Call Center Manager Jobs in Rocklin, CA

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1-3 of 3 Jobs

Call Center Manager

  • Elk Grove, CA (24 miles from Rocklin, CA)
  • 1 day ago
The Call Center Manager is responsible for Employee Engagement, Customer Satisfaction and increase organization' s Profitability....

Call Center Manager (FULL TIME ONSITE)

  • First Tech Credit Union
  • Rocklin, CA
  • 5 days ago
The Call Center (CC) Sales & Service Manager, manages the day to day activities of a fast paced, multifaceted inbound call center, leading a team of Representatives both on site and remote....

Call Center Supervisor

  • Dignity Health
  • Rocklin, CA
  • 60+ days ago
Overview Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is...

Demographic Data for Rocklin, CA

Moving to Rocklin, CA? Find some basic demographic data about Rocklin, CA below.


57,307
1,609
Medium

Call Center Manager Online Courses and Training Opportunities

Effective Questioning for Call Handlers
Learn the importance of effective questioning for call handlers

How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited...


Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...

Call Center Training (Course)

Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help participants improve their phone...


Salary for Call Center Manager Jobs in Rocklin, CA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Top Hiring Companies

Top hiring companies in your area for Call Center Manager positions


Highest Education Level

Call Center Managers in Rocklin, CA offer the following education background
  • Bachelor's Degree (37.5%)
  • High School or GED (20.3%)
  • Associate's Degree (13.9%)
  • Master's Degree (12.5%)
  • Vocational Degree or Certification (11.4%)
  • Some College (3.1%)
  • Doctorate Degree (0.9%)
  • Some High School (0.4%)

Average Work Experience

Here's a breakdown of the number of years' experience offered by Call Center Managers in Rocklin, CA
  • 4-6 years (43.8%)
  • 1-2 years (15.7%)
  • 2-4 years (15.0%)
  • None (11.8%)
  • 10+ years (7.6%)
  • Less than 1 year (4.8%)
  • 8-10 years (1.3%)
  • 6-8 years (0.2%)

Other Titles

Here are some other career titles that require similar skills


Call Center Manager Related Career Advice Articles

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.