Salary Range $15.00 - $23.00 Hourly Job Shift Evening Job Category Campus Administration Description UEI College...
Registered Financial Customer Service Professional
- Tempe, AZ (19 miles from Chandler Heights, AZ)
- 12 days ago
- Tempe, AZ (19 miles from Chandler Heights, AZ)
- 12 days ago
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid...
Remote WorkClient Service Manager - Next Gen Client Service Manager - Next Gen
- Tempe, AZ (19 miles from Chandler Heights, AZ)
- 12 days ago
- Tempe, AZ (19 miles from Chandler Heights, AZ)
- 12 days ago
Client Service Manager - Next Gen ADP 4.4 ( ) Tempe, AZ Why you should apply for a job to ADP : Ranked as one of the 4.4/5 in overall job satisfaction 4.5/5 in supportive management 91% say women...
Customer Service Professional Customer Service Professional
- Tempe, AZ (19 miles from Chandler Heights, AZ)
- 12 days ago
- Tempe, AZ (19 miles from Chandler Heights, AZ)
- 12 days ago
Customer Service Professional ADP 4.4 ( ) Tempe, AZ Why you should apply for a job to ADP : Ranked as one of the 4.4/5 in overall job satisfaction 4.5/5 in supportive management 91% say women are...
- Tempe, AZ (19 miles from Chandler Heights, AZ)
- 13 days ago
- Tempe, AZ (19 miles from Chandler Heights, AZ)
- 13 days ago
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service...
Customer Service Lead AZ, Job 485.25
- Chandler, AZ (13 miles from Chandler Heights, AZ)
- 19 days ago
- Chandler, AZ (13 miles from Chandler Heights, AZ)
- 19 days ago
$17.50 - $22.50 per hour GENERAL PURPOSE OF JOB: The Customer Service Lead (CSL) at Dunn-Edwards assists the store management team with ensuring a distinctive shopping experience for all guests...
Retail Customer Service Supervisor
- Tempe, AZ (19 miles from Chandler Heights, AZ)
- 25 days ago
- Tempe, AZ (19 miles from Chandler Heights, AZ)
- 25 days ago
PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...
Customer Service Manager Online Courses and Training Opportunities
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Salary for Customer Service Manager Jobs in Chandler Heights, AZ
Highest Education Level
Customer Service Managers in Chandler Heights, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Retail Management
- Budgets
- Call Center Experience
- Escalation Management
- Customer Service Management
- Service Standards
- Customer Success
- Call Center Management
- Bank Deposits
- Zendesk
- Courteous
- Client Services
- Customer Retention
- Resolution
- Complaint Resolution
- Customer Satisfaction
- Shipping
- Performance Management
- Onboarding
- Merchandising
- Cashier Skills
- Closing
- Relationship Management
- Account Management
- Friendliness
- Strategy Development
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Customer Relationship Management
- Punctual
- Events
- Driving
- Documentation
- Coaching
- Verbal Communication
- Flexibility
- Reporting
- Collaboration
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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