Customer Service Representative Jobs in Chandler Heights, AZ

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 158 Jobs
TicketManager

Customer Support Specialist

  • TicketManager
  • Mesa, AZ (18 miles from Chandler Heights, AZ)
  • 8 days ago
  • TicketManager
  • Mesa, AZ (18 miles from Chandler Heights, AZ)
  • 8 days ago

Live events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and...

Sales Associate/Customer Service AM and PM shifts

  • Mesa, AZ (18 miles from Chandler Heights, AZ)
  • 14 hours ago
  • Mesa, AZ (18 miles from Chandler Heights, AZ)
  • 14 hours ago

Sales Associate - Mesa Gateway EMPLOYMENT CLASSIFICATION: Non-Exempt POSITION REPORTS TO: General Manager DEPARTMENT: Sales Associate POSITION DESCRIPTION SUMMARY A Sales Associate is responsible...

Customer Care Specialist II (Manheim)

  • Tempe, AZ (19 miles from Chandler Heights, AZ)
  • 16 hours ago
  • Tempe, AZ (19 miles from Chandler Heights, AZ)
  • 16 hours ago

CANDIDATE MUST HAVE STABLE INTERNET CONNECTION WITH REQUIRED BANDWIDTH AND LIVE IN PHOENIX, AZ. Key Responsibilities: Proficient in all knowledge base requirements. Manage high volume of inbound...

Customer Service Rep / Lot Attendant

  • Apache Junction, AZ (16 miles from Chandler Heights, AZ)
  • 19 hours ago
  • Apache Junction, AZ (16 miles from Chandler Heights, AZ)
  • 19 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Seasonal Customer Service Team Member

  • Mesa, AZ (18 miles from Chandler Heights, AZ)
  • 20 hours ago
  • Mesa, AZ (18 miles from Chandler Heights, AZ)
  • 20 hours ago

Store - PHX-MESA/McKELLIPS, AZ Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...

Customer Service Advisor - Express

  • San Tan Valley, AZ (9 miles from Chandler Heights, AZ)
  • 20 hours ago
  • San Tan Valley, AZ (9 miles from Chandler Heights, AZ)
  • 20 hours ago

JOB TITLE: Customer Service Advisor FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time LOCATION: Site REPORTS TO: Site Manager, Assistant Site Manager, or Lube Manager (varies based on...

Member Service Representative

  • Gilbert, AZ (11 miles from Chandler Heights, AZ)
  • 20 hours ago
  • Gilbert, AZ (11 miles from Chandler Heights, AZ)
  • 20 hours ago

Member Service & Front Desk Associate Crunch Fitness in Gilbert, AZ is a multi-million dollar state of the art fitness facility. Looking to combine work, fitness and fun? Working at Crunch is more...

Wireless Customer Service Representative - Paid Training Provided

  • Chandler, AZ (13 miles from Chandler Heights, AZ)
  • 1 day ago
  • Chandler, AZ (13 miles from Chandler Heights, AZ)
  • 1 day ago

Job Duties and Responsibilities Customer Service Representative: $20.00/hr starting pay with the opportunity to increase pay to $22.00/hr within 60 days. No experience required....

Customer Service-Tire Technician

  • Mesa, AZ (18 miles from Chandler Heights, AZ)
  • 1 day ago
  • Mesa, AZ (18 miles from Chandler Heights, AZ)
  • 1 day ago

Tire Technician Part-Time Morning Shift Superstition Sprg - 7:30am - 1pm Discount Tire 1357 S Power Rd Mesa, AZ, 85206 Overview The Tire Technician is the backbone of our success and is the first...

Client Service Associate

  • Chandler, AZ (13 miles from Chandler Heights, AZ)
  • 2 days ago
  • Chandler, AZ (13 miles from Chandler Heights, AZ)
  • 2 days ago

Job Description: Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill...

Customer Service Representative

  • Tempe, AZ (19 miles from Chandler Heights, AZ)
  • 2 days ago
  • Tempe, AZ (19 miles from Chandler Heights, AZ)
  • 2 days ago

Are you a customer service rock star and have a passion for helping others? Are you interested in joining a team that takes pride in constructing a high-performing culture that empowers employees...

Customer Service - Donor Support Technician

  • Tempe, AZ (19 miles from Chandler Heights, AZ)
  • 2 days ago
  • Tempe, AZ (19 miles from Chandler Heights, AZ)
  • 2 days ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Sales Associate - Customer Service Representative

  • Queen Creek, AZ (9 miles from Chandler Heights, AZ)
  • 2 days ago
  • Queen Creek, AZ (9 miles from Chandler Heights, AZ)
  • 2 days ago

Welcome to the wonderful world of batteries! In our ever-evolving need of mobile power, the battery industry is here to stay. We are actively searching for the ideal person to join our Customer...

Client Service Representative Wanted in Honolulu!

  • Tempe, AZ (19 miles from Chandler Heights, AZ)
  • 3 days ago
  • Tempe, AZ (19 miles from Chandler Heights, AZ)
  • 3 days ago

Client Service Representative We are seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement - your pet's health is our top...

Cashier/Customer Service - Stapley Drive or Alma School & Southern

  • Mesa, AZ (18 miles from Chandler Heights, AZ)
  • 3 days ago
  • Mesa, AZ (18 miles from Chandler Heights, AZ)
  • 3 days ago

Cashier/Customer Service - Stapley Drive or Alma School & Southern Chick-fil-A Stapley Drive and Chick-fil- A Alma School & Southern Mesa, AZ 85202 Posted 9 days $16-17/ Hour - Cashier/Customer...

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

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Salary for Customer Service Representative Jobs in Chandler Heights, AZ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Chandler Heights, AZ offer the following education background
Bachelor's Degree
31.1%
High School or GED
26.9%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Chandler Heights, AZ
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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