Call Center Representative Jobs in Parker, CO
A Call Center Representative is an essential part of the customer service industry, acting as the primary point of contact for consumers seeking assistance or information about a product or service. They handle inbound and outbound calls, resolve customer complaints, provide product information, process orders, and maintain a consistent level of professionalism and courtesy. Their daily tasks also include documenting customer interactions, coordinating with other departments, escalating complex issues, and ensuring customer satisfaction. They are also responsible for meeting the targets and goals set by their team leader or manager.
Important skills for a Call Center Representative include excellent communication and listening skills, problem-solving ability, patience, and empathy. They should also be familiar with CRM systems and possess strong computer skills. While there are no set qualifications for this role, some employers may require a high school diploma or equivalent. Certifications in Customer Service, such as the Certified Customer Service Professional (CCSP) or Certified Call Center Manager (eWCCM), can be beneficial. Prior to becoming a Call Center Representative, a person may have roles such as Receptionist, Customer Service Associate, or Sales Assistant where they gain experience working directly with customers and handling their queries and concerns.
Remote - Call Center Customer Service Representative
- Denver, CO (15 miles from Parker, CO)
- 10 hours ago
- Denver, CO (15 miles from Parker, CO)
- 10 hours ago
Apply Now Through our dediced associes, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creing exceptional outcomes for our...
RemotePublic Safety Call Center Operator
- City of Aurora
- Aurora, CO (15 miles from Parker, CO)
- 4 days ago
- Aurora, CO (15 miles from Parker, CO)
- 4 days ago
JOB LOCATION 15001 E Alameda Pkwy Aurora, Colorado 80012-1554 City of Aurora, Colorado It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and...
In PersonBilingual Spanish Call Center Customer Service Representative
- Denver, CO (15 miles from Parker, CO)
- 7 days ago
- Denver, CO (15 miles from Parker, CO)
- 7 days ago
Apply Now Through our dediced associes, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creing exceptional outcomes for our...
In PersonClient Support Specialist (Hybrid in Cedar Rapids or Denver)
- Aegon
- Denver, CO (15 miles from Parker, CO)
- 7 days ago
- Denver, CO (15 miles from Parker, CO)
- 7 days ago
Job Family Transactions / Client Processing About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of...
HybridCall Center Rep ON SITE - $24 an hour - LAKEWOOD, CO
- CCS Medical
- Lakewood, CO (17 miles from Parker, CO)
- 16 days ago
- Lakewood, CO (17 miles from Parker, CO)
- 16 days ago
Overview Customer Service Set Schedule, Paid Holidays, GREAT Pay! Tired of nights, weekends, and unpredictable shifts? This is the position youve been waiting for! Join our team and enjoy...
Hybrid- Sunshine Behavioral Health
- Denver, CO (15 miles from Parker, CO)
- 20 days ago
- Denver, CO (15 miles from Parker, CO)
- 20 days ago
Customer Service Represenative – Mission-Driven | Cherry Creek, CO At Sunshine Behavioral Health, every call is an opportunity to change — and even save — a life. We’re a national leader in...
In PersonFinancial Call Center Representative
- TEKsystems
- Denver, CO (15 miles from Parker, CO)
- 27 days ago
- Denver, CO (15 miles from Parker, CO)
- 27 days ago
About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...
In Person- Switchfly
- Denver, CO (15 miles from Parker, CO)
- 30+ days ago
- Denver, CO (15 miles from Parker, CO)
- 30+ days ago
Contact Center Travel Support Agent Location: Remote (Company headquarters based in Denver, Colorado). Applicants must currently reside in Utah. Employment Type: Full-Time Reports to: Contact...
RemoteCall Center Rep ON SITE - $24 an hour - LAKEWOOD, CO
- CCS
- Denver, CO (15 miles from Parker, CO)
- 45+ days ago
- Denver, CO (15 miles from Parker, CO)
- 45+ days ago
Overview Customer Service - Set Schedule, Paid Holidays, GREAT Pay! Tired of nights, weekends, and unpredictable shifts? This is the position you've been waiting for! Join our team and enjoy...
HybridContact Center Representative (Hybrid)
- Westerra Credit Union
- Denver, CO (15 miles from Parker, CO)
- 60+ days ago
- Denver, CO (15 miles from Parker, CO)
- 60+ days ago
Experience/Education: 1+ year experience in customer service Prior call center experience (preferred) Banking or Credit Union experience (preferred) Skills and Abilities: Ability to listen and respond...
HybridDemographic Data for Parker, CO
Moving to Parker, CO? Find some basic demographic data about Parker, CO below.
Call Center Representative Online Courses and Training Opportunities
Salary for Call Center Representative Jobs in Parker, CO
Highest Education Level
Call Center Representatives in Parker, CO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Ecommerce
- One Call Resolution
- Call Center Experience
- Inbound
- Telemarketing
- Resolution
- Courteous
- Financial Services
- Claims
- Inside Sales
- Problem Resolution
- Insurance Verification
- Scheduling Appointments
- Telecom
- Inbound/Outbound Calling
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Staffing
- Microsoft Windows
- Collections
- Retail
- Account Management
- High School Diploma
- Listening
- Troubleshooting
- Written Communication
- Typing
- Conflict Resolution
- Investigation
- Microsoft Outlook
- Driving
- Telephone Skills
- Interpersonal Skills
- English
- Verbal Communication
- Spanish
- Policy Development
- Data Entry
- Multitasking
- Team Building
- Collaboration
- Sales
- Microsoft Excel
- Research Skills
- Microsoft Office
- Problem Solving
- Scheduling
- Bilingual
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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