Call Center Manager Jobs in Maryland

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1-7 of 7 Jobs
Ashfield Healthcare - Fort Washington, MD
Manage all aspects of ongoing program support including, but not limited to, call monitoring for quality, providing ongoing training support, providing client with program updates and reporting, Interfacing...
9 days ago
Ashfield Healthcare - Fort Washington, MD
The Call Center Supervisor is a critical member of the Business Unit having accountability for all aspects of call floor operations, including direct management and coaching of team members. The...
28 days ago
Baltimore, MD
Legal Intake Manager/Call Center Manager ****ALL STAR ***** candidates only. College degree required. Attention to Detail required. Willingness to help our community required....
30+ days ago
Ashfield Healthcare - Fort Washington, MD
The Call Center Supervisor is a critical member of the Business Unit having accountability for all aspects of call floor operations, including direct management and coaching of team members. The...
30+ days ago
Icon - California, MD
DPC Manager (Direct to Patient Contact) Location: San Francisco (office based) We are adding to our current ICON Direct to Patient Contact team in the US! This is a full-time, onsite position with...
30+ days ago
Ashfield Healthcare - Fort Washington, MD
Key Objectives: Supervise call center staff, including active performance management Provide day-to-day supervision of the medical information specialists/customer service representatives Assign...
30+ days ago
Elite Technical Service Incorporated - Glen Burnie, MD
Call Center Supervisor Elite Technical is currently seeking a Call Center Supervisor for our client, a Healthcare Organization, in the Anne Arundel County, MD area. The selected Supervisor will...
30+ days ago

Demographic Data for Maryland

Moving to Maryland? Find some basic demographic data about Maryland below.


Local
National
5,773,561
133,936

Call Center Manager Online Courses and Training Opportunities

Call Center Training (Course)
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help participants improve their phone skills...

The Wake Up Call
This course offers a dramatic look at - Close Calls and Near Misses - an important safety topic that is often overlooked. Accidents are often preceded by some kind of close call involving unsafe...

Call Control Course
In this video, we explain what the benefits and best techniques are for demonstrating great telephone call control. This will help in reducing call times and unwanted additional calls. The...

Licensing / Certification

Required or preferred licenses and certifications for Call Center Manager positions.

Other Titles

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Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.