Customer Service Representative Jobs in Detroit, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Macomb, MI (22 miles from Detroit, MI)
- 3 hours ago
- Macomb, MI (22 miles from Detroit, MI)
- 3 hours ago
... Corporate Drive, Macomb, Michigan 48044 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to...
Customer Service - Donor Support Technician
- Westland, MI (15 miles from Detroit, MI)
- 3 hours ago
- Westland, MI (15 miles from Detroit, MI)
- 3 hours ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service/ Lot Attendant
- Roseville, MI (12 miles from Detroit, MI)
- 13 hours ago
- Roseville, MI (12 miles from Detroit, MI)
- 13 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(01025) -23960 Carlysle
- Dearborn, MI (6 miles from Detroit, MI)
- 15 hours ago
- Dearborn, MI (6 miles from Detroit, MI)
- 15 hours ago
Company Description Job Description The main requirement for Domino's Pizza Customer Representative Applicants is to have a positive personality, a clear and highly energetic voice, and he or she...
Customer Service Rep(01037) - 17140 East Warren Ave
- Detroit, MI
- 15 hours ago
- Detroit, MI
- 15 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(01110) - 8017 N. Wayne Road
- Westland, MI (15 miles from Detroit, MI)
- 15 hours ago
- Westland, MI (15 miles from Detroit, MI)
- 15 hours ago
Company Description Job Description The main requirement for Domino's Pizza Customer Representative Applicants is to have a positive personality, a clear and highly energetic voice, and he or she...
Avis Customer Service Associate Outdoor Lot Support (Full-Time)
- Hazel Park, MI (8 miles from Detroit, MI)
- 1 day ago
- Hazel Park, MI (8 miles from Detroit, MI)
- 1 day ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Rental Car Customer Service Rep Full Time - Car Rental Discounts - PTO - 401k Benefits
- Lincoln Park, MI (9 miles from Detroit, MI)
- 1 day ago
- Lincoln Park, MI (9 miles from Detroit, MI)
- 1 day ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Rental Car Lot Customer Service Representative Full Time
- Melvindale, MI (7 miles from Detroit, MI)
- 1 day ago
- Melvindale, MI (7 miles from Detroit, MI)
- 1 day ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Care Representative Car Rentals (FT) - Paid Training - Medical Benefits - Retirement Perk
- Hazel Park, MI (8 miles from Detroit, MI)
- 1 day ago
- Hazel Park, MI (8 miles from Detroit, MI)
- 1 day ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Customer Service Representative FT
- Melvindale, MI (7 miles from Detroit, MI)
- 1 day ago
- Melvindale, MI (7 miles from Detroit, MI)
- 1 day ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Loyalty Customer Service Rep FT - Great Perks - Paid Training - Career Growth Opportunity
- Belleville, MI (24 miles from Detroit, MI)
- 1 day ago
- Belleville, MI (24 miles from Detroit, MI)
- 1 day ago
$15.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If you're bored working at a call center, behind a hotel counter or as a cashier in a retail store, we have...
Avis Customer Support Agent - Airport Lot Operations (Full-Time)
- Lincoln Park, MI (9 miles from Detroit, MI)
- 1 day ago
- Lincoln Park, MI (9 miles from Detroit, MI)
- 1 day ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Rental Car Customer Service Associate Full Time - Immediate Start - Hands-On Role - Paid Training
- Warren, MI (12 miles from Detroit, MI)
- 1 day ago
- Warren, MI (12 miles from Detroit, MI)
- 1 day ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Demographic Data for Detroit, MI
Moving to Detroit, MI? Find some basic demographic data about Detroit, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Detroit, MI
Highest Education Level
Customer Service Representatives in Detroit, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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