Customer Service Representative Jobs in Detroit, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
- Grosse Pointe Woods, MI (7 miles from Detroit, MI)
- moments ago
- Grosse Pointe Woods, MI (7 miles from Detroit, MI)
- moments ago
LabCorp is seeking a Customer Service Support Representative to join our team in Grosse Pointe Woods, MI. This is not a remote position This position will work with physician offices, hospital...
Automotive Customer Service Advisor
- Eastpointe, MI (10 miles from Detroit, MI)
- moments ago
- Eastpointe, MI (10 miles from Detroit, MI)
- moments ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Blood Collection Staff Customer Service
- Warren, MI (12 miles from Detroit, MI)
- 2 hours ago
- Warren, MI (12 miles from Detroit, MI)
- 2 hours ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Customer Service Attendant Supervisor, Full-time
- Romulus, MI (17 miles from Detroit, MI)
- 5 hours ago
- Romulus, MI (17 miles from Detroit, MI)
- 5 hours ago
Job Description: AVI Foodsystems is looking for an energetic and optimistic leader to immediately fill the role of Convenience Store Attendant Supervisor, Full-time. Founded in 1960, AVI...
- Northville, MI (24 miles from Detroit, MI)
- 8 hours ago
- Northville, MI (24 miles from Detroit, MI)
- 8 hours ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Description : Responsible for accessing multiple internal and external systems to thoroughly investigate damage claims. Some of the tools required is all Microsoft products, Power Bi, Databricks...
Customer Service Rep(01050) - 35173 E. Michigan Ave.
- Wayne, MI (18 miles from Detroit, MI)
- 12 hours ago
- Wayne, MI (18 miles from Detroit, MI)
- 12 hours ago
Company Description Job Description The main requirement for Domino's Pizza Customer Representative Applicants is to have a positive personality, a clear and highly energetic voice, and he or she...
Customer Service Representative
- Macomb, MI (23 miles from Detroit, MI)
- 13 hours ago
- Macomb, MI (23 miles from Detroit, MI)
- 13 hours ago
...6 Corporate Drive, Macomb, Michigan 48044 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to...
Customer Service - Donor Support Technician
- Westland, MI (15 miles from Detroit, MI)
- 1 day ago
- Westland, MI (15 miles from Detroit, MI)
- 1 day ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service/ Lot Attendant
- Roseville, MI (12 miles from Detroit, MI)
- 1 day ago
- Roseville, MI (12 miles from Detroit, MI)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(01025) -23960 Carlysle
- Dearborn, MI (6 miles from Detroit, MI)
- 1 day ago
- Dearborn, MI (6 miles from Detroit, MI)
- 1 day ago
Company Description Job Description The main requirement for Domino's Pizza Customer Representative Applicants is to have a positive personality, a clear and highly energetic voice, and he or she...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Detroit, MI
Moving to Detroit, MI? Find some basic demographic data about Detroit, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Detroit, MI
Highest Education Level
Customer Service Representatives in Detroit, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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