Customer Service Representative Jobs in Katy, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Richmond, TX (11 miles from Katy, TX)
- 2 hours ago
- Richmond, TX (11 miles from Katy, TX)
- 2 hours ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Meadows Place, TX (17 miles from Katy, TX)
- 2 hours ago
- Meadows Place, TX (17 miles from Katy, TX)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
IT Customer Service Representative - Onsite
- Houston, TX (22 miles from Katy, TX)
- 3 hours ago
- Houston, TX (22 miles from Katy, TX)
- 3 hours ago
Title: IT Customer Service Representative - Onsite Mandatory skills: Customer Satisfaction, IT production systems, IT production services, conducting investigations, restorations, outage management,...
- Sugar Land, TX (15 miles from Katy, TX)
- 3 hours ago
- Sugar Land, TX (15 miles from Katy, TX)
- 3 hours ago
Opportunity Details Full Time Member Service Representative Apply with Indeed Apply Now Member Service Representative JOB-10044875 Anticipated Start Date September 8, 2025 Location Sugar Land, TX...
- Houston, TX (22 miles from Katy, TX)
- 3 hours ago
- Houston, TX (22 miles from Katy, TX)
- 3 hours ago
Job Type Full-time Description As an educational technology company, Hawkes Learning is passionate about helping college students succeed through use of our innovative technology. By partnering...
Remote WorkAirport Customer Service Agent - IAH (Part Time)
- Houston, TX (22 miles from Katy, TX)
- 9 hours ago
- Houston, TX (22 miles from Katy, TX)
- 9 hours ago
General information Job Title Airport Customer Service Agent - IAH (Part Time) Date Monday, July 7, 2025 Entity Unifi Aviation, LLC State Texas City Houston Base Pay Rate: $ 15.00 Full/Part Time...
Customer Service Representative II
- Houston, TX (22 miles from Katy, TX)
- 12 hours ago
- Houston, TX (22 miles from Katy, TX)
- 12 hours ago
Applications accepted from: ALL PERSONS INTERESTED Division/Section: Engineering/Flood Management Reporting Location: 1002 Washington Ave, 77002 Workdays & Hours: *Mon - Fri, 8:00am - 5:00pm...
Customer Service Representative - Temporary
- Houston, TX (22 miles from Katy, TX)
- 13 hours ago
- Houston, TX (22 miles from Katy, TX)
- 13 hours ago
Temporary Customer Service Representative Trusted Senior Specialists Remote About Trusted Senior Specialists In 2005, Michael and Melinda Wilhelm founded Trusted Senior Specialists, headquartered in...
Temporary- Customer Service Rep (METROLift)
- Houston, TX (22 miles from Katy, TX)
- 13 hours ago
- Houston, TX (22 miles from Katy, TX)
- 13 hours ago
Directly communicates with dispatchers, customer service representatives and supervisors to provide customers with timely and accurate information....
Customer Service & Ecommerce Team Member - Part Time
- Houston, TX (22 miles from Katy, TX)
- 13 hours ago
- Houston, TX (22 miles from Katy, TX)
- 13 hours ago
Team Members will have the exciting opportunity to be cross-trained and work throughout various departments, constantly learning about new products and areas of the store. Responsibilities Provide...
Customer Service - Self Storage Manager
- Piney Point Village, TX (14 miles from Katy, TX)
- 17 hours ago
- Piney Point Village, TX (14 miles from Katy, TX)
- 17 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $13.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service/ Sales and Marketing / Insurance / Bilingual
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
customer service / insurance / receptionist /Marketing for busy insurance office / tax and account. must be bilingual Spanish / English duties : answering phone, taking payments, general customer...
Customer Service Associate - Temporary
- Magnolia, TX (24 miles from Katy, TX)
- 1 day ago
- Magnolia, TX (24 miles from Katy, TX)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Administrative Assistant
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
Position: Customer Service Assistant Location: Houston, TX (Onsite) Pay: $18 hr Schedule: Monday Friday | 8:00 AM 5:00 PM Are you organized, helpful, and a good communicator? Do you enjoy solving...
Store - HSTN-KATY, TXDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Demographic Data for Katy, TX
Moving to Katy, TX? Find some basic demographic data about Katy, TX below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Katy, TX
Highest Education Level
Customer Service Representatives in Katy, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Restocking
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Willingness To Learn
- Courteous
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Retail
- Listening
- Decision Making
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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