Call Center Representative Jobs in Swedesboro, NJ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
- Philadelphia Insurance Companies
- Bala Cynwyd, PA (18 miles from Swedesboro, NJ)
- 1 day ago
- Bala Cynwyd, PA (18 miles from Swedesboro, NJ)
- 1 day ago
Job Description Description Marketing Statement: Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and...
In PersonBilingual Call Center Rep (Philadelphia)
- PeopleShare by PROMAN
- Middle City West, PA (16 miles from Swedesboro, NJ)
- 2 days ago
- Middle City West, PA (16 miles from Swedesboro, NJ)
- 2 days ago
Bilingual Call Center Representative (Temp-to-Hire) About the Role A law firm representing a major Pennsylvania municipality is hiring a Bilingual (English/Spanish) Call Center Representative for a...
In PersonClient Support Specialist (Hybrid)
- Randstad
- Paoli, PA (20 miles from Swedesboro, NJ)
- 14 days ago
- Paoli, PA (20 miles from Swedesboro, NJ)
- 14 days ago
Are you looking to build a meaningful career in the financial services industry? We are seeking a driven, client-focused professional to join our team as a Client Relationship Associate. In this...
HybridCustomer Care Associate, Redi Carpet - Philadelphia, PA
- HD Supply Management, LLC (USA)
- Philadelphia, PA (16 miles from Swedesboro, NJ)
- 16 days ago
- Philadelphia, PA (16 miles from Swedesboro, NJ)
- 16 days ago
Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge of 20,000 products and 3 catalogues. Major Tasks,...
In Person- Philadelphia Gas Works
- Philadelphia, PA (16 miles from Swedesboro, NJ)
- 26 days ago
- Philadelphia, PA (16 miles from Swedesboro, NJ)
- 26 days ago
Call Center Representative The Call Center Representatives in our Telephone Call Center is responsible to handle incoming calls via our ACD system and to ensure that the calls are handled per the rules...
In PersonPatient Services Representative/Call Center Representative
- US Fertility
- Chesterbrook, PA (20 miles from Swedesboro, NJ)
- 28 days ago
- Chesterbrook, PA (20 miles from Swedesboro, NJ)
- 28 days ago
Opportunity Overview We have an immediate opening for a Patient Services Representative / Call Center Representative to join our team at Shady Grove Fertility in Chesterbrook, Pennsylvania....
In PersonBilingual Call Center Representative
- SALUDOS HISPANOS
- Philadelphia, PA (16 miles from Swedesboro, NJ)
- 30+ days ago
- Philadelphia, PA (16 miles from Swedesboro, NJ)
- 30+ days ago
Be part of the diverse and inclusive Planned Parenthood family and join us as a as a Call Center Representative....
In PersonHealthcare Call Center Representative
- Ivy Rehab Network, Inc.
- Philadelphia, PA (16 miles from Swedesboro, NJ)
- 30+ days ago
- Philadelphia, PA (16 miles from Swedesboro, NJ)
- 30+ days ago
Job Description: Schedule: Full-Time Hours (40 hours per week); must be available Mon-Fri 7am-7pm EST The Patient Engagement Advocate (Healthcare Call Center Representative) works within a Patient Engagement...
Remote Full TimeContact Center Representative - 1st Shift Part-Time
- Wawa
- Media, PA (11 miles from Swedesboro, NJ)
- 30+ days ago
- Media, PA (11 miles from Swedesboro, NJ)
- 30+ days ago
Contact Center Representative - 1st Shift Part-Time (2 positions available) Location: Media, PA Available Schedules : - 1st Shift 9:00am-1:00pm (20 hours/week, weekends included) - 1st Shift...
Hybrid Part TimeCall Center Representative - Inbound
- Mid Atlantic Retina
- Evesham, NJ (24 miles from Swedesboro, NJ)
- 45+ days ago
- Evesham, NJ (24 miles from Swedesboro, NJ)
- 45+ days ago
Spanish speaking reps are encouraged to apply! This position is eligible for Mid Atlantic Retina's $1,000 Hiring Incentive! The hired candidate will receive $500 after successful completion of 90...
In PersonClient Support Specialist - Greater Philadelphia, PA Area (REMOTE)
- Fidelity Investments
- King of Prussia, PA (22 miles from Swedesboro, NJ)
- 45+ days ago
- King of Prussia, PA (22 miles from Swedesboro, NJ)
- 45+ days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
In Person- Cooper University Health Care
- Camden, NJ (16 miles from Swedesboro, NJ)
- 45+ days ago
- Camden, NJ (16 miles from Swedesboro, NJ)
- 45+ days ago
taking, etc.) ; call center experience preferred; 2 years clinical food service experience Education Requirements HIGH SCHOOL OR GED Salary Min ($) USD $16.50 Salary Max ($) USD $25.00...
In PersonPatient Service Representative - Call Center
- Wills Eye Hospital
- Philadelphia, PA (16 miles from Swedesboro, NJ)
- 60+ days ago
- Philadelphia, PA (16 miles from Swedesboro, NJ)
- 60+ days ago
Title Patient Service Representative - Call Center EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard...
In PersonClient Support Specialist - Greater Philadelphia, PA Area (REMOTE)
- Fidelity
- Philadelphia, PA (16 miles from Swedesboro, NJ)
- 90+ days ago
- Philadelphia, PA (16 miles from Swedesboro, NJ)
- 90+ days ago
To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: Philadelphia,...
In PersonDemographic Data for Swedesboro, NJ
Moving to Swedesboro, NJ? Find some basic demographic data about Swedesboro, NJ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Swedesboro, NJ
Highest Education Level
Call Center Representatives in Swedesboro, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Ecommerce
- One Call Resolution
- Call Center Experience
- Inbound
- Telemarketing
- Resolution
- Courteous
- Financial Services
- Claims
- Inside Sales
- Problem Resolution
- Insurance Verification
- Scheduling Appointments
- Telecom
- Inbound/Outbound Calling
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Collections
- Retail
- Account Management
- High School Diploma
- Listening
- Troubleshooting
- Written Communication
- Typing
- Conflict Resolution
- Investigation
- Microsoft Outlook
- Driving
- Telephone Skills
- Interpersonal Skills
- English
- Verbal Communication
- Spanish
- Policy Development
- Data Entry
- Multitasking
- Team Building
- Collaboration
- Sales
- Microsoft Excel
- Research Skills
- Microsoft Office
- Problem Solving
- Scheduling
- Bilingual
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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