Call Center Manager Jobs in Detroit, MI

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Team Leader- Call Center Trainer

  • City of Detroit
  • Detroit, MI
  • 8 days ago
Description This is not a Civil Service Position. DWSD employees are subject to provisions of Court Orders entered in United States District Court, Eastern District of Michigan, Southern Division,...

Senior Program Manager, Call Center Operations

  • Rivian
  • Plymouth, MI (24 miles from Detroit, MI)
  • 15 days ago
JOB DETAILS JOB DETAILS Senior Program Manager, Call Center Operations Job Code Number 63108693 Job Description Rivian is on a mission to keep the world adventurous forever. This goes for the...

Automotive Call Center Coordinator

  • Livonia, MI (15 miles from Detroit, MI)
  • 15 days ago
Automotive Call Center Coordinator The Bartech Group Inc Livonia, MI Full-Time Apply Now Job Details favorite_border Job #: 215544 Job Description If you are an experienced Automotive Call Center...

ACA Call Center Supervisor

  • Ascension
  • Troy, MI (18 miles from Detroit, MI)
  • 45+ days ago
We Are Hiring At Ascension, our associates are incredibly supportive of each other and are candid in their abilities knowing that they have a strong team standing behind them. Ascension is seeking...

Call Center Supervisor

  • Ascension
  • Troy, MI (18 miles from Detroit, MI)
  • 45+ days ago
We Are Hiring At Ascension, our associates are incredibly supportive of each other and are candid in their abilities knowing that they have a strong team standing behind them. Ascension is seeking...

Supervisor - Call Center Training - Health Alliance Plan

  • Henry Ford Hospital
  • Troy, MI (18 miles from Detroit, MI)
  • 60+ days ago
GENERAL SUMMARY: The training Supervisor is responsible for executing the design, strategy, and delivery of training to support HAP's call center business processes across all lines of business....

Manager - Call Center Training - Health Alliance Plan

  • Henry Ford Hospital
  • Troy, MI (18 miles from Detroit, MI)
  • 60+ days ago
GENERAL SUMMARY: The Call Center Training Manager is responsible for leading the design, strategy, project planning, and delivery of training to support HAP's and any other vendor partners call...

Demographic Data for Detroit, MI

Moving to Detroit, MI? Find some basic demographic data about Detroit, MI below.


673,342
8,179
Large

Call Center Manager Online Courses and Training Opportunities

Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers
Learn the importance of effective questioning for call handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited...


Redesign and manage call center
What about to check again with these new environment and customer expectations? We must generate new strategy for our call center (contact center) . This course will teach you how to redesign and...

Salary for Call Center Manager Jobs in Detroit, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Call Center Manager positions


Highest Education Level

Call Center Managers in Detroit, MI offer the following education background
  • Bachelor's Degree (37.5%)
  • High School or GED (20.3%)
  • Associate's Degree (13.9%)
  • Master's Degree (12.5%)
  • Vocational Degree or Certification (11.4%)
  • Some College (3.1%)
  • Doctorate Degree (0.9%)
  • Some High School (0.4%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Managers in Detroit, MI
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills


Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.