Call Center Representative Jobs in Conshohocken, PA
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Philadelphia Insurance Companies
- Bala Cynwyd, PA (6 miles from Conshohocken, PA)
- 1 day ago
- Bala Cynwyd, PA (6 miles from Conshohocken, PA)
- 1 day ago
Job Description Description Marketing Statement: Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and...
In PersonBilingual Call Center Rep (Philadelphia)
- PeopleShare by PROMAN
- Middle City West, PA (11 miles from Conshohocken, PA)
- 2 days ago
- Middle City West, PA (11 miles from Conshohocken, PA)
- 2 days ago
Bilingual Call Center Representative (Temp-to-Hire) About the Role A law firm representing a major Pennsylvania municipality is hiring a Bilingual (English/Spanish) Call Center Representative for a...
In Person2nd Shift Call Center Agent - Drug Testing Team
- Vertical Screen Inc.
- Warminster, PA (15 miles from Conshohocken, PA)
- 4 days ago
- Warminster, PA (15 miles from Conshohocken, PA)
- 4 days ago
About Us Think background checks are boring? Think again. At Vertical Screen, we're the behind-the-scenes heroes helping companies hire with confidence. Vertical Screen is one of the world's...
In PersonEntry Level Outbound Call Center Rep
- Vertical Screen Inc.
- Warminster, PA (15 miles from Conshohocken, PA)
- 4 days ago
- Warminster, PA (15 miles from Conshohocken, PA)
- 4 days ago
About Us Think background checks are boring? Think again. At Vertical Screen, we're the behind-the-scenes heroes helping companies hire with confidence. Vertical Screen is one of the world's...
RemoteContact Center Representative - Mt. Laurel July 27th
- TD Bank
- Mount Laurel, NJ (22 miles from Conshohocken, PA)
- 5 days ago
- Mount Laurel, NJ (22 miles from Conshohocken, PA)
- 5 days ago
Work Location: Mount Laurel, New Jersey, United States of America Hours: 40 Pay Details: 22.00 - 27.75 USD TD is committed to providing fair and equitable compensation opportunities to all...
In PersonCustomer Success Agent - Call Center Representative
- Freedom Mortgage
- Mount Laurel, NJ (22 miles from Conshohocken, PA)
- 7 days ago
- Mount Laurel, NJ (22 miles from Conshohocken, PA)
- 7 days ago
Freedom Mortgage Moorestown, New Jersey, United States of America Mortgage Servicing Full time Remote Summary: Must be local to Jacksonville, FL. The Agent, Customer Success will support FMC's...
In Person- The Cigna Group
- Mount Laurel, NJ (22 miles from Conshohocken, PA)
- 13 days ago
- Mount Laurel, NJ (22 miles from Conshohocken, PA)
- 13 days ago
TD Bank Keyword Location Search view all jobs Contact Center Representative - Mt. Laurel July 27th Mount Laurel, NJ Posted yesterday Apply Now Work Location: Mount Laurel, New Jersey, United...
In PersonClient Support Specialist (Hybrid)
- Randstad
- Paoli, PA (9 miles from Conshohocken, PA)
- 14 days ago
- Paoli, PA (9 miles from Conshohocken, PA)
- 14 days ago
Are you looking to build a meaningful career in the financial services industry? We are seeking a driven, client-focused professional to join our team as a Client Relationship Associate. In this...
HybridCustomer Care Associate, Redi Carpet - Philadelphia, PA
- HD Supply Management, LLC (USA)
- Philadelphia, PA (11 miles from Conshohocken, PA)
- 16 days ago
- Philadelphia, PA (11 miles from Conshohocken, PA)
- 16 days ago
Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues. Major Tasks,...
In PersonCustomer Care Associate, Redi Carpet - Philadelphia, PA
- HD Supply
- Bristol, PA (24 miles from Conshohocken, PA)
- 18 days ago
- Bristol, PA (24 miles from Conshohocken, PA)
- 18 days ago
Job Summary Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues....
In Person- Geisinger Medical Center
- Feasterville Trevose, PA (18 miles from Conshohocken, PA)
- 24 days ago
- Feasterville Trevose, PA (18 miles from Conshohocken, PA)
- 24 days ago
call center representative FEASTERVILLE TREVOSE, PA 1 DAYS AGO 22550678 Summary FEASTERVILLE TREVOSE, PA Remote $17.00 - $17.50 per Hour 4 Years Experience High school graduate or equivalency certificate...
In Person- Philadelphia Gas Works
- Philadelphia, PA (11 miles from Conshohocken, PA)
- 26 days ago
- Philadelphia, PA (11 miles from Conshohocken, PA)
- 26 days ago
Call Center Representative The Call Center Representatives in our Telephone Call Center is responsible to handle incoming calls via our ACD system and to ensure that the calls are handled per the rules...
In PersonPatient Services Representative/Call Center Representative
- US Fertility
- Chesterbrook, PA (5 miles from Conshohocken, PA)
- 28 days ago
- Chesterbrook, PA (5 miles from Conshohocken, PA)
- 28 days ago
Opportunity Overview We have an immediate opening for a Patient Services Representative / Call Center Representative to join our team at Shady Grove Fertility in Chesterbrook, Pennsylvania....
In PersonBilingual Call Center Representative
- SALUDOS HISPANOS
- Philadelphia, PA (11 miles from Conshohocken, PA)
- 30+ days ago
- Philadelphia, PA (11 miles from Conshohocken, PA)
- 30+ days ago
Be part of the diverse and inclusive Planned Parenthood family and join us as a as a Call Center Representative....
In PersonHealthcare Call Center Representative
- Ivy Rehab Network, Inc.
- Philadelphia, PA (11 miles from Conshohocken, PA)
- 30+ days ago
- Philadelphia, PA (11 miles from Conshohocken, PA)
- 30+ days ago
Job Description: Schedule: Full-Time Hours (40 hours per week); must be available Mon-Fri 7am-7pm EST The Patient Engagement Advocate (Healthcare Call Center Representative) works within a Patient Engagement...
Remote Full TimeDemographic Data for Conshohocken, PA
Moving to Conshohocken, PA? Find some basic demographic data about Conshohocken, PA below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Conshohocken, PA
Highest Education Level
Call Center Representatives in Conshohocken, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Ecommerce
- One Call Resolution
- Call Center Experience
- Inbound
- Telemarketing
- Resolution
- Courteous
- Financial Services
- Claims
- Inside Sales
- Problem Resolution
- Insurance Verification
- Scheduling Appointments
- Telecom
- Inbound/Outbound Calling
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Collections
- Retail
- Account Management
- High School Diploma
- Listening
- Troubleshooting
- Written Communication
- Typing
- Conflict Resolution
- Investigation
- Microsoft Outlook
- Driving
- Telephone Skills
- Interpersonal Skills
- English
- Verbal Communication
- Spanish
- Policy Development
- Data Entry
- Multitasking
- Team Building
- Collaboration
- Sales
- Microsoft Excel
- Research Skills
- Microsoft Office
- Problem Solving
- Scheduling
- Bilingual
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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