Call Center Representative Jobs in Kissimmee, FL

A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.

Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.

1-15 of 18 Jobs

IT Client Support Specialist II

Orlando, FL (16 miles from Kissimmee, FL)
1 day ago

Orlando, FL (16 miles from Kissimmee, FL)
1 day ago

Provide after-hours and weekend support as needed, including on-site support for UCF Football tailgate events....

Contact Center Representative

Maitland, FL (22 miles from Kissimmee, FL)
3 days ago

Maitland, FL (22 miles from Kissimmee, FL)
3 days ago

Preferred qualifications: Medical office or medical call center setting experience Previous call center experience preferred Bilingual Spanish speaker This facility is an equal opportunity employer...

Remote Call Center Representative

Orlando, FL (16 miles from Kissimmee, FL)
7 days ago

Orlando, FL (16 miles from Kissimmee, FL)
7 days ago

NOW HIRING REMOTE HEALTHCARE CALL CENTER REPS! Project Overview: Supporting Maine State-based Marketplace, Consumer Assistance Center. Provide customer service assistance for the State-run health...

Remote Work

Inside Sales Representative - Call Center

Orlando, FL (16 miles from Kissimmee, FL)
11 days ago

Orlando, FL (16 miles from Kissimmee, FL)
11 days ago

Powering Performance Marketplaces in Digital Media QuinStreet is a pioneer in powering decentralized online marketplaces that match searchers and "research and compare" consumers with brands. We...

Call Center Representative

Azalea Park, FL (18 miles from Kissimmee, FL)
12 days ago

Azalea Park, FL (18 miles from Kissimmee, FL)
12 days ago

Call Center sales representatives are the heartbeat of our culture - enthusiastic representatives of our company and advocates for our clients. Our upbeat call center work culture promotes...

Remote Digital Banking Call Center Representative

Orlando, FL (16 miles from Kissimmee, FL)
21 days ago

Orlando, FL (16 miles from Kissimmee, FL)
21 days ago

Top Skills Digital Banking Call Center Operations Customer Service & Troubleshooting Microsoft Office Suite Work Environment This is a fully remote 5 month contract....

Remote Work

Call Center Agent

Orlando, FL (16 miles from Kissimmee, FL)
22 days ago

Orlando, FL (16 miles from Kissimmee, FL)
22 days ago

Overview You will be a key ambassador of the Wave Hotel experience, serving as the first point of contact for guests. In this well-rounded role, you will provide intuitive service while assisting...

Call Center Representative

Orlando, FL (16 miles from Kissimmee, FL)
22 days ago

Orlando, FL (16 miles from Kissimmee, FL)
22 days ago

Overview Bags, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So theres no fumbling with...

Call Center Representative

Orlando, FL (16 miles from Kissimmee, FL)
25 days ago

Orlando, FL (16 miles from Kissimmee, FL)
25 days ago

Show more Last updated: 30+ days ago Call Center Representative - Work From Home Hall Associates Orlando, Florida Remote Full-time +1 Quick Call Center Representative positions to receive in-bound,...

Bilingual Client Support Specialist - English/Spanish

Maitland, FL (22 miles from Kissimmee, FL)
30+ days ago

Maitland, FL (22 miles from Kissimmee, FL)
30+ days ago

ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...

Next Gen Client Support Specialist -Bilingual (English/Spanish)

Maitland, FL (22 miles from Kissimmee, FL)
45+ days ago

Maitland, FL (22 miles from Kissimmee, FL)
45+ days ago

ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...

Call Center Rep / Pharmacy Tech Support (Remote-Friendly in the US)

Orlando, FL (16 miles from Kissimmee, FL)
45+ days ago

Orlando, FL (16 miles from Kissimmee, FL)
45+ days ago

We are excited to announce that currently we are looking for a 100% remote (work from homeWFH) contract **Pharmacy Support Call Center Representative** to join our team....

Remote Work

Client Support Specialist II - Benefits

Maitland, FL (22 miles from Kissimmee, FL)
45+ days ago

Maitland, FL (22 miles from Kissimmee, FL)
45+ days ago

ADP is hiring a Client Support Specialist. Are you readyto join acompany offeringcareer advancementopportunities throughout your career journey? Do you want to join a company...

Call Center Representative -Pharmacy Technician (Onsite)

Orlando, FL (16 miles from Kissimmee, FL)
60+ days ago

Orlando, FL (16 miles from Kissimmee, FL)
60+ days ago

Job Summary: In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume...

Bilingual Spanish/English Temporary PT Call Center Agent On-Site Orlando

Orlando, FL (16 miles from Kissimmee, FL)
60+ days ago

Orlando, FL (16 miles from Kissimmee, FL)
60+ days ago

monitored and/or recorded, and understand that agent activity is closely monitored using call center technology to track productivity....

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Demographic Data for Kissimmee, FL

Moving to Kissimmee, FL? Find some basic demographic data about Kissimmee, FL below.

Median Age

Average Household Income

Home Value vs Household Income in Kissimmee, FL

Local

National

Total Population

322,393

Number of Businesses

6,101

City Size

Large

Call Center Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Call Center Training: Skills of the Customer Service Representative

In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....

Call Center Training: Duties of the Customer Service Representative

A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...

Entrenamiento Para Call Center - Training for Call Center

Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...

Salary for Call Center Representative Jobs in Kissimmee, FL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Call Center Representatives in Kissimmee, FL offer the following education background

High School or GED

32.7%

Bachelor's Degree

25.2%

Associate's Degree

17.2%

Vocational Degree or Certification

14.9%

Master's Degree

5.2%

Some College

3.4%

Some High School

0.8%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Representatives in Kissimmee, FL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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