Call Center Representative Jobs in Camden, NJ
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Call Center Representative - App Services
- Warminster, PA (20 miles from Camden, NJ)
- 1 day ago
- Warminster, PA (20 miles from Camden, NJ)
- 1 day ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
Contact Center Representative - Bilingual (Fulltime, In-Office)
- Bristol, PA (19 miles from Camden, NJ)
- 2 days ago
- Bristol, PA (19 miles from Camden, NJ)
- 2 days ago
The Customer Service Representative uses phone, email and written communication to help our customers resolve their questions about our products and programs. Schedule: Monday-Friday: 11:00 AM...
- Warminster, PA (20 miles from Camden, NJ)
- 2 days ago
- Warminster, PA (20 miles from Camden, NJ)
- 2 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
Client Support Specialist - Greater Philadelphia, PA Area
- Warrington, PA (22 miles from Camden, NJ)
- 8 days ago
- Warrington, PA (22 miles from Camden, NJ)
- 8 days ago
Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...
Inbound Call Center Representative
- Malvern, PA (23 miles from Camden, NJ)
- 15 days ago
- Malvern, PA (23 miles from Camden, NJ)
- 15 days ago
Inbound Call Center Representative Job Description Patient Services Inbound Representative (Malvern, PA) Bring your passion for making a meaningful difference in people's lives to the forefront in this...
Contact Center Representative - 1st Shift
- Media, PA (16 miles from Camden, NJ)
- 18 days ago
- Media, PA (16 miles from Camden, NJ)
- 18 days ago
At Wawa, our Contact Center Representatives are the friendly voice, on the other end of the phone, who our store Associates and customers reach out to for a multitude of needs. Our Contact Center...
taking, etc.); call center experience preferred; 2 years clinical food service experience....
Temporary Contact Center Representative - 3rd Shift Part Time
- Media, PA (16 miles from Camden, NJ)
- 18 days ago
- Media, PA (16 miles from Camden, NJ)
- 18 days ago
Job Description Location: Media, PA Schedule : 3rd Shift 3:00 AM - 7:00AM (20 hours/week, 7-day availability) Position Summary : The Wawa Contact Center handles contacts from our Customers and...
Remote Work- Florence, NJ (21 miles from Camden, NJ)
- 18 days ago
- Florence, NJ (21 miles from Camden, NJ)
- 18 days ago
If you need assistance applying for this position, please call Human Resources at ... ext. 1124 or 1197 Call Center Representative We are seeking a skilled Call Center Representative....
Call Center Agent - Entry Level
- Penllyn, PA (18 miles from Camden, NJ)
- 19 days ago
- Penllyn, PA (18 miles from Camden, NJ)
- 19 days ago
Call Center Agent positions - multiple positions and no experience needed Join our growing team! Does the following describe you? Personable, determined, and driven to make a difference. Do you...
Video Call Center Representative
- Warminster, PA (20 miles from Camden, NJ)
- 21 days ago
- Warminster, PA (20 miles from Camden, NJ)
- 21 days ago
About Us Vertical Screen is one of the world's leading applicant screening firms. Operating through three subsidiaries - Business Information Group, Certiphi Screening and Truescreen, as well as a...
- Plymouth Meeting, PA (15 miles from Camden, NJ)
- 25 days ago
- Plymouth Meeting, PA (15 miles from Camden, NJ)
- 25 days ago
Client Support Specialist DIETRICH (Plymouth Meeting PA / Hybrid) REPORTS TO: Executive Vice President JOB SUMMARY: This is a full-time, exempt, salaried position, in corporate office with...
Remote Work- Middle City West, PA (3 miles from Camden, NJ)
- 28 days ago
- Middle City West, PA (3 miles from Camden, NJ)
- 28 days ago
Now Hiring: Call Center Agent in Philadelphia! Kick-start your career with PeopleShare! We're looking for energetic and detail-oriented Call Center Agent to join our Business Processing Solutions...
Bilingual Call Center Rep - Mandarin/Cantonese
- Philadelphia, PA (2 miles from Camden, NJ)
- 28 days ago
- Philadelphia, PA (2 miles from Camden, NJ)
- 28 days ago
Management based on business needs [shift arrival and departure times, and assigned lunch/break times]) Demonstrate proven reliability and satisfactory attendance The progression path from CC Service...
Scheduling Call Center Rep - 2nd Shift
- Warminster, PA (20 miles from Camden, NJ)
- 30+ days ago
- Warminster, PA (20 miles from Camden, NJ)
- 30+ days ago
Scheduling Call Center Rep - 2nd Shift Vertical Screen Inc. - 2.8 Warminster, PA Job Details Full-time $15 an hour 2 days ago Benefits Paid training Paid holidays Health insurance Dental insurance...
Demographic Data for Camden, NJ
Moving to Camden, NJ? Find some basic demographic data about Camden, NJ below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Camden, NJ
Highest Education Level
Call Center Representatives in Camden, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- One Call Resolution
- Call Center Experience
- Inbound
- Courteous
- Resolution
- Inside Sales
- Customer Satisfaction
- Claims
- Inbound/Outbound Calling
- Problem Resolution
- Accounts Receivable
- Technical Support
- Microsoft Windows
- Collections
- Staffing
- Account Management
- Listening
- Telephone Skills
- High School Diploma
- Troubleshooting
- Driving
- Punctual
- Negotiation
- Typing
- Conflict Resolution
- Microsoft Outlook
- Investigation
- Verbal Communication
- Collaboration
- Interpersonal Skills
- Data Entry
- Multitasking
- Team Building
- Microsoft PowerPoint
- English
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Research Skills
- Organization
- Customer Service
- Scheduling
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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