Call Center Manager Jobs in Downers Grove, IL

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HRSS Health Advisory Call Center Coordinator

  • Cortech
  • Rosemont, IL (14 miles from Downers Grove, IL)
  • 2 days ago
ESSENTIAL DUTIES AND RESPONSIBILITIES In this remote role the responsibilities include; answering inbound calls from customers (associates, managers, and market HR), provide customers with accurate,...

Call Center Supervisor

  • Cintas
  • Schaumburg, IL (16 miles from Downers Grove, IL)
  • 3 days ago
Location: Schaumburg, IL, US, 60173 Requisition Number: 122562 Job Description Cintas is seeking a Call Center Supervisor. Responsibilities include providing support to manager with daily...

Call Center Manager

  • Gateway Foundation
  • Naperville, IL (7 miles from Downers Grove, IL)
  • 8 days ago
The Call Center Manager is responsible for: Manages the daily operations of a call center; supervises and assigns work to staff responsible for responding to inbound and outbound customer inquiries...

Regional Call Center Manager

  • Ashfield Healthcare, Llc
  • Chicago, IL (20 miles from Downers Grove, IL)
  • 9 days ago
Jobs Regional Call Center Manager at Ashfield Healthcare, LLC Search All Jobs Regional Call Center Manager at Ashfield Healthcare, LLC in Chicago, Illinois Posted in Other about 3 hours ago....

Call Center Supervisor - Remote 3Rd Shift

  • Barrington, IL (24 miles from Downers Grove, IL)
  • 10 days ago
Answer inbound calls, collect data from callers pertaining to a breakdown. Volume can average up to a combined 100 inbound and outbound calls per day (typically less on 3rd shift)....

IT Manager, Call Center

  • Oak Street Health
  • Chicago, IL (20 miles from Downers Grove, IL)
  • 20 days ago
Role Description: We are looking for a Call Center Manager to join our team!...

Service Coordinator / Call Center

  • KKT Chillers USA
  • Wood Dale, IL (11 miles from Downers Grove, IL)
  • 25 days ago
Service Coordinator Position Overview The Service coordinator reports to the Service Manager and is responsible for dispatching, communication, and tracking of all field work performed. This...

Healthcare Call Center Supervisor Remote

  • Arlington Heights, IL (21 miles from Downers Grove, IL)
  • 30+ days ago
Healthcare Call Center Supervisor (Remote) CornerStone Staffing Work from Home/Remote Full-Time Apply on company site Job Details favorite_border Job Description Temp to hire Healthcare Call...
Remote Work

Admissions Coordinator- Call Center

  • Vitas
  • Lombard, IL (4 miles from Downers Grove, IL)
  • 30+ days ago
The VITAS Healthcare Admissions Coordinator is a customer service professional who facilitates the conversion of referrals to admissions through the completion of the intake process and the use of...

Patient Care Coordinator- Call Center

  • Vitas
  • Lombard, IL (4 miles from Downers Grove, IL)
  • 30+ days ago
The VITAS Healthcare Patient Care Coordinator is a member of the interdisciplinary team who effectively processes calls, answers general questions, provides information, and transfers calls to...

Call Center Supervisor

  • The Salvation Army
  • Chicago, IL (18 miles from Downers Grove, IL)
  • 45+ days ago
Job Description: Call Center Supervisor provides accurate and effective communication to multiple level personnel to provide direct service to the clients. This individual works rotating shift...

Call Center Supervisor

  • Chicago Lighthouse
  • Chicago, IL (20 miles from Downers Grove, IL)
  • 60+ days ago
Job Details Level : Experienced Job Location : The Chicago Lighthouse - Main Headquarters - Chicago, IL Position Type : Full Time Education Level : 2 Year Degree Salary Range : $45.00 - $45.00...

Call Center Manager

  • Owens & Minor
  • Downers Grove, IL
  • 60+ days ago
At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated...

Call Center Coordinator (Bilingual - Spanish)

  • Rotary International
  • Evanston, IL (23 miles from Downers Grove, IL)
  • 90+ days ago
You Will Be Responsible For Delivering world-class customer service to all inquiries received with well-informed, friendly and prompt responses....

Ambulatory Medication Access Coordinator- Call Center (Pharm Tech)

  • University of Chicago Hospitals
  • Chicago, IL (20 miles from Downers Grove, IL)
  • 90+ days ago
Be a part of a world-class academic healthcare system at UChicago Medicine as an Ambulatory Medication Access Coordinator in the DCAM Outpatient Pharmacy. In this role you will be responsible for...

Demographic Data for Downers Grove, IL

Moving to Downers Grove, IL? Find some basic demographic data about Downers Grove, IL below.


56,587
2,498
Medium

Call Center Manager Online Courses and Training Opportunities

Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Effective Questioning for Call Handlers
Learn the importance of effective questioning for call handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited...


Call Center, The Essential guide
Course Description58% of Customers stop doing business with companies simply because of a bad interaction with a call center according to Harris Interactive. 78% of customers abandon a sale...

Salary for Call Center Manager Jobs in Downers Grove, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Call Center Manager positions


Highest Education Level

Call Center Managers in Downers Grove, IL offer the following education background
  • Bachelor's Degree (37.5%)
  • High School or GED (20.4%)
  • Associate's Degree (13.9%)
  • Master's Degree (12.5%)
  • Vocational Degree or Certification (11.4%)
  • Some College (3.1%)
  • Doctorate Degree (0.9%)
  • Some High School (0.4%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Managers in Downers Grove, IL
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills


Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.