Call Center Representative Jobs in Pinellas Park, FL
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Patient Scheduling Call Center Agent FT and PT
- HCA Healthcare
- Tampa, FL (16 miles from Pinellas Park, FL)
- moments ago
- Tampa, FL (16 miles from Pinellas Park, FL)
- moments ago
The Patient Scheduling Call Center Agent is responsible for answering incoming phone calls, scheduling patient physician appointments in the registration system, insurance verification, routing...
Remote Part TimeClient Support Specialist, Background Screening
- Ministry Brands Holdings, LLC.
- Tampa, FL (16 miles from Pinellas Park, FL)
- 1 day ago
- Tampa, FL (16 miles from Pinellas Park, FL)
- 1 day ago
Ministry Brands is looking for a Client Support Specialist, Background Screening to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational management systems,...
HybridBILINGUAL SPANISH CALL CENTER REPRESENTATIVE (Full-Time & Part-Time)
- MCI Careers
- Tampa, FL (16 miles from Pinellas Park, FL)
- 1 day ago
- Tampa, FL (16 miles from Pinellas Park, FL)
- 1 day ago
LOCATION: Tampa, FL POSITION OVERVIEW: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer...
In Person Full Time- Largo, FL (8 miles from Pinellas Park, FL)
- 2 days ago
- Largo, FL (8 miles from Pinellas Park, FL)
- 2 days ago
Call Center/Customer Service Will serve as a first point of contact for voters by answering incoming calls and providing accurate, non-partisan information regarding voter registration and the...
In PersonBilingual Contact Center Representative (Full-Time & Part-Time)
- MCI Careers
- Tampa, FL (16 miles from Pinellas Park, FL)
- 2 days ago
- Tampa, FL (16 miles from Pinellas Park, FL)
- 2 days ago
LOCATION: Tampa, FL POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across...
In Person Full TimeHybrid Events & Call Center Rep $17/hr + Demo /Commission Full Time
- Morgan Exteriors / Morgan Bath and Shower / Morgan Kitchens
- Lutz, FL (24 miles from Pinellas Park, FL)
- 8 days ago
- Lutz, FL (24 miles from Pinellas Park, FL)
- 8 days ago
Trade Show Marketing and Call Center Representative - $17/hr + Demo / Commission Morgan Exteriors | Morgan Kitchens | Morgan Bath & Shower This is a HYBRID ROLE you will be working both events AND...
Hybrid Full TimeBilingual Call Center Representative (Fluent in Spanish & English)
- MCI Careers
- Tampa, FL (16 miles from Pinellas Park, FL)
- 9 days ago
- Tampa, FL (16 miles from Pinellas Park, FL)
- 9 days ago
LOCATION: Tampa, FL POSITION OVERVIEW: BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound customer service, help desk, technical...
In PersonYES Call Center Specialist (Bilingual English/Spanish) - Tampa YMCA
- Tampa Metropolitan Area YMCA
- Tampa, FL (16 miles from Pinellas Park, FL)
- 10 days ago
- Tampa, FL (16 miles from Pinellas Park, FL)
- 10 days ago
Under the direction of the YMCA Engagement and Solutions Center (YES Center) Call Center Director, the YES Center Call Center Specialist will be responsible for receiving inbound and performing...
In Person- Wipro Ltd.
- Tampa, FL (16 miles from Pinellas Park, FL)
- 10 days ago
- Tampa, FL (16 miles from Pinellas Park, FL)
- 10 days ago
Customer Care Associate City: Tampa State/Province: Florida Posting Start Date: 5/22/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company...
In Person- MCI Careers
- Tampa, FL (16 miles from Pinellas Park, FL)
- 11 days ago
- Tampa, FL (16 miles from Pinellas Park, FL)
- 11 days ago
Join our team as a Call Center Representative....
In Person- MCI Careers
- Tampa, FL (16 miles from Pinellas Park, FL)
- 11 days ago
- Tampa, FL (16 miles from Pinellas Park, FL)
- 11 days ago
LOCATION: Tampa, FL POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across...
In PersonBilingual Spanish Call Center Representative
- MCI Careers
- Tampa, FL (16 miles from Pinellas Park, FL)
- 11 days ago
- Tampa, FL (16 miles from Pinellas Park, FL)
- 11 days ago
Were looking for Bilingual Spanish Call Center Representatives who can deliver exceptional customer support in both languages....
In PersonCall Center Collections Representative
- MCI Careers
- Tampa, FL (16 miles from Pinellas Park, FL)
- 11 days ago
- Tampa, FL (16 miles from Pinellas Park, FL)
- 11 days ago
LOCATION: Tampa, FL POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across...
In PersonCall Center Customer Service Representative
- MCI Careers
- Tampa, FL (16 miles from Pinellas Park, FL)
- 11 days ago
- Tampa, FL (16 miles from Pinellas Park, FL)
- 11 days ago
LOCATION: Tampa, FL POSITION OVERVIEW: MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across...
In PersonCustomer Care Associate - Lead
- Wipro Ltd.
- Tampa, FL (16 miles from Pinellas Park, FL)
- 12 days ago
- Tampa, FL (16 miles from Pinellas Park, FL)
- 12 days ago
Customer Care Associate - Lead City: Tampa State/Province: Florida Posting Start Date: 5/20/26 Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting...
In PersonDemographic Data for Pinellas Park, FL
Moving to Pinellas Park, FL? Find some basic demographic data about Pinellas Park, FL below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Pinellas Park, FL
Highest Education Level
Call Center Representatives in Pinellas Park, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Ecommerce
- One Call Resolution
- Call Center Experience
- Inbound
- Telemarketing
- Resolution
- Courteous
- Financial Services
- Claims
- Inside Sales
- Problem Resolution
- Insurance Verification
- Scheduling Appointments
- Telecom
- Inbound/Outbound Calling
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Collections
- Retail
- Account Management
- High School Diploma
- Listening
- Troubleshooting
- Written Communication
- Typing
- Conflict Resolution
- Investigation
- Microsoft Outlook
- Driving
- Telephone Skills
- Interpersonal Skills
- English
- Verbal Communication
- Spanish
- Policy Development
- Data Entry
- Multitasking
- Team Building
- Collaboration
- Sales
- Microsoft Excel
- Research Skills
- Microsoft Office
- Problem Solving
- Scheduling
- Bilingual
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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