Call Center Representative Jobs in Elmendorf, TX
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- San Antonio, TX (21 miles from Elmendorf, TX)
- 1 day ago
- San Antonio, TX (21 miles from Elmendorf, TX)
- 1 day ago
In return, we deliver a comprehensive total rewards package that supports the financial, physical, and emotional wellbeing of our employees.All employees should demonstrate our SSFCU core values --...
Contact Center Representative: Consumer Lending
- San Antonio, TX (21 miles from Elmendorf, TX)
- 2 days ago
- San Antonio, TX (21 miles from Elmendorf, TX)
- 2 days ago
Job Description and Requirements The Consumer Lending Representative will have the ability to work from home after a period of training and performance evaluations (time frame may vary). Training...
Remote Work- San Antonio, TX (21 miles from Elmendorf, TX)
- 3 days ago
- San Antonio, TX (21 miles from Elmendorf, TX)
- 3 days ago
We’re excited to share a new opportunity for a Customer Service Representative role based in San Antonio, TX. This is a full-time, temp-to-hire position with a starting pay of $17/hour ($35,360...
Auto Claims Contact Center Representative (Unlicensed)
- San Antonio, TX (21 miles from Elmendorf, TX)
- 7 days ago
- San Antonio, TX (21 miles from Elmendorf, TX)
- 7 days ago
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for...
Patient Account Representative - Call Center / Soft Collections
- San Antonio, TX (21 miles from Elmendorf, TX)
- 7 days ago
- San Antonio, TX (21 miles from Elmendorf, TX)
- 7 days ago
#IndeedSponsored What We Offer : Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating...
Remote Bilingual Call Center Representative Spanish-English
- San Antonio, TX (21 miles from Elmendorf, TX)
- 7 days ago
- San Antonio, TX (21 miles from Elmendorf, TX)
- 7 days ago
We are looking for full-time bilingual call center representatives to support projects for a wide variety of clients....
Remote WorkPlatinum Client Support Specialist
- San Antonio, TX (21 miles from Elmendorf, TX)
- 7 days ago
- San Antonio, TX (21 miles from Elmendorf, TX)
- 7 days ago
Description & Requirements Press space or enter keys to toggle section visibility About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace...
- Live Oak, TX (24 miles from Elmendorf, TX)
- 8 days ago
- Live Oak, TX (24 miles from Elmendorf, TX)
- 8 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Fraud Call Center Representative
- Leon Valley, TX (24 miles from Elmendorf, TX)
- 8 days ago
- Leon Valley, TX (24 miles from Elmendorf, TX)
- 8 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- Terrell Hills, TX (20 miles from Elmendorf, TX)
- 8 days ago
- Terrell Hills, TX (20 miles from Elmendorf, TX)
- 8 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
- San Antonio, TX (21 miles from Elmendorf, TX)
- 11 days ago
- San Antonio, TX (21 miles from Elmendorf, TX)
- 11 days ago
Who We Are Verra Mobility Commercial Services is a global leader in smart mobility, creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage...
- San Antonio, TX (21 miles from Elmendorf, TX)
- 18 days ago
- San Antonio, TX (21 miles from Elmendorf, TX)
- 18 days ago
As the first face and voice of Pape-Dawson Engineers, the Client Relations Specialist serves as a true brand ambassadorcreating a welcoming and professional environment for clients, guests, and...
Licensed Personal Insurance Inbound Call Center Agent - SALES EXPERIENCE REQUIRED
- San Antonio, TX (21 miles from Elmendorf, TX)
- 22 days ago
- San Antonio, TX (21 miles from Elmendorf, TX)
- 22 days ago
Sales Consultant - ST10BN Sales Associate - ST10JN We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means...
Personal Insurance Inbound Call Center Agent SALES EXPERIENCE REQUIRED
- San Antonio, TX (21 miles from Elmendorf, TX)
- 25 days ago
- San Antonio, TX (21 miles from Elmendorf, TX)
- 25 days ago
Personal Insurance Inbound Call Center Agent - SALES EXPERIENCE REQUIRED remote type 100% Remote locations Texas-Remote Florida-Remote Colorado-Remote Arizona-Remote Tennessee-Remote View All 43...
Remote WorkBilingual Call Center Representative (English plus Spanish)
- San Antonio, TX (21 miles from Elmendorf, TX)
- 27 days ago
- San Antonio, TX (21 miles from Elmendorf, TX)
- 27 days ago
Bilingual Call Center Representative (English + Spanish) Come join a growing, fast-paced Call Center Sales team with great benefits and career opportunities!...
Remote WorkDemographic Data for Elmendorf, TX
Moving to Elmendorf, TX? Find some basic demographic data about Elmendorf, TX below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Elmendorf, TX
Highest Education Level
Call Center Representatives in Elmendorf, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Telemarketing
- Courteous
- Insurance Verification
- Complaint Resolution
- Inside Sales
- Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Accounts Receivable
- Technical Support
- Collections
- Telephone Skills
- Microsoft Windows
- Staffing
- Listening
- High School Diploma
- Account Management
- Conflict Resolution
- Troubleshooting
- Punctual
- Verbal Communication
- Microsoft Outlook
- Driving
- Written Communication
- Investigation
- Typing
- Data Entry
- Collaboration
- Spanish
- Multitasking
- Interpersonal Skills
- English
- Sales
- Microsoft PowerPoint
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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