Call Center Representative Jobs in Keller, TX

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 28 Jobs

Call Center-Customer Service Operator(s) - Full Time

Fort Worth, TX (15 miles from Keller, TX)
20 hours ago

Fort Worth, TX (15 miles from Keller, TX)
20 hours ago

Founded in 2010, Fun Town RV (FTRV) has grown into Texass largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less,...

Call Center Associate - Dallas, Tx.

Farmers Branch, TX (20 miles from Keller, TX)
1 day ago

Farmers Branch, TX (20 miles from Keller, TX)
1 day ago

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow...

Call Center Agent/Reservations

Grand Prairie, TX (18 miles from Keller, TX)
3 days ago

Grand Prairie, TX (18 miles from Keller, TX)
3 days ago

Location: 920 MacArthur Blvd, Grand Prairie, Texas 75050 United States of America U-Haul is looking for someone who enjoys being part of a team, provides outstanding customer service, is...

Call Center-Customer Service Operator(s) - Part Time

Fort Worth, TX (15 miles from Keller, TX)
4 days ago

Fort Worth, TX (15 miles from Keller, TX)
4 days ago

Founded in 2010, Fun Town RV (FTRV) has grown into Texass largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less,...

Patient Access Call Center Specialist - BH

Fort Worth, TX (15 miles from Keller, TX)
5 days ago

Fort Worth, TX (15 miles from Keller, TX)
5 days ago

Patient registration or Customer Service and call center experience. Experience working in a healthcare setting. Location Address: 601 W. Terrell St. Fort Worth, Texas, 76104 United States...

Call Center Customer Service Representative

Addison, TX (24 miles from Keller, TX)
6 days ago

Addison, TX (24 miles from Keller, TX)
6 days ago

LOCATION Dallas, TX JOB TYPE Full-Time & Part-Time POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the...

Contact Center Representative

Addison, TX (24 miles from Keller, TX)
6 days ago

Addison, TX (24 miles from Keller, TX)
6 days ago

POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to...

Call Center Representative

Addison, TX (24 miles from Keller, TX)
6 days ago

Addison, TX (24 miles from Keller, TX)
6 days ago

Join our team as a Call Center Representative....

Call Center Collections Representative

Addison, TX (24 miles from Keller, TX)
6 days ago

Addison, TX (24 miles from Keller, TX)
6 days ago

LOCATION Dallas, TX POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a...

Bilingual Spanish Call Center Representative

Addison, TX (24 miles from Keller, TX)
6 days ago

Addison, TX (24 miles from Keller, TX)
6 days ago

Were hiring Bilingual Call Center Representatives to provide outstanding support in both English and Spanish. If youre fluent in both languages and enjoy helping people, we want to hear from you!...

Client Relations Specialist

Denton, TX (20 miles from Keller, TX)
6 days ago

Denton, TX (20 miles from Keller, TX)
6 days ago

Looking for a sales career where you control your income? Join our team as a Client Relations Specialist and help individuals make informed financial decisions with Indexed Universal Life (IUL)...

Remote Work

Call Center Rep With Bachelors Degree

Irving, TX (19 miles from Keller, TX)
10 days ago

Irving, TX (19 miles from Keller, TX)
10 days ago

Call Center Rep With Bachelors Degree TEKsystems - 3.8 Irving, TX Job Details Temporary $18.50 - $23.50 an hour 6 hours ago Benefits Commuter assistance Health savings account AD&D insurance...

ULINE- Call Center Representative

Colleyville, TX (6 miles from Keller, TX)
11 days ago

Colleyville, TX (6 miles from Keller, TX)
11 days ago

Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential! Includes $2 Shift Differential Texas Branch 2600 Rental Car Drive, DFW Airport, TX 75261...

Call Center Representative

Fort Worth, TX (15 miles from Keller, TX)
11 days ago

Fort Worth, TX (15 miles from Keller, TX)
11 days ago

Summary The primary goal of the Call Center Representative is to engage and interact with MOD guests who have questions, concerns or issues that need resolution....

Call Center Specialist

Irving, TX (19 miles from Keller, TX)
12 days ago

Irving, TX (19 miles from Keller, TX)
12 days ago

GENERAL DESCRIPTION (Summary, Scope, Purpose) Job title: Call Center Specialist Work Location: On-site in Irving, TX/Hybrid Schedule: Monday-Friday 8:00am-4:30pm with a half hour lunch Salary:...

View all 28 jobs

Demographic Data for Keller, TX

Moving to Keller, TX? Find some basic demographic data about Keller, TX below.

Median Age

Average Household Income

Home Value vs Household Income in Keller, TX

Local

National

Total Population

118,048

Number of Businesses

2,183

City Size

Medium/Lg

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Keller, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Keller, TX offer the following education background

High School or GED

32.9%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.8%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Keller, TX

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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