Call Center Manager Jobs in Katy, TX

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1-10 of 10 Jobs

Call Center Supervisor (Remote near Houston, TX)

  • Maximus, Inc.
  • Houston, TX (22 miles from Katy, TX)
  • 5 days ago
Job Introduction Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Call Center Supervisor (CCS) position will be in support of FEMA, which is the...

Call Center Manager (Remote near Houston, TX)

  • Maximus, Inc.
  • Houston, TX (22 miles from Katy, TX)
  • 5 days ago
Job Introduction Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Call Center Customer Service Manager position will be in support of FEMA, which is...

Call Center Supervisor

  • Marsh
  • Houston, TX (22 miles from Katy, TX)
  • 6 days ago
well as suggest process improvements to management for consideration Monitor phone calls, document qualifty evaluations and provide coaching to Benefits Counselors Oversee all aspects of a Team of inbound...

PA Call Center Supervisor

  • Harris Health System
  • Houston, TX (22 miles from Katy, TX)
  • 10 days ago
This job requires 3+ years experience working as a supervisor within an inbound call center environment....

Call Center Coordinator II

  • CHRISTUS Health
  • Houston, TX (22 miles from Katy, TX)
  • 19 days ago
Summary: The Coordinator Call Center II is responsible for the customer care center workforce management and reporting activities including: forecasting, scheduling, real time management,...

Manager Call Center

  • Houston Methodist
  • Katy, TX
  • 30+ days ago
At Houston Methodist, the Manager Call Center position is responsible for the team supporting customer service functions, including the optimization of workflow and processes to resolve patient,...

Manager Call Center- Katy

  • Houston Methodist Hospital
  • Houston, TX (22 miles from Katy, TX)
  • 30+ days ago
JOB SUMMARY At Houston Methodist, the Manager Call Center position is responsible for the team supporting customer service functions, including the optimization of workflow and processes to...

Supervisor, Call Center - Provider Services - The Health Plan

  • Texas Children's Hospital
  • Bellaire, TX (18 miles from Katy, TX)
  • 30+ days ago
Job Summary We are searching for a Supervisor of Member Services- someone who works well in a fast-paced setting. In this position, you will provide the day-to-day direction and oversight to the...

Call Center Supervisor

  • Calpine
  • Houston, TX (22 miles from Katy, TX)
  • 30+ days ago
Job Summary: (includes but is not limited to the following, other duties may be assigned): Responsible for monitoring, organizing and coaching Customer Care Agents (CCAs) on a day-to-day basis,...

Call Center Manager

  • Fortive
  • Houston, TX (22 miles from Katy, TX)
  • 45+ days ago
ServiceChannel is looking for a Call Center Manager to lead the strategy and execution of all Call Center operations....
Remote Work

Demographic Data for Katy, TX

Moving to Katy, TX? Find some basic demographic data about Katy, TX below.


250,975
4,799
Large

Call Center Manager Online Courses and Training Opportunities

Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers
Learn the importance of effective questioning for call handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited...


Complete Call Center Setup
The course has 20+ lectures/videos. They will step by step guide you about various facets of a call center - opening a call center, operating a call center. This call center lecture guide helps...

Salary for Call Center Manager Jobs in Katy, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Call Center Manager positions


Highest Education Level

Call Center Managers in Katy, TX offer the following education background
  • Bachelor's Degree (37.5%)
  • High School or GED (20.3%)
  • Associate's Degree (13.9%)
  • Master's Degree (12.5%)
  • Vocational Degree or Certification (11.4%)
  • Some College (3.1%)
  • Doctorate Degree (0.9%)
  • Some High School (0.4%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Managers in Katy, TX
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills


Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.