Call Center Representative Jobs in Camden, NJ

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 26 Jobs

Client Support Specialist, Employee Health & Benefits

Mount Laurel, NJ (11 miles from Camden, NJ)
23 hours ago

Mount Laurel, NJ (11 miles from Camden, NJ)
23 hours ago

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance...

ULINE- Call Center Representative

Churchville, PA (19 miles from Camden, NJ)
1 day ago

Churchville, PA (19 miles from Camden, NJ)
1 day ago

Customer Service Representative Pay from $22 to $27 per hour with significant growth and earning potential! Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Morning Calls Top Large Employer...

Call Center Specialist - Work From Home

Burlington, NJ (18 miles from Camden, NJ)
3 days ago

Burlington, NJ (18 miles from Camden, NJ)
3 days ago

FT Call Center Specialist - Work From Home [Customer Service / Remote] - Anywhere in U.S. / $21.91 per hour / Medical, dental & vision / 401K / PTO / Multiple positions available - As a Call...

Remote Work

Institutional Client Support Specialist

Berwyn, PA (19 miles from Camden, NJ)
6 days ago

Berwyn, PA (19 miles from Camden, NJ)
6 days ago

Envestnet is seeking an Institutional Client Support Specialist to join our Service department. This is a hybrid role, with in-office work required at our Berwyn, PA office location. Envestnet is...

Contact Center Representative- 1st Shift Full-Time

Media, PA (16 miles from Camden, NJ)
8 days ago

Media, PA (16 miles from Camden, NJ)
8 days ago

Job Description Location: Media, PA Schedule : 1st Shift 11:00 AM 7:00 PM ( 37.5 hours/week, 7-day availability) Position Summary : Join our winning team where great careers begin. At Wawa, our...

Contact Center Representative- 2nd Shift Full-Time (2 Positions)

Media, PA (16 miles from Camden, NJ)
8 days ago

Media, PA (16 miles from Camden, NJ)
8 days ago

Job Description Location: Media, PA Schedule : 2nd Shift 4 PM 11:30PM ( 37.5 hours/week, 7-day availability) Position Summary : Join our winning team where great careers begin. At Wawa, our...

Call Center Representative

Bensalem, PA (15 miles from Camden, NJ)
10 days ago

Bensalem, PA (15 miles from Camden, NJ)
10 days ago

Principal Mission Deliver exceptional member service via the telephone, maintaining existing member relationships and developing new ones by utilizing Product Knowledge and Cross-Sales skills in...

Call Center Representative

Philadelphia, PA (2 miles from Camden, NJ)
10 days ago

Philadelphia, PA (2 miles from Camden, NJ)
10 days ago

Call Center Representative The Call Center Representatives in our Telephone Call Center is responsible to handle incoming calls via our ACD system and to ensure that the calls are handled per the rules...

Contact Center Representative

Media, PA (16 miles from Camden, NJ)
10 days ago

Media, PA (16 miles from Camden, NJ)
10 days ago

Contact Center Representative PeopleShare Media, PA, US 11h ago Our esteemed client in Media is hiring Contact Center Representatives. This client has been in business for 50 years. They are one...

Call Center Agent

Philadelphia, PA (2 miles from Camden, NJ)
11 days ago

Philadelphia, PA (2 miles from Camden, NJ)
11 days ago

Call Center AgentJob Type: Full-timeLocation: [Please specify location]Salary: $26 to $27 per hourJob Overview:Reliance Production Optimization is seeking a dedicated and enthusiastic Call Center...

Lead Nurture Specialist (Call Center)

Philadelphia, PA (2 miles from Camden, NJ)
11 days ago

Philadelphia, PA (2 miles from Camden, NJ)
11 days ago

Role Overview: The Lead Nurture Specialist supports enrollment activities by contacting prospective students and families interested in our full-time virtual schools. The role involves building...

Remote Call Center Agents

Penllyn, PA (18 miles from Camden, NJ)
13 days ago

Penllyn, PA (18 miles from Camden, NJ)
13 days ago

Remote Call Center Agent positions - multiple positions and no experience needed Join our growing team! Does the following describe you? Personable, determined, and driven to make a difference. Do...

Remote Work

Client Relations Specialist (Legal)

Philadelphia, PA (2 miles from Camden, NJ)
14 days ago

Philadelphia, PA (2 miles from Camden, NJ)
14 days ago

Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...

Legal Client Relations Specialist

Philadelphia, PA (2 miles from Camden, NJ)
16 days ago

Philadelphia, PA (2 miles from Camden, NJ)
16 days ago

Client Relations Specialist (Pacific Time Working Hours) Would you like to provide first-class guidance and support to the customer? Are you interested in working with cutting-edge legal...

Virtual Call Center Agent - Bilingual (Spanish/English)

Warrington, PA (22 miles from Camden, NJ)
16 days ago

Warrington, PA (22 miles from Camden, NJ)
16 days ago

Reference #: REQ12157Join Dynata's Virtual Call Center team as a bilingual part-time telephone interviewer and earn extra cash remotely!We are looking for talented bilingual call center survey...

View all 26 jobs

Demographic Data for Camden, NJ

Moving to Camden, NJ? Find some basic demographic data about Camden, NJ below.

Median Age

Average Household Income

Home Value vs Household Income in Camden, NJ

Local

National

Total Population

69,798

Number of Businesses

1,018

City Size

Medium

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Camden, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Camden, NJ offer the following education background

High School or GED

33.0%

Bachelor's Degree

25.1%

Associate's Degree

17.1%

Vocational Degree or Certification

14.8%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Camden, NJ

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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