Call Center Manager Jobs in Maryland

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1-5 of 5 Jobs
Children's National Medical Center - Silver Spring, MD
Center manager in developing appropriate budgets for areas of responsibility Evaluates and recommends purchase of new equipment needed to improve processes and maximize productivity Implements actions...
12 days ago
Maximus, Inc. - Baltimore, MD
The Call Center Manager provides direct supervision to the call center supervisors and team leads responsible for the call center representatives in those functional areas....
14 days ago
Window Nation - Fulton, MD
Window Nation, LLC will secure a Manager, Customer Success to create a culture laser-focused on our customers and to lead the development and execution of the customer experience strategy, driving...
30+ days ago
MAXIMUS, Inc. - Windsor Mill, MD
The Call Center Manager provides direct supervision to the call center supervisors and team leads responsible for the call center representatives in those functional areas....
30+ days ago
Frederick Regional Healthcare System - Frederick, MD
Bachelors degree is required 5 years experience is required The Call Center Manager is responsible for the daily operations of centralized communications for a health care system to include private...
30+ days ago

Demographic Data for Maryland

Moving to Maryland? Find some basic demographic data about Maryland below.


Local
National
5,773,561
137,888

Call Center Manager Online Courses and Training Opportunities

Call Center Training (Course)
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help participants improve their phone skills...

The Wake Up Call
This course offers a dramatic look at - Close Calls and Near Misses - an important safety topic that is often overlooked. Accidents are often preceded by some kind of close call involving unsafe...

Call Control Course
In this video, we explain what the benefits and best techniques are for demonstrating great telephone call control. This will help in reducing call times and unwanted additional calls. The...

Licensing / Certification

Required or preferred licenses and certifications for Call Center Manager positions.

Other Titles

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Salary for Call Center Manager jobs in Maryland

**Data source: Bureau of Labor Statistics

Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.