Customer Service Representative Jobs in Katy, TX
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Stafford, TX (17 miles from Katy, TX)
- 1 hour ago
- Stafford, TX (17 miles from Katy, TX)
- 1 hour ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Client Services Representative
- Houston, TX (22 miles from Katy, TX)
- 1 hour ago
- Houston, TX (22 miles from Katy, TX)
- 1 hour ago
As one of the worlds leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment...
Customer Service Call Center - Work From Home!
- Houston, TX (22 miles from Katy, TX)
- 3 hours ago
- Houston, TX (22 miles from Katy, TX)
- 3 hours ago
Overview Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are...
Remote WorkCompany Description Job Description A CSR is responsible for friendly, courteous and professional interaction with customers. Must be able to answer telephones and input orders accurately into the...
Restaurant Customer Service Team Member
- Sugar Land, TX (15 miles from Katy, TX)
- 3 hours ago
- Sugar Land, TX (15 miles from Katy, TX)
- 3 hours ago
Pay: $10 to $15/hr + tips Jason's Deli is a family-owned business that has been enjoyed by its communities since 1976. At Jason's Deli, we work hard to ensure that our employees are rewarded with...
Superintendent - Customer Service, Water Treatment Products
- Houston, TX (22 miles from Katy, TX)
- 4 hours ago
- Houston, TX (22 miles from Katy, TX)
- 4 hours ago
Service Representatives for all domestic and international transactions....
Store Customer Service Specialist
- Stafford, TX (17 miles from Katy, TX)
- 4 hours ago
- Stafford, TX (17 miles from Katy, TX)
- 4 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Houston, TX (22 miles from Katy, TX)
- 10 hours ago
- Houston, TX (22 miles from Katy, TX)
- 10 hours ago
Looking for a customer service/receptionist for a glass company that is Located in Northwest Houston area. The job requires one to be and friendly with great communication skills (Bilingual...
Customer Service & Sales Representative
- Houston, TX (22 miles from Katy, TX)
- 10 hours ago
- Houston, TX (22 miles from Katy, TX)
- 10 hours ago
Insurance agency seeking a full time customer service/sales representative. Data entry to generate insurance proposals, take payments, make changes to policies, answer phones, file insurance...
Store Customer Service Specialist Full Time Key 7058
- Houston, TX (22 miles from Katy, TX)
- 11 hours ago
- Houston, TX (22 miles from Katy, TX)
- 11 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 13 hours ago
- Houston, TX (22 miles from Katy, TX)
- 13 hours ago
The ideal Candidate will possess the following: 1+ years of Customer Call Center Experience Demonstrated ability to work successfully in a metric driven environment Proven track record of Attendance...
Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 23 hours ago
- Houston, TX (22 miles from Katy, TX)
- 23 hours ago
We have an outstanding Contract position for aCustomer Service Representativeto join a leading Company located in theHouston, TXsurrounding area. Act as a customer service interface to internal...
Sales Associate - El Paso, TX - Sports Medicine
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
Work Flexibility: Field-based Stryker is one of the world's leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a...
Customer Service Representative-Overnight (Bilingual/ Spanish Preferred)
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
The Customer Service Representative will also collaborate with ground personnel to ensure all ground services are completed and invoiced....
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
Demographic Data for Katy, TX
Moving to Katy, TX? Find some basic demographic data about Katy, TX below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Katy, TX
Highest Education Level
Customer Service Representatives in Katy, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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